Rugvista Reviews 

15,030
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The rug is excellent - Quentin Blue / Orange Wool rug. I bought a rug from Dunelm that started to deteriorate after a few months, so I waited a few months before writing this review to confirm the... See more

Rated 4 out of 5 stars

The rug is as shown in the pictures. It however came folded, not rolled, so there are still some folds showing even after a few weeks

Company replied

Rated 5 out of 5 stars

What a great company! The website is easy to navigate with sizes/colours/ types of rugs etc. My order was delivered promptly, I had to return one of the rugs as the colours weren’t quite right, t... See more

Rated 5 out of 5 stars

Great website and a fantastic assortment. It was very easy to place an order online. I especially love the inspiration photos and the guidelines on how to choose the correct size.

Company details

  1. Rug Store
  2. Oriental Rug Store

Written by the company

Rugvista — Vi hjälper människor till ett hem att älska. Rugvista grundades 2005 med ett tydligt uppdrag och syfte: vi hjälper människor till ett hem att älska, genom att göra det enkelt och roligt för våra kunder att hitta den perfekta mattan. Från början har vi fokuserat på att erbjuda mattor av hög kvalitet till rättvisa priser, samtidigt som vi levererar en smidig, bekväm och säker köpupplevelse för alla kunder, både nya och återkommande. Idag är vi stolta över att vara en av Europas ledande onlinebutiker för mattor, som betjänar kunder i flera länder och erbjuder ett brett och mångsidigt sortiment som passar alla hem och arbetsplatser, med hänsyn till våra kunders individuella behov och preferenser. Vår kollektion omfattar över 30 000 mattor, från traditionella handknutna orientaliska mattor till moderna maskinvävda modeller; varje matta väljs noggrant för att säkerställa kvalitet, hållbarhet och tidlös design, så att våra kunder kan handla med förtroende vid varje beställning och känna sig helt nöjda med sitt val. Vi tror att köp av en matta ska vara lika njutbart som att leva med den, därför erbjuder vi tydlig produktinformation, detaljerade bilder och en intuitiv, lättnavigerad webbutik. Pålitlig leverans i hela Europa, flexibla returpolicyer och vänlig, snabb kundservice gör köpupplevelsen enkel, säker och stressfri för varje kund. Vårt huvudkontor ligger i Malmö, Sverige, och vi är verksamma över hela Europa; samtidigt kombinerar vi skandinaviska designvärden med internationellt hantverk och moderna e-handelslösningar. Vårt team arbetar varje dag för att förbättra våra tjänster, utöka vårt sortiment och inspirera kunderna i deras inredningsval. Vi är engagerade i att bygga långsiktiga kundrelationer genom att erbjuda produkter av hög kvalitet, utmärkt service och en transparent, pålitlig och konsekvent trevlig köpupplevelse. Hos Rugvista hjälper vi våra kunder att skapa utrymmen som är personliga, välkomnande och vackra — en matta i taget.

Störst utbud av billiga mattor online!

Written by the company

Välj bland över 25 000 olika mattor
30 dagars öppetköp
Fri frakt och fria returer
Trygga betalningar i samarbete med Klarna
Snabb leverans

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,030)

844 reviews in the last 12 months

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Rated 4 out of 5 stars

The rug is as shown in the pictures, but came folded which causes some lines

The rug is as shown in the pictures. It however came folded, not rolled, so there are still some folds showing even after a few weeks

1 September 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Dear Customer,

Thank you for your feedback!

We’re sorry to hear that your rug still has some folds. While folds can be normal at first and usually settle over time, we’d be happy to look into this with you.
Please reach out to our Customer Service team so we can assist you and find a suitable solution.

Have a great day!
Rugvista Customer Service

Rated 5 out of 5 stars

Great quality and fluffy carpet

8 July 2026
Unprompted review
Rugvista logo

Reply from Rugvista

Dear customer,

Thank you for your kind feedback! We are delighted to hear that you are happy with the quality and softness of your carpet. 

We hope to see you again in the future!

Kind regards,
Rugvista Customer Service

Rated 5 out of 5 stars

Exceptionally good customer service by…

Exceptionally good customer service by Oskar Johansson

17 June 2026
Rugvista logo

Reply from Rugvista

Hi,

Thank you for your wonderful review!

We're delighted to hear that you had such a positive experience with Oskar. We will make sure to pass on your kind words to him, they will be greatly appreciated.

Rated 5 out of 5 stars

What a great company !♥️

What a great company!
The website is easy to navigate with sizes/colours/ types of rugs etc.
My order was delivered promptly, I had to return one of the rugs as the colours weren’t quite right, the return process was easy …..and free ! I have just received my refund, no hassle. I shall order again , wouldn’t hesitate to recommend!
Thank you so much Rugvista ♥️

15 April 2026
Unprompted review
Rated 3 out of 5 stars

I already had carpet from Rugvista was…

I already had carpet from Rugvista was happy how it looked like. However I can not say the same about this checkmate green carpet, it is falling apart and some thread is coming loose. It looks really cute but quality just is not there.

3 April 2026
Rugvista logo

Reply from Rugvista

Hi,

Thank you for sharing your feedback. We’re really sorry to hear that you’re not satisfied with the quality of your Checkmate rug, especially since you’ve previously had a good experience with us.

This is certainly not the standard we aim for, and we would like to take a closer look at your case. Please feel free to contact our customer service team at info@rugvista.com with some photos of the issue, and we’ll be happy to assist you further and find a suitable solution.

Thank you again for your feedback!

Rated 5 out of 5 stars

The rug is excellent

The rug is excellent - Quentin Blue / Orange
Wool rug. I bought a rug from Dunelm that started to deteriorate after a few months, so I waited a few months before writing this review to confirm the quality was consistent. The rug looks very stylish, is beautifully thick, and well-crafted. So pleased. I intend to buy more from Rugvista.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased. Recommend.

The rug came folded which made me concerned, but once I unfolded it took just a few days to look normal. Doesn't have a smell and, of course, the color and the design is just as advertised. Really pleased.

18 February 2026
Rated 2 out of 5 stars

Wrong delivery / different carpet size

I have received different carpet than what I have ordered. Wrong size

26 November 2025
Rugvista logo

Reply from Rugvista

Hi,

Thank you for taking the time to leave a review. We’re truly sorry to hear that you received a carpet in the wrong size, that should never happen, and we understand how frustrating this must be.

We would love the chance to fix this for you right away. Please contact our customer service team with your order number so we can help you further. 

Thank you again for letting us know, your feedback helps us improve.

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