Banner for iFAST Global Bank

iFAST Global Bank Reviews 

2,311
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth and easy user experience, highlighting the app's intuitive design and continuous improvements. Many appreciate the efficient and fast service for international transfers and account opening, with the mobile application noted for its user-friendly layout and robust functionality. However, some customers experienced issues with accounts being placed under review or suspended for extended periods, causing concerns about fund access and communication. A few others felt customer support could be unhelpful or slow, and noted that initial account setup could be troublesome or take longer than expected.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the app's smoothness, speed, and ease... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the ease and speed of transactions,... See more

Service

Users describe positive interactions with service, highlighting its speed, accuracy, and reliability,... See more

Application

Consumers find the app to be a positive experience, with many describing it as the best mobile banking app... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the fast, accurate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the best bank I found. Easy account opening almost free of cost banking. Just drawback is debit card not issues to account holder except residents of UK. I hope debit card for all account holde... See more

Company replied

Rated 5 out of 5 stars

It's hard to find a bank in the UK, to keep USD or other foreign currency with savings interest. It's good to know iFAST Global Bank has many currencies saving accounts and the interest rates are good... See more

Company replied

Rated 5 out of 5 stars

I had a very smooth experience using iFAST Global Bank. The platform is easy to navigate, and the overall process was clear and efficient. Transactions were handled quickly, and I didn’t encounte... See more

Company replied

Rated 5 out of 5 stars

They kept improving the apps and user experiences like new functionality. Which makes me using as the main account right now

Company replied


Company details

  1. Bank
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Institution
  5. Money Transfer Service
  6. Savings Bank

Written by the company

iFAST Global Bank, a fully regulated UK digital bank, bridges you to the world. We provide free accounts globally, making banking simple and easy for customers. Why iFAST Global Bank? + Online UK digital bank account opening. Open your account now from the convenience of your phone! No more queuing and paperwork, plus it’s free with no minimum balance requirements. + Multi-currency account. Following a single application, we offer you multi-currency access to GBP, USD, EUR, HKD, SGD, CNY, JPY, CHF & AED. All in one place, no more hassle! Interest is paid monthly and you can withdraw anytime. + Earn as you deposit, and your eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to a value of £120,000 per person. FSCS is the UK’s deposit guaranteed scheme.* + Fixed Term and Notice Deposit on the go. Earn daily interest from Notice Deposit. Take advantage of the interest rate rising environment! + Fast Transfers via EzRemit: Many of our international payments through EzRemit are completed within minutes and always within 48 hours*, with no fees. *subject to receiver country. + Instant transfer within iFAST Group! Join over 1 million people in iFAST Group who use iFAST to save and invest! Now with iFAST Global Bank, you can enjoy the benefits of iFAST ecosystem and send your money between the network countries instantly, and it’s free! + Regulated UK digital bank. iFAST Global Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number: 716167. Registered in England and Wales, company number: 4797759. *iFAST Global Bank is a member of the Financial Services Compensation Scheme (FSCS). For information about the protection of your eligible deposits, please refer to Financial Services Compensation Scheme Information Sheet at our website: www.ifastgb.com


Contact info

Banking without Boundaries.

The UK digital bank that bridges you to the world.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,311)

1,931 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast and great

11 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're happy with our bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're happy with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Easy activation of fixed term deposits…

Easy activation of fixed term deposits , great rates

14 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're delighted to hear that you found the activation of your fixed-term deposits easy and that you appreciate our great rates. Thank you for your kind review!

Visit our website to find more at https://www.ifastgb.com

Rated 1 out of 5 stars

My account has been stuck "under…

My account has been stuck "under review" for over two months. I tried transferring funds to my secondary bank, which triggered a flag. Despite promptly submitting all requested verification documents, my account remains locked. Support offers no real help, just repeats that it is "under review," and never follows up. They are holding my money with zero communication. Strongly avoid this bank.

11 May 2026
Unprompted review
iFAST Global Bank logo

Reply from iFAST Global Bank

We’re sorry to hear about your experience, especially when you need access to your funds. Account decisions may sometimes be made to meet regulatory, security or account‑terms requirements, and in certain cases these reviews can take longer to complete. If there’s anything further you’d like us to look into, please reach out to us at clienthelp@ifastgb.com or live chat so we can assist you. Thank you for raising your concerns.

Rated 5 out of 5 stars

experience great!

11 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're happy with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Interface is user friendly and easy to…

Interface is user friendly and easy to use, and great financial products offered!

14 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're happy with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very good bank

13 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're enjoying your experience with us. Your support means a lot to us, and we'll continue working hard to provide you with the best possible banking experience.

Visit our website to find more at https://www.ifastgb.com

Rated 3 out of 5 stars

It is a very good policy that iFast…

It is a very good policy that iFast bank doesn't charge any transfer of foreign currency into my bank account. There is something misunderstanding of foreign currency bcos I couldn't get to my USD account number when I transferred USD from another bank in U.K.
Finally I asked my son to solve this question.

8 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for taking the time to share your experience. We’re really pleased to hear that you found our no‑fee foreign currency transfers helpful.

We’re sorry for any confusion you faced when trying to locate your USD account details, and we appreciate the effort you and your son made to resolve it. If you have any further questions or ever need support with your account or transfers, please don’t hesitate to contact our team — we’ll be happy to help.

Rated 3 out of 5 stars

We hope iFast can provide more types of…

We hope iFast can provide more types of services to users in mainland China.

12 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for taking the time to share your feedback and for your interest in iFAST Global Bank.

We appreciate your suggestion about offering more services. We are continually reviewing how we can expand and improve our products and services.

If you would like to share more details on the types of services you are looking for, please feel free to contact us at clienthelp@ifastgb.com.

Rated 5 out of 5 stars

Ok fast fast

12 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We're glad you're enjoying our service.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

It's a good bank

It's a good bank.

9 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind review! We're delighted to hear you're happy with our bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience

12 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind feedback! We're delighted to hear you had a smooth experience with us.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very convenient to use

Easy and the convenient to use

11 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your wonderful feedback! We're delighted to hear that you find our services easy and convenient to use.

Visit our website to find more at https://www.ifastgb.com

Rated 4 out of 5 stars

No debit card for users outside of Europe yet

Should give debit card for users outside of europe

8 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We appreciate your suggestion regarding debit card availability for users outside Europe.

In the meantime, we're pleased to share that our Worldwide Scan & Pay service launched in May and we're continuously expanding support to more countries and payment networks. Please stay tuned as we continue to enhance our payment solutions and introduce new features.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

very good!!!

7 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your fantastic feedback! We're delighted to hear you're enjoying your experience with us.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

OK ,OK

very good,nice

8 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind feedback! We're delighted to hear you're enjoying your experience with us.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Very Good Thx

11 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your kind feedback! We're delighted to hear you're having a very good experience with us.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Okay

Okay, the money arrived quickly.

5 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We're delighted to hear that your money arrived quickly. We appreciate your support and are glad we could provide a smooth transfer experience.

Visit our website to find more at https://www.ifastgb.com

Rated 4 out of 5 stars

Experience with IFast is pretty good

Experience with IFast is pretty good. But I found some error when I tried to transfer pound into my Pakistani bank account. Please fix that issue.

7 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We appreciate your feedback and are glad to hear your overall experience has been positive. We are sorry to learn about the issue you encountered with transferring pounds to your Pakistani bank account. We are actively investigating this to ensure a smoother process for all our users. Thank you for your kind review!

Visit our website to find more at https://www.ifastgb.com

Rated 1 out of 5 stars

Poor service

Used a referral link to open an account but did not get any referral rewards.
Wasted time and money to deposit into the bank. Literally poor service and

10 July 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We’re very sorry to hear about your frustrating experience. Our team has reviewed your case and, based on our records, the referral link was not used when the account was opened. As a result, the system was unable to register the referral, and the reward was not automatically applied. We understand this is not the outcome you were hoping for, and we sincerely apologise for any disappointment this has caused. If you have any further comments, please do reach out to us at clienthelp@ifastgb.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look