Promo Direct is an amazing company for fulfilling your promotional needs! Diana has been our Account Rep for the several years that we have been ordering through PD, and she is absolutely amazing! She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional customer service! Rose has always been wonderful to work with. She finds items that aren't shown in the catalog, she responds quickly and makes me feel like we are her most important custo... See more
Company replied
The promotional product advisor, Mr. Mulani, was so helpful in finding unique, a higher quality, and the right amount to fit our budget. The products came much quicker than expected and there were no... See more
Company replied
Idriss was incredible. He really went above and beyond. I was under a strict deadline and no other company I called could help get me the promo items in time for my event. Idriss found items I could u... See more
Company replied
Company details
- Promotional Item Store
- Business to Business Service
- Corporate Gift Supplier
- Custom T-Shirt Store
- Media and Marketing Agency
- Promotional Products Supplier
Written by the company
Promo Direct provides more than just quality Promotional Products, with thousands of satisfied customers and tremendous buying power. We keep our overhead low and buy at high volume for deep discounts on hundreds of top quality, brand name promotional products.
Written by the company
Promo Direct - Promotional Products!
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Contact info
931 American Pacific Dr. Suite 100, 89014, Henderson, United States
- 1-800-748-6150
- info@promodirect.com
- www.promodirect.com
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4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Amazing Customer Relations!
Promo Direct is an amazing company for fulfilling your promotional needs! Diana has been our Account Rep for the several years that we have been ordering through PD, and she is absolutely amazing! She responds quick, gets us the answers we need, and sorts out any issues that may arise, which are extremely rare and typically at no fault of PD. We couldn't ask for a better person to manage our orders, and she keeps us coming back for more!
13 July 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for your incredible review! We're honored to have earned your trust over the years. It is wonderful to hear that Diana has consistently provided the responsive and dependable service you deserve. We'll be sure to share your kind words with her. Thank you for choosing Promo Direct—we look forward to serving you for many more years!
– The Team Promo Direct
I had a very last-minute project
I had a very last-minute project, and Idriss worked with me to get everything done quickly and very professionally. The items went over great at our event, and everyone loved them.
19 June 2026
Reply from www.PromoDirect.com
Thank you for your kind feedback! We're so glad Idriss was able to help with your last-minute project and ensure everything came together smoothly. It's great to hear the items were a hit at your event. We appreciate your support!
– The Team Promo Direct
Reply from www.PromoDirect.com
Thank you for your review! We're happy to hear the ordering process was simple, the pricing was competitive, and you were pleased with your product. We appreciate your business and look forward to serving you again!
– The Team Promo Direct
Company is easy to work with and the…
Company is easy to work with and the product is great!
16 June 2026
Reply from www.PromoDirect.com
Thank you for your feedback! We are delighted to hear that you found our team easy to work with and that you were happy with your product. We appreciate your support!
– The Team Promo Direct
Spectacular campaign swag!
My logo and the color are fantastic ! The carpenter pencils came out beautiful, and everyone I give them to loves them. I expect to order more from you when these run out - likely to be soon! Truly appreciate your swift and personalized service! Such a pleasure to do business with you.
7 July 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for the wonderful review! We are thrilled to hear that your logo and colors turned out exactly as you envisioned and that the carpenter pencils have been such a hit. We truly appreciate your kind words about our personalized service and look forward to helping with your next order!
– The Team Promo Direct
Idriss Nasry was fantastic with his…
Idriss Nasry was fantastic with his assistance and customer service.
15 June 2026
Reply from www.PromoDirect.com
Thank you for your kind words! We're glad to hear Idriss provided fantastic assistance and excellent customer service. We'll be sure to pass along your feedback. We appreciate your support!
– The Team Promo Direct
Thanks Francis and Promo Direct!
My experience was great in most part due to the stellar customer service that I received from Francis Caparas. Francis worked through the color and printing questions that I had—I have very high standards for that and they delivered. The printing arrived a day early and my client is thrilled. Thanks Francis and Promo Direct!
28 June 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for your thoughtful review! We are delighted to hear Francis helped you through every detail and delivered results that met your high standards. It's wonderful that your order arrived early and your client was thrilled. We'll be sure to share your appreciation with Francis. Thank you for choosing Promo Direct!
– The Team Promo Direct
You did a quality job delivering…
You did a quality job delivering exactly what I was looking for!
8 May 2026
Reply from www.PromoDirect.com
Thank you for your feedback! We are pleased to hear we delivered exactly what you were looking for. We appreciate your support and look forward to working with you again!
– The Team Promo Direct
Reply from www.PromoDirect.com
Thank you for your review! We are happy to hear you were pleased with our quick response time and helpful service. We appreciate your business and look forward to serving you again!
– The Team Promo Direct
Everything was correct and on time
6 May 2026
Reply from www.PromoDirect.com
Thank you for your feedback! We are glad to hear everything arrived correctly and on time. Providing a reliable experience is always our goal, and we appreciate you choosing Promo Direct!
– The Team Promo Direct
Exceptional Experience Every Time!
I have had nothing but exceptional experiences working with Emily Busch. She consistently provides prompt, friendly, and highly professional service, and always delivers results quickly and efficiently. Her attention to detail and responsiveness truly set her apart.
In addition, the products I’ve ordered have been outstanding in quality while remaining very cost-effective. I highly recommend Emily and truly appreciate the excellent support she provides every time.
16 June 2026
Unprompted review
Reply from www.PromoDirect.com
Thank you for your outstanding review! We're thrilled to hear that Emily Busch has consistently provided prompt, friendly, and professional service. Her dedication to detail and responsiveness are qualities we truly value, and we're glad they've made such a positive impact on your experience. It's also wonderful to know you're pleased with the quality and value of the products you've received. We sincerely appreciate your recommendation and your continued trust in Promo Direct!
– The Team Promo Direct
Great customer service
The staff at Promo Direct responded to my order quickly and delivered exactly what they advertised. They even followed up after to make sure I was satisfied with the order
20 April 2026
Reply from www.PromoDirect.com
Thank you for your kind review! We are delighted to hear that our team responded quickly, delivered exactly what was promised, and followed up to ensure your satisfaction. Providing great service before, during, and after an order is something we take pride in. We truly appreciate your support!
– The Team Promo Direct
Diana Goytia is great as usual
Diana Goytia is great as usual. All of my orders that I requested in April have ALL been delivered on campus, perfect without flaw. Thank you so much!
17 May 2026
Reply from www.PromoDirect.com
Thank you for your wonderful feedback! We are thrilled to hear that Diana continues to provide exceptional service and that all of your April orders were delivered perfectly and without issue. We'll be sure to share your kind words with her. We sincerely appreciate your continued trust in Promo Direct!
– The Team Promo Direct
tamara is always amazing to work with…
tamara is always amazing to work with and so helpful.
great prices and quality.
17 April 2026
Reply from www.PromoDirect.com
Thank you for your kind words! We are thrilled to hear that Tamara continues to provide such a helpful and positive experience. We appreciate your feedback and are glad you're happy with our pricing and product quality.
– The Team Promo Direct
They have amazing service
They have amazing service. Super quick. And they genuinely care.
14 May 2026
Reply from www.PromoDirect.com
Thank you for the wonderful review! We are happy to hear you experienced quick, attentive service and felt genuinely cared for throughout the process. We truly appreciate your support.
– The Team Promo Direct
What made the experience great
What made the experience great was Rose Sarro.
She is amazing! She follows through and helps you what you need.
6 May 2026
Reply from www.PromoDirect.com
Thank you for sharing your experience! We are delighted to hear Rose Sarro made such a positive impact. We'll be sure to pass along your kind words and recognition for her dedication and follow-through.
– The Team Promo Direct
Reply from www.PromoDirect.com
Thank you for your feedback! We're glad the ordering process was easy and that your order arrived on time. We appreciate your business and look forward to serving you again.
– The Team Promo Direct
Great experience
Adam was great to work with! He got us our products in time, was great with communication, and did a great job with follow-up to make sure we were happy with the products.
13 April 2026
Reply from www.PromoDirect.com
Thank you for the great review! We're pleased to hear Adam provided excellent communication, timely delivery, and thoughtful follow-up to ensure everything met your expectations. We appreciate your support!
– The Team Promo Direct
Reply from www.PromoDirect.com
Thank you for sharing your feedback. We apologize that your order did not arrive by the date you needed. We understand how important timelines are and regret any inconvenience this caused. We appreciate your feedback. Our support team will get in touch with you.
– The Team Promo Direct
Excellent turnaround time!
Our company has it's own vendor through their marketing department and I had asked for YoYos for a tradeshow. Over a week later, they said they couldn't get them. I contacted Promo Direct and Francis answered. Within under 3 hours, I had the YoYos ordered and the delivery date set. Francis helped me out of a bind and I'm so grateful. I will continue to use Promo Direct. Thanks, Francis!!!
4 May 2026
Reply from www.PromoDirect.com
Thank you for your review! We're glad we were able to assist with your trade show needs and appreciate the opportunity to help with your promotional products. Thank you for your feedback and support.
– The Team Promo Direct
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