Pilgrim Jewellery Reviews 

14,760
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 541 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the stunning jewelry designs, noting that the trendy products are exceptionally well-made, highly unique, and boast impressive lasting quality. Everyday consumers are also extremely happy with the fast delivery service and the beautifully organized packaging that makes unboxing truly special. However, some customers also noted serious issues with delivery delays, missing packages, and parcels being sent to incorrect pickup locations. A few reviewers experienced very frustrating problems when orders took excessively long to arrive, tracking details were minimal, or items were never received at all.

What people talk about most

Product

Consumers find product to be positive, highlighting beautiful designs, great quality, and affordable prices... See more

Quality

People report positive experiences with quality, highlighting beautiful designs, stunning unique pieces, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and efficient... See more

Order

Customers had ambiguous experiences with order processes and delivery times. Many consumers praised the easy... See more

Price

Reviewers highlight positive aspects of price, consistently praising the reasonable and affordable costs for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LOVE the jewellery design! The collections and their presentation/packaging are well lush. Quality products that last! Trend items have a slightly different edge to the mainstream, I celebrate this co... See more

Company replied

Rated 5 out of 5 stars

Not my first purchase from their own site, and yet I have been pleasantly impressed every time. I live in Sweden, shipping was quicker than I could have imagined. Beautifully packed, nicely organ... See more

Rated 5 out of 5 stars

Laurene and Rikke were super understanding and responsive to my customer service request. I’d purchased a pair of hoop earrings and unfortunately lost one as it fell out due to a loose back. I’ve been... See more

Company replied

Rated 5 out of 5 stars

My necklace was delivered quickly, and looked exactly as on the pics and videos. I really liked the look and the quality, it looked pretty stunning. Had to send it back, unfortunately, because the nec... See more


Company details

  1. Jewelry Store
  2. Sunglasses Store

About Pilgrim Jewellery

Written by the company

Pilgrim is a Danish fashion jewellery company founded in 1983 by Annemette Markvad & Thomas Adamsen. We design and make fashion jewellery and sunglasses by hand & heart. Go to our Pilgrim website

Free shipping

Free shipping

If you order goods worth more than DKK 400 / EUR 55 / GBP 50 / NOK 650 / SEK 650, we offer you free shipping on your order.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.5

All reviews

(14,760)

1,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with my new jewelry, great waterproof collection

I ordered Presence Creole Earrings, Necklace and bracelet, which are silverplated and waterproof. They look great and I hope they won't tarnish. They really shine bright and are worth the money. It is really the same with the two other earrings I bought one with pearls, the other in an organic shape silver plated and waterproof.

26 August 2026
Rated 5 out of 5 stars

Great product

Great product, great delivery.

20 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so happy to hear that you had a great experience with both our product and delivery! Your positive feedback truly brightens our day.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Prompt and sensible problem solution

Prompt and sensible problem solution. Great design.

20 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so glad you appreciate our prompt solutions and great design! Thank you for your positive feedback.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Lovely earrings and excellent service

Very easy to navigate the website and delivery was quick and efficient. Thank you.

6 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear that navigating our website was easy and that your delivery was quick and efficient. We truly appreciate your kind words!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Very happy with my jewelry pieces

Very happy with my jewelry pieces. Delivery was a little slow though. According to the tracker, seemed to spend several days in France without movement. However, I would order again now knowing how long delivery is likely to take.

19 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy you love your jewelry pieces! We appreciate your understanding regarding the delivery time and acknowledge the delay you experienced in France. We are always working to improve our shipping processes. Thank you for your feedback and for choosing us again!
Warm regards
Team Pilgrim🖤

Rated 4 out of 5 stars

Fast delivery

Fast delivery, but a shame that you have to pay for delivery under 600 SEK. Time to reconsider if you want to be a modern online store!

19 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate your feedback regarding our delivery policy. We understand your perspective on the free delivery threshold and are always evaluating our services to meet modern expectations.
Best regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Beautiful and special pieces

I have long been a fan of Pilgrim, after long years I ordered different pieces and they were all beautiful and special.

18 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear you've been a long-time fan and continue to love our beautiful and special pieces! Thank you for your wonderful feedback.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Lovely jewellery at a reasonable price

Lovely jewellery at a reasonable price. Prompt, efficient delivery.

17 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're so happy to hear you appreciate our jewelry and our efficient delivery service. Thank you for your kind words!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Gorgeous ring

Gorgeous ring . Will be purchasing from this site again .

17 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so happy to hear you love the gorgeous ring! We truly appreciate your kind words and look forward to your next purchase with us.
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, unique pieces. My favourite jewellery, I often get compliments when I wear a piece.

16 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so glad to hear you love our unique jewelry pieces and receive compliments when you wear them. Thank you for your wonderful feedback!

Warm regards
Team Pilgrim🖤

Rated 1 out of 5 stars

Order was cancelled

16 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We can see that you have been in contact with our customer service team, who informed you about what happened with your parcel, which unfortunately was shipped with an incorrect label.

You have also received a discount code as compensation, which you can use towards a new purchase. Despite the unfortunate experience, we feel that we have done our best to provide you with good service and find a suitable solution. For this reason, we feel that a one-star rating does not fully reflect the service you have received.
Best regards
Team Pilgrim

Rated 3 out of 5 stars

The jewellery set is a lot smaller than…

The jewellery set is a lot smaller than I thought the earrings are tiny and the pendant is not as tiny but it is small

14 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate you sharing your feedback regarding the size of the jewelry set.
We do a lot of effort to give an impression of the size with model photo if you are not satisfied you are always welcome to return
Best regards
Team Pilgrim

Rated 5 out of 5 stars

Beautiful item

Beautiful item, good quality, prompt delivery.

11 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are so pleased to hear that you are happy with the quality of your item and our prompt delivery. Thank you for your wonderful feedback!
Warm regards
Team Pilgrim🖤

Rated 5 out of 5 stars

Love pilgrim good quality and a good…

Love pilgrim good quality and a good price. And a lovely delivery service.

11 August 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

Thank you so much for your wonderful review! We are absolutely delighted to hear that you love our products, appreciate the quality and price, and had a lovely delivery experience. Your feedback truly brightens our day!
Warm regards
Team Pilgrim🖤

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