Joyfball Reviews 

765
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the good quality of the products, often finding them authentic-looking and premium. Some people also reported receiving their orders within a reasonable timeframe, with several expressing satisfaction and planning to order again. However, some customers noted significant issues with order delivery, experiencing long delays, lack of updates, and packages stuck in transit. Others found product sizing inaccurate, leading to ill-fitting items, or reported quality problems like damaged or misaligned details. Several reviewers also expressed confusion about the correct website and raised concerns about fraudulent activity, especially when orders went missing or customer service was unresponsive.

What people talk about most

Product

Consumers find product quality to be ambiguous, with some reviewers praising the quality of the shirts,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant frustration over... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the good quality and authentic... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Website

Reviewers express significant dissatisfaction with the website, frequently encountering issues with tracking... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

2.8

Average

TrustScore 3 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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2.8

All reviews

(765)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

I placed my order over a month ago

I placed my order over a month ago, and I still haven’t received anything. The order status also hasn’t changed since I placed it.

Could you please provide an update on my order and let me know when I can expect it to arrive?

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered two jersey from them…

I have ordered two jersey from them waiting more than a month to receive them email them many time because I didn’t have a tracking id once I received them it wasn’t the right jersey the forgot to but the name an number on the jersey worst company ever don’t order from here

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Great quality but long delivery times.

I usually never write reviews but now I am.

I keep seeing reviews of people waiting 3-4 weeks for their jerseys and not coming. Yes it does take a while usually 3-4 weeks but now with the World Cup it takes longer. Their website literally put up a statement that orders will be delayed 2-3 weeks and people are putting a lot of 1 star reviews. I’ve ordered a lot from joyfball a lot and the jersey quality is amazing and prices are even even better. 30$ CAD for a Barca jersey player edition with a name on the back. It’s a steal. Orders 8 world cup jerseys on June 20th and came today on July 20th. Would’ve put 5 star but the only issue is delivering times takes a while but worth the wait.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Goooooodddd

Although I said it was taking a while, this quality is amazing. If it came in 2-3 weeks it would’ve been 5 stars but it came in 6 weeks so it loses a star for that and being very hard to talk to. Some of the highest quality kits I have ever seen and they got everything I wanted perfectly.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Good website

Some of the best jerseys by far. Also really good prices. The only thing is it takes a bit of time to be shipped.

20 October 2025
Unprompted review
Rated 1 out of 5 stars

Never arrives.

I've been waiting for my order longer than a month. They don't answer trough email, they don't have any phone number for people to talk with them, nothing. I really hope if you're reading this, never order from this store again. They said they have a lot of orders and that it will take an extra week or so for it to arrive. It's been two weeks, almoast three in a few days.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from Joyfball — ordered 27 June, still no product, no communication

I ordered two football jerseys from Joyfball on 27 June 2026 (Order RKL45952), and payment was taken in full immediately. After the order confirmation email, I heard nothing — no dispatch notice, no tracking, no updates of any kind.

After 10 days of silence, I sent a formal written complaint asking for either tracking information or a full refund within 3 business days. The only response I received, over a week later, was a generic one-line message blaming "World Cup order volumes" — no tracking, no refund, no real engagement with my complaint at all.

Based on my own experience and the pattern I've since seen in other reviews here, I'd strongly recommend against ordering from this company. If you've already paid and are waiting on an order, I'd suggest contacting your bank about a chargeback sooner rather than later.

Order number: RKL45952

23 June 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam...

This company is a scam... don't trust it. I purchased $224 worth of jerseys, getting ready for the world cup. The company took my money and did not deliver the items purchased. Customer service is a joke, they claim the items were delivered, they even provided a link to track the items. The tracking website provides different data than the one the company claims. The tracking website still shows as the items abeing shipped. When I asked for a refund they stopped responding to my emails. I would give this company negative stars if I could. Be careful when buying from this company, they will only take your money.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 2 shirts on 19th June

Ordered 2 shirts on 19th June. Almost a month on and ive had no email update and when I click on the order it says "awaiting shipment"

I've emailed customer service with my order number and had no response. First time ordering from here and its been terrible so far. Im thinking of making a claim back on my credit card unless they sort it out.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

fire quality

fire quality, shipping took a bit long but i got what i wanted and everything was as good as i expected it to be

11 January 2026
Unprompted review
Rated 1 out of 5 stars

it’s been 16 days since i’ve ordered…

it’s been 16 days since i’ve ordered and haven’t heard anything, I tried emailing them and no answer, I feel like i’ve been scammed of the 3 jerseys I ordered for the world cup, i’m hoping someone sees this and gets this sorted out. First time ordering from here too.

3 July 2026
Unprompted review

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