Banner for Interface NRM Ltd

Interface NRM Ltd Reviews 

1,795
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant and constructive. The audit process is frequently highlighted as clear, straightforward, and efficiently managed, ensuring a smooth user experience. Many appreciate the excellent customer service and quick response times, with the team always ready to assist and provide valuable insights. People consistently find the team approachable and supportive, guiding them to achieve certification goals. The overall service is highly organized and professional, leading many consumers to recommend the company for its reliable and efficient auditing services.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as professional,... See more

Service

Clients share positive opinions on service, consistently describing their experiences as excellent,... See more

User experience

Customers had positive experiences with user experience, consistently describing the audit process as smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's professionalism,... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time we have had an audit by Interface NRM and Stephen Vickers, the auditors were very good, excellent in explaining how the audit would be conducted and open and honest in their au... See more

Company replied

Rated 5 out of 5 stars

Interface make the process of going through ISO audits clear and straightforward. They provide helpful guidance in advance of each audit detailing what they expect to see, giving us time to make sure... See more

Company replied

Rated 5 out of 5 stars

The audit experience with Interface is clear, straight forward and easy. They deal with any queries promptly and often the best way to communicate is by phone. They pick up and can often answer right... See more

Company replied

Rated 5 out of 5 stars

John was excellent throughout the audit. He explained each step clearly and ensured we fully understood the process. He also shared valuable advice and practical recommendations for future improveme... See more

Company replied


Company details

  1. Auditor
  2. Business and IT Consulting Agency
  3. Business Development Service
  4. Business Management Consultant
  5. Business to Business Service
  6. Consultant

Written by the company

Interface NRM is a certification body accredited by UKAS and ASI. We provide UKAS certification services for ISO 9001, ISO 14001, ISO 45001, ISO 14064-1, FSC®, and PEFC. Our focus is on delivering fast, efficient, and customer-oriented certification. Communication is at the heart of everything we do, and we strive to build strong, lasting relationships with our clients. Our auditors are both thorough and efficient, and we adhere to the highest standards of impartiality while maintaining a friendly and supportive approach. We prioritise finding evidence of conformity rather than simply searching for non-conformities. We are proud to be the only employee-owned UKAS-accredited certification and verification body in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,795)

223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Audit

The auditor was very approachable and had the knowledge to complete the audit fairly and correctly
Staff who interacted with the auditor also stated how approachable he was and how easy he made the auditing process with them

22 July 2026
Rated 5 out of 5 stars

Interface are a great company to deal…

Interface are a great company to deal with! They are well organsied and all staff I have been involved with communicate well. Adjustments were made to accommodate our preferred audit date with no issues at all. I highly recommend this company!

29 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you, Tina, for taking the time to leave us a review! We are thrilled to hear that you had such a positive experience with our team. At Interface, effective communication is at the core of everything we do, from scheduling audit days to receiving your audit report. We appreciate your recommendation, and we look forward to your next audit!

Rated 5 out of 5 stars

Recent audit

Having moved to Interface last year we have now had two years of reviews which have been excellent and seemless.

20 July 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

We are thrilled to hear that you had such a positive experience with our team over the past two years! We prioritise prompt communication, thorough, constructive audits, and a smooth, pragmatic auditing process. Thank you for taking the time to leave us a review. We look forward to your next audit!

Rated 5 out of 5 stars

A great company to deal with.

A great company to deal with, auditors are all fantastic.

28 May 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for taking the time to leave us a review Helen! We're pleased to hear you've had such a positive experience with our team, and we're really pleased our auditors made such a good impression. We appreciate your kind words and look forward to seeing you again for your next audit.

Rated 5 out of 5 stars

ISO Audit Surveillance 2

This is the second time we have had an audit by Interface NRM and Stephen Vickers, the auditors were very good, excellent in explaining how the audit would be conducted and open and honest in their audit process. Rosie Kirkwood was the second auditor who was also very good. Thank you to the team.

4 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for taking the time to leave such a lovely review Antony. We're really pleased to hear that you've had another positive experience with our team. It's great to know that both Stephen and Rosie made the audit process clear and straightforward, and that you found their approach open and honest throughout. We appreciate your continued trust in Interface and your kind feedback.

Rated 5 out of 5 stars

We recently completed our ISO 9001…

We recently completed both our ISO 9001 Stage 1 and Stage 2 certification audits with Interface NRM Ltd, and the entire experience was extremely positive from start to finish.
The process was smooth, well organised, and professionally managed throughout. Any advice and guidance provided was practical and valuable, and we were able to take it on board with confidence. David, our auditor, was professional, knowledgeable, approachable, and made the audit process a pleasant experience.
The whole team involved was amazing and incredibly helpful throughout the certification journey. They were always available to answer questions and provide support, making what can often be a challenging process feel straightforward and stress free.
We would highly recommend Interface NRM Ltd to anyone looking for ISO certification services. Their professionalism, expertise, and customer focused approach truly set them apart. Thank you to everyone involved for making our certification experience such a positive one.

8 June 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

This review is so incredible, thank you! We are thrilled to hear about your positive experience with our team, and especially with auditor David Smith.

At Interface, effective communication is at the core of everything we do. Our team prides itself on delivering thorough, pragmatic audits while remaining highly approachable and constructive throughout the process.

Thank you for taking the time to share your feedback. We truly appreciate your support and look forward to your next audit!

Rated 5 out of 5 stars

Excellent

Excellent, professional COC audit. Very smooth process throughout.

1 June 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for taking the time to leave us a review! It is great to hear you've had such a positive experience with our team throughout the process. We look forward to your next audit!

Rated 5 out of 5 stars

A professional audit from organising

A professional audit from organising, the day itself and follow up

17 June 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for your fantastic review! We are delighted that you had such a seamless experience with our team, from the initial coordination and the audit itself through to the aftercare. We pride ourselves on delivering a pragmatic, supportive approach to your certification journey. We appreciate you taking the time to share your feedback and look forward to your next audit!

Rated 5 out of 5 stars

The staff at in interface are always so…

The staff at in interface are always so helpful and quick to communicate with me. If i contact them i am assured i will always hear back by the next day at most.

30 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for taking the time to leave us a review, Kevin! We are thrilled to hear that you had such a positive experience with our team. Effective communication is at the core of everything we do here at Interface, and we strive to ensure that our team is quick and helpful with any queries. We appreciate your feedback and look forward to your next audit!

Rated 5 out of 5 stars

Great experience as always

Great experience as always. Staff are helpful and friendly.

2 July 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

We're delighted to hear that you had a great experience with our team. We strive to be as helpful and friendly as possible to ensure that the audit process is smooth and constructive. Thank you for taking the time to leave us a review, and we look forward to your next audit!

Rated 5 out of 5 stars

The process and instructions were very…

The process and instructions were very clear, enabling us to quickly identify and gather the relevant information/ documents to meet the requirements. The auditor was very professional and thorough while still friendly, putting us at ease during the process.

26 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for the wonderful review! We are thrilled to hear you had such a positive experience with our auditor, Jason Mead. Our team prides itself on delivering thorough, pragmatic audits while remaining approachable and constructive. We appreciate your feedback and look forward to your next audit!

Rated 4 out of 5 stars

Cemento Ltd. 08/09.05.26

Cemento Ltd. It was a swift easy process, with clear requests and a close out review that that was unambiguous and well presented

18 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

It is great to hear you've had such a positive experience with our team! We aim to make the process feel as swift as possible through clear and effective communication. Thank you for taking the time to leave us a review, and we look forward to your next audit!

Rated 5 out of 5 stars

Toni

Toni, our auditor, as always was very professional, helpful and understanding.

29 April 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you, Alan, for taking the time to leave us a review! We are delighted to hear that you had a positive auditing experience with Toni, and we will pass along this wonderful feedback. Thank you again, and we look forward to working with you in the future!

Rated 4 out of 5 stars

The Auditor is always accommodating

The Auditor is always accommodating and insightful during the duration of the audit and makes the whole process pleasant.

3 June 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you Gary, It's great to hear that you found Amanda's approach has helped make the audit process a positive one. I'll make sure your kind comments are shared with her. We appreciate you taking the time to leave a review and look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent very knowledgeable Auditor

Excellent very knowledgeable Auditor. Covered all the expected points and provided support where required. Would certainly recommend.

15 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for your feedback Kevin. We're pleased to hear that you had a positive experience and found John knowledgeable and supportive throughout your audit. I'll be sure to share your comments with him. We appreciate you taking the time to leave a review and are grateful for the recommendation. We look forward to working with you again in the future.

Rated 5 out of 5 stars

The auditor was very helpful and…

The auditor was very helpful and accomodating.

17 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for your review Jean. It's great to hear that you found Richard helpful and accommodating throughout your audit. We'll be sure to pass your feedback onto him, as I'm sure he will appreciate hearing it. We know that audits can sometimes feel challenging, so it's always good to know that our team has helped make the process a positive experience. Thanks again for taking the time to leave a review, and we really appreciate your feedback.

Rated 5 out of 5 stars

As a small business

As a small business, Interface make our accreditations a great experience.

26 May 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for your review Ian. We're really pleased to hear that we've been able to make the certification process a positive experience for your business. We understand that for smaller businesses, achieving and maintaining certification can sometimes feel daunting, so it's great to know our team has helped make the process straightforward and supportive. Thank you for choosing Interface, and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Interface-NRM

Wonderful company to work with.
Excellent communication.
Auditor was brilliant, very knowledgeable and helpful.
Would highly recommend

16 June 2026
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for your lovely feedback Gareth. We're really pleased to hear that you had a positive experience with us and that you found the communication and support helpful throughout the audit. I'll make sure your kind words are shared with the auditor. Feedback like this means a lot to the team. Thanks again for your recommendation, and we look forward to speaking with you again at your next audit.

Rated 5 out of 5 stars

We recently worked with Interface NRM…

We recently worked with Interface NRM for our ISO 9001 and ISO 14001 audit, and the experience was excellent from start to finish.

The auditor was professional, knowledgeable, and approachable, making the entire process straightforward and stress-free. Their thorough understanding of both standards helped ensure the audit was conducted efficiently while also providing valuable insights into areas where we could continue to improve.

Communication throughout was clear and timely, and the audit was carried out in a fair, constructive, and supportive manner. We felt that the focus was not only on compliance but also on helping us strengthen our management systems and drive continual improvement.

We would highly recommend Interface NRM to any organisation seeking a professional and reliable certification body for ISO audits.

21 May 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

Thank you for taking the time to leave such a lovely review Adam. We're delighted to hear that you found the audit process straightforward and stress free, and that our auditor's approach helped make the experience a positive one. Our team always aim to conduct audits in a constructive and supportive way, so it's great to know that you found value not only in the audit itself but also in the opportunities for continual improvement that were identified along the way. Thank you for your recommendation and for choosing Interface NRM. We really appreciate your feedback and look forward to working with you again at your next audit!

Rated 5 out of 5 stars

Would highly recomend!

Would highly recomend!! We have used Interface for 6 years now for our ISO 9001, 14001 & 45001 audits. Always a professional service form the planning to the professioalism of the auditors

20 May 2026
Unprompted review
Interface NRM Ltd logo

Reply from Interface NRM Ltd

We are thrilled to hear that you’ve had such a positive experience with our team, not only during this audit but also over the last six years! Thank you for continually choosing Interface, and we truly appreciate your recommendation! We look forward to your next audit!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look