Book arrived in mint condition.Ireland to France. Thank you, Matthew Thomas.
Company replied
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Independent bookshop in Galway, Ireland | Online at www.kennys.ie | We sell new, secondhand and rare books | Free delivery in Ireland on all books | We ship worldwide | Also an Irish Art Gallery
Liosbán Retail Park, Tuam Road , H91 D9RK, Galway, Ireland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Kennys Bookshop
Used them for years. Incredible service every single time, even when the postal service screws up. Perfect!
Reply from Kennys Bookshop
I love this bookstore! Delivery can sometimes take a little while, but it’s so worth it! I can get any book there! I’m also often able to get the US cover version (which can be quite important to me).
I also love trade paperbacks and while I often can only find regular paperbacks elsewhere, they have all the different formats. More than once have I been able to order a book here that I haven’t been able to find anywhere else!
Packaging and quality is also always flawless! 100% recommend!
Reply from Kennys Bookshop
I ordered 2 books from Kennys to Spain and they arrived in no time and very good quality. The whole experience was great and I will definitely order again!
Reply from Kennys Bookshop
Ordered a book which arrived in just under a week. The book was in excellent condition and the process was very smooth. So happy to have found a well priced local bookshop - looking forward to going to them for all my future book needs 😊
Reply from Kennys Bookshop
2 weeks to get 2 books, one of which has enough grime and frayed edges that I'd think it was used if not for the spine having no creases.
Not recommended
Reply from Kennys Bookshop
Book arrived quickly and in great condition. They also didn't use an ungodly amount of packaging like I've seen with other independent sellers so that's another plus.
Reply from Kennys Bookshop
Ordered Friday night shipped Saturday here Tuesday, great service can’t believe I have only found. Even free delivery for that service is great. Will defo be repurchasing.
Reply from Kennys Bookshop
I found this store online when trying to complete some of my older graphic novel collections. They've an excellent range available and at great prices. I'm ordering from the uk and delivery has always been within 5 to 7 days
Reply from Kennys Bookshop
I've had nothing but good experiences with Kennys. I'll admit, sometimes it might take 'em a lil' while to ship (though they're up front about it, saying how some books can take up to 20 days to ship). A large selection, wonderful service, they're hard to beat. I've ordered with them near ten times without issue.
If I'm being frank, I'm wondering how many of the negative reviews relate more to the piss-poor post service of some people's countries and not Kennys.
Reply from Kennys Bookshop
Excellent books selection, very fast international delivery - in a few days I got my books delivered to Italy
Reply from Kennys Bookshop
Ordered a secondhand book recently. Arrived today. Am delighted with the condition of the book, the careful wrapping and the time it took to arrive.
I used to visit Kennys regularly back in the day when I lived in Galway. This is my first online order and won't be my last.
Reply from Kennys Bookshop
I placed my first ever order from Kennys Bookshop and everything was great! From the price of the book to the shipping! The book arrived to Italy without any problems and it's amazing! I'm so happy! I'll be recommending this to my friends and I hope I can come to visit in person sometime!
Thank you!!
Reply from Kennys Bookshop
Order undelivered after more than 35 days, I am experiencing difficulty & delay tactics obtaining refund from this seller. They have not provided any tracking or other delivery info. on whereabouts of order yet still refusing refund.I am Expecting ABEBook automatic refund soon. STAY CLEAR OF THIS SELLER, WORST EXPERIENCE FOR RECEIVING REFUND ON NON ARRIVAL of ORDER IN > 25 YRS OF BUYING BOOKS ON ONLINE. AVOID THIS SELLER AT ALL COSTS!
Reply from Kennys Bookshop
I’ve been ordering books from Kenny’s for a few years, ever since Book Depository closed, and I never had a single problem. But last August, that changed. My order was placed on August 21st (two books, totaling around 40 euros) but they never arrived. That was many months ago.
I sent an email on October 27th, and Kenny’s replied that replacement copies had been ordered. However, since that day, nothing has happened, and I never even received an email confirming that the copies had been shipped.
I explicitly stated that I did not want a refund—only the books - but they claimed to have sent replacement copies in November. Still, I received nothing.
Since then, I have sent several emails requesting the books or a refund, but received no response. On February 13th, I sent a final notice demanding a refund for an order placed six months earlier. That email was again ignored.
As a result, I initiated a chargeback claim through my bank. I also plan to file a formal complaint with the CCPC (Ireland).
I am very, very disappointed. Avoid this seller.
Reply from Kennys Bookshop
A big thank you from Ontario Canada for the quick delivery and a book that was exactly as described. Excellent condition.
Reply from Kennys Bookshop
I have usually had very good experiences with Kenny’s Bookshop - really excellent, to be honest. However, my most recent experience was disappointing.
In November, I placed an order, and when it arrived, three books were missing. I contacted customer support and was informed that the missing books had been sent separately, which seemed reasonable. Unfortunately, those books never arrived.
I can understand that these things happen. But I followed up several times (some five emails) and received no response at all which was the really upsetting part. In the end, I had to purchase the books from another seller and have removed Kenny’s from my list of usual sellers.
Update 16/02/2026: Kennys Bookshop replied here explaining that there were email system issues and offered to look into the order KNY629960 and contact me properly.
Update 27/02/2026: Kennys Bookshop issued a nice refund. Given the prompt response and action, I have no doubt, it was only a fault in the email! Now that this is sorted, I can say I only had excellent experiences with Kennys Bookshop! Amazing bookseller!
Reply from Kennys Bookshop
Great service always prompt and any delays are highlighted. Just like having a bookstore on your doorstep 👍👍👍👍👍
Reply from Kennys Bookshop
I ordered two books on January 4 and 5 and have not received them so far. I wrote several times to Kennys with no answer whatsoever, which is kind of rude to say the least. Honestly, not sure this is a good place to buy books online. BTW, Kennys, if you see this message, please don't apologise here for your image's sake, but provide me with a solution instead. Thank you!
Update 02/02/2026: Payment Cancelled in Paypal, never buying from this bookshop again.
Reply from Kennys Bookshop
I was skeptical of ordering when I read some of these reviews, but my order came quick and in perfect condition.
The book I ordered was rare and I couldn't find it anywhere else.
I would order from Kenny's again
Reply from Kennys Bookshop
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