limango.de Reviews 

17,249
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am ordering from limango for years now. Never had anything that I could complain about in terms of quality, delivery or reliability. The only thing I would recommend is not to put the original price... See more

Rated 5 out of 5 stars

The product received as it's described on the website. The delivery was also on time and safe. Luckily, I also got a discount for the Birkenstock leather sandals.

Rated 1 out of 5 stars

Terrible experience. Another regretful customer. Order 28260205916. Stupidly ordered from here again. Sent this order back because received wrong item and wrong size. NO refund processing. C... See more

Company replied

Company details


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(17,249)

2,282 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam reviews

So you know, most of the reviews on the products are bought. They pay people to give good reviews via a site affiliated to them. I was contacted and when I declined their offer they started cursing at me, calling me names etc.

7 July 2024
Unprompted review
limango.de logo

Reply from limango.de

Hallo,
wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können. Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

I ordered a wine fridge that was never delivered

I ordered a wine fridge that was supposed to be delivered in 1-2 working days. After 3 days of waiting, I contacted limango but had no clue where it was when it would be delivered. The following day, I receive an email from PDP that the order was rerouted back to the sender because the address was incorrect. As it was later on discovered, limango inputed the wrong address to my parcel therefore the courier company had to return back to them.However, not only they did not do anything to fix it but they instead told me that I will be refunded 12-14 after the parcel gets back to them and in case I wanted to get the wine fridge I would have to place a new order!!!! What a scammy company you guys are!! Stay away

2 July 2024
Unprompted review
limango.de logo

Reply from limango.de

Hello,
Thank you for your review!
We are sorry for the situation. We have forwarded your feedback to the relevant department. If you have any questions, please do not hesitate to contact us by email at support@limango.de.
Best regards
Your limango team

Rated 5 out of 5 stars

Very good prices :)

Very good prices. Everything worked great and im very ! happy with the stuff i bought on sale but i admit i picked some gems ;)

thanks A+
( delivery time was just like they said so... )

14 June 2024
Unprompted review
Rated 1 out of 5 stars

I “worked” there as an agent

I “worked” there as an agent, at their platform, they took from me 2500 euros via crypto, this is a scam site, be careful. Don’t buy from them

23 April 2024
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

vielen Dank für deine Bewertung! Wir würden uns freuen, wenn Du uns unter support@limango.de ein detailiertes Feedback zukommen lassen würdest.

Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

it was the worst experienve

it was the worst experienve, they say will that ypur package will come for 2-3 work days but i have take the package after 10 days and another package i hadnt take yet.
Be careful with limango.de

14 February 2024
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können.

Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

Failure to provide return label or refund

I ordered 2 hats for our 2 year old twin daughters 2 months ago. When they arrived (2 weeks later) they were unfortunately too small. No return label was included and no option was available online to return so I emailed them as per their requirementsto obtain this.
I have repeatedly been emailing them now for over a month requesting a return label and a refund. Initially they said they had sent a return label however I have pointed out to them on numerous occasions that that was for an entirely different order number and item (gloves).
Despite this they have still not sent a return label nor provided a refundfor these hats.
My previous few emails over the last 2 weeks have gone completely unanswered.
I have now had to resort to advising them that I will need to take legal action for my refund if it is not forthcoming and if they don't have the courtesy to respond to this complaint.
I will NEVER be using limango again and it is important that other customers are aware as to how they breach their legal requirements on returns and how unreliable their returns procedure and customer service are.
In response to limangos disingenous and unhelpful response below This is in relation to order number MC20230979587. Since I have received absolutely no replies the messages I have already sent to the below email address on Nov 13, Nov 7, Oct 27 and the replies before that are incorrect which is the whole basis of this review, limangos comment below is pointless and untrue.
As a second update to my earlier comment, despite both numerous emails, threatened legal action and this review and the promise made below PUBLICALLY (which was clearly totally untrue) I have STILL not heard a word from limango and have still not been refunded. In the UK this would be a breach of the sale of goods act and totally illegal. Here in Germany I would be very supprised if there was not similar legislation - i certainly have a legal right of return which they have breached. Further to that it is immoral and attrocious customer service. Limango I expect a return of my money IMMEDIATELY.

7 November 2023
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können.

Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

Bad service quality

I have been a customer of Limango for a year or 2 and the purchase this time is absolutely a mess, I can totally understand their delivery time, and I am fine with it! Unfortunately, this time parcel was separated by 3 and they informed me, 2 that the courier had come and passed my parcel to my neighbor but surely I couldn't find my parcel and limango has asked me to chase my parcel myself instead they doing their job. By now I still have one item with unknown status!
Even though I like their shop but I don't think it will be worth it to shop there anymore!

26 October 2023
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können.

Viele Grüße
Dein limango Team

Rated 2 out of 5 stars

Bin irritiert habe geglaubt ich kaufe…

Bin irritiert habe geglaubt ich kaufe ein Bekleidungsstück Made in Germany nicht Made in China

16 October 2023
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können.

Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

Quality of the products is very bad

In the last three weeks I ordered seven products for the room of my children. Six of them came in an unacceptable condition: two pieces of furniture were made very badly and came damaged. The Betthimmel came with holes. A hook and a mirror cam damaged as well. Four article came without an original package and without labels of the producers. It looks like limango sells used articles or the articles that we send back by other customers.
To make a complaint make no sense: it is just a waste of time. They offer a 20 percent discount for a damaged item or a return. However, I have to bring back to the post office by myself heavy pieces of furniture with a weight of more than 20 kg! And it’s simply not possible for me.
In the past I ordered a lot from limango and now I will try not to buy from them. Order number 27230602499

23 June 2023
Unprompted review
limango.de logo

Reply from limango.de

Hallo,

wir bedauern den Vorfall sehr. Bitte schreibe uns eine E-Mail an support@limango.de und teile uns die Bestellnummer zu deinem Anliegen mit, damit wir dieses schnellstmöglich bearbeiten können.

Viele Grüße
Dein limango Team

Rated 1 out of 5 stars

Very worst communication and they've…

Very worst communication and they've canceled my order without prior infos.

16 April 2023
Unprompted review
limango.de logo

Reply from limango.de

Hallo, vielen Dank für deine Bewertung! Wir möchten dein Anliegen sorgfältig prüfen.
Bei allen Fragen stehen wir dir gerne per E-Mail unter support@limango.de zur Verfügung und werden versuchen, das Problem so schnell wie möglich zu beheben.

Rated 1 out of 5 stars

Limango is not honest about vouchers they gave you

It is simply not possible to use the voucher Limango gave you. I complied with all conditions, and it is still not possible to redeem the voucher automatically before payment is done. Customer support is absolutely not helpful and sent only formal replies.

5 March 2023
Unprompted review
Rated 5 out of 5 stars

I am ordering from limango for years

I am ordering from limango for years now. Never had anything that I could complain about in terms of quality, delivery or reliability. The only thing I would recommend is not to put the original prices higher than they are in reality in order to show higher percentage of discount. It is not too difficult to search on the web for prices on the brands' websites

14 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look