Lampenwelt.de Reviews 

The delivery was quick, item arrived in good condition.
Even if the item is not at the lowest market price, the website is better than competitors' and the ordering process is smoother.

always good although some lamps are not as bright as listed.

Good quality products available.

Such a wonderful lamp! I loved it fully recommend!

good quality, and delivery is quick.

I ordered this controller for a Westinghouse ceiling fan. Price was OK, shipping was good and it works.
A couple of hints when you are installing it: make sure the power is off to your fan and make sure you have everything installed before you test it. I gave my first one a function test before I had everything closed up and it worked perfectly. Then I went to install the infrared sensor in the ceiling cap. The light and fan were switched off, but there was still power to the controller. The center of the infrared sensor touched the metal ceiling cap and shorted out the controller. Easy mistake to make. I'm just reminding you so you don't make the same mistake.

I had a very disappointing experience with Lampenwelt's customer service.

I ordered a lamp that arrived defective. I contacted customer service through multiple emails and phone calls before finally reaching someone. I was instructed to purchase the same item again using the "purchase on account" option. They assured me they would link the new order to my original order and send me a return label for the defective lamp, as long as I replied in the same email thread with the new invoice number.

I followed their instructions exactly and sent the new invoice number. Since then, I have sent three reminder emails, but I have received no response at all. I am now left with a defective product and no return label, despite doing everything they asked me to do.

The product itself may be fine when it works, but the after-sales support has been extremely frustrating. I hope Lampenwelt improves its customer service and communication, as customers should not have to repeatedly chase responses to resolve a straightforward issue.

I ordered 4 expensive items and only one came. The Tom Dixon Soft pendant light was missing only the part that is attached to the ceiling came with nothing else. There were two papers attached to the box one from the main warehouse saying it weighs 10 kilos and the actual one from the courier weighing 4. The lights were supposed to come in two boxes based on their size but only one arrived.
Nobody is responding to my emails and i’m not willing to let go of 1k euro order like that.

Super Ventilator

Quick delivery, good product.

Awful. Sent a light fitting that was broken and repeaclafed many times. Trying to send it back, it’s 1.7m long the box and I get sent a gls return label, I call and say I need it collected and you send me a dpd collection for a day, no time slot or rough time just a day. I will call tomorrow and explain to your support staff I cannot take a day off of work and leave my child in the kita all night because some company is too cheap to pay to get their broken goods picked up

I have placed multiple orders with Lampenwelt.de and have consistently been highly satisfied with the quality of their service. Their customer support is exemplary, providing prompt and professional assistance whenever I have had inquiries or required support. Orders are processed efficiently, and delivery is consistently timely and dependable. The range of lighting products available is extensive, offering a wide selection to suit various styles and budgets. It is reassuring to work with a retailer that combines competitive pricing with such a high standard of efficiency and professionalism. I would confidently recommend Lampenwelt.de to anyone seeking high-quality lighting solutions online.

All okay…..

Very nice exchange with their customer services. Constant information about the status of my return. All worked smoothly and professionally. Also good quality of products.

Dude why would you send me so many follow up e-mails about this. now I will actually make a review. The quality of the product is lacking and the delivery took like 1,5 months longer than promised. So yeah, thats 1 star in my book.