Very quick shipment of the merch, and the goods where in perfect conditions!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
One of the most biggest hockey online stock for ice hockey, inline hockey and sportswear. Cheap prices from the leading companys like Warrior, Bauer, Under Armour, CCM, Instrike and many more products for Icehockey and Equipment
Contact info
Rendsburger Strasse 14, 30659, Hannover, Germany
- 00495115429090
- info@hockeyoffice.com
- www.hockeyoffice.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No communication on returned delivery and refund
I send back a parcel with Hockey gear, after it was wrongly advertised as Senior intermediate, which refers to to skill level. I am only 1.70M it was way to small for me so it turns out to be Medium (or small). I did send it back and paid for shipping and now after 10 days and delivery confirmed 1 week ago, by transporter. No confirmation or notice on delivery from Hockeyzentrale and still waiting for payment.
Keep up the great work!
I've been ordering with you guys since 2013. I live in NL, but the goods always come in very fast. Only once in al those years I had a problem, which Hockeyoffice and Bauer cleared for me very fast!
Tout c'est très bien passer !
Tout c'est très bien passer !
Livraison dans les temps, produit tout à fait conforme ! Merci à tous !
Everything went very well! On-time delivery, fully compliant product! Thank you all!
Smooth sailing
Easy to order. Products were what they were supposed to be and the delivery was fast.
Quick and precise service
Products in line with expectations , sent quite immediately and arrived on soon.
Quick sending but not clear exchange / return process
- Response and delivery times are pretty good, also quick in sending the products.
- Exchange / return process and its steps are not clear in the website and even not clear after several mails.
Bad promotion of their “Mystery sticks”…
Bad promotion of their “Mystery sticks” they chose sticks that are even cheaper than the mystery price..
Fast delivery tho, and not very good customer service.
From start to finish anything I buy…
From start to finish anything I buy from the company goes through without a problem fully recommend any time
Very good saler
Company sales good quality products. It is very fast delivery to customer and good writing cominication via e-mail.
I bought several times, good experience
I bought several times in this one although hockey Office did great, the delivery company awful.
Thanks
Fast shipping and competitive prices
Fast shipping and competitive prices. I’m coming back for sure and you should check them out too
Skates dispatched very quickly
Skates dispatched very quickly, exactly as described and an awesome product! Couldn’t be happier….. Danka Hockeyoffice 😎👌🏼
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.