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Glasses2You Reviews 

16,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably low prices, noting that they save a significant amount compared to traditional high street opticians. Consumers also appreciate the straightforward online ordering process, helpful customer support, and prompt delivery times for their new or reglazed glasses. Reviewers consistently mention the impressive build quality and attractive packaging of their eyewear. Some people were dissatisfied with minor delivery delays and limited tracking information regarding the status of their orders. Others noted that adjusting to the varifocal lenses required some getting used to because the focal view felt somewhat restricted.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the quality and fit of... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the overall experience... See more

Quality

Customers had positive experiences with quality, praising the superb workmanship of both frames and lenses.... See more

Price

Clients share positive opinions on price, consistently highlighting that costs are significantly lower than... See more

Order

People report positive experiences with order, highlighting the simple, intuitive, and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with my lovely glasses. Purchased after my latest eye test & chose to order from Glasses2You rather than through my popular high street optician's very limited black/brown choice on my limi... See more

Company replied

Rated 5 out of 5 stars

I love my spec frames I've had for couple of years so l just wanted replacement prescription lenses but opticians won't do that. This company did and l wasn't disappointed they have done a marvellou... See more

Company replied

Rated 5 out of 5 stars

The selection process for my glasses was clear and straightforward. They arrived surprisingly quickly and looked well made. Prices are significantly lower than high street opticians. The virtual try... See more

Company replied

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(16,138)

1,509 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, glasses came quickly, exactly like described and also the communication was brilliant when I had accidentally got my prescription wrong and they fixed my mistake straight away 😊would highly recommend

1 September 2026
Rated 5 out of 5 stars

superb service

Once again superb service from order to delivery. Product as good as you will find at a price that is much lower than high street. No compromise on quality simply a really good deal.

1 September 2026
Rated 5 out of 5 stars

Genuinely delighted

Genuinely delighted with a recent re-glaze of my varifocals. The previous pair from one of the big high street brands never felt quite right. This re-glaze was spot on.

Great price, great product, great service. Can’t see any reason to go back to high street prices.

Thank you.

1 September 2026
Glasses2You logo

Reply from Glasses2You

Hello ,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you,
Kim

Rated 5 out of 5 stars

Just brilluant

On time, professional customer service and great glasses. My second time with them and would definatley recommend them to anyone

24 August 2026
Glasses2You logo

Reply from Glasses2You

Hello Shane,
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.
Regards,
Kim

Rated 5 out of 5 stars

The whole experience was seamless from…

The whole experience was seamless from the moment I placed my order to the receipt of my glasses. The customer services team were extremely prompt in answering any queries I had and I will definitely use the company again in the future. Well done!

25 August 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Hello Elaine,
We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us.
Thank you,
Kim

Rated 5 out of 5 stars

Was really nervous to buy online but…

Was really nervous to buy online but I’m so pleased with my first pair that I bought a second pair.

19 August 2026
Glasses2You logo

Reply from Glasses2You

Hello,
Thank you for taking the time to share your feedback. 
We are delighted to hear about your positive experiences with our service teams. 
Regards,
Kim

Rated 5 out of 5 stars

Great 2nd order !!

Another great varifocal reglaze from Glasses2u.... can't beat the price and fabulous service. Simple to order and website easy to navigate.
Top marks !!

5 September 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

I recently ordered and received new…

I recently ordered and received new sunglasses, following a very successful purchase 18 months ago. Once again, glasses2you delivered with professionalism, top quality and helpfulness. Many thanks!

2 September 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Mike, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

First time trying online prescription…

First time trying online prescription glasses. very impressed! Straight forward website, ordered selection very easily. Frames good quality, fitted well and looked good. Correction lenses very good and no problems with my distance vision. Good value for money. Certainly would recommend this company

21 August 2026
Glasses2You logo

Reply from Glasses2You

Michele, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

Updated beloved sunglasses

Got new lenses fitted to a beloved pair of optical sunglasses. Very professional service requesting clarification of prescription and measurements. Great price too. Very impressed.

1 September 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Good afternoon Chester,

We're very pleased to hear we were able to give your frame a new lease of life with the lenses you ordered!  We very much appreciate your order, and would like to thank you for taking the time to leave us your kind comments.

We hope we can be of service again.

With very best wishes from us all here,

Craig

Rated 5 out of 5 stars

Excellent service, will use again

I found the website easy to use and the follow up from the staff was excellent. I bought, separately, a pair of prescription sunglasses and distance glasses. My prescription is quite complex and i can honestly say I can't tell the difference between these and my much more expensive high street glasses. Obviously the overhead costs of the high street retailer is much higher and it's a much more personalised service. Also you need them to do your eye test. You can save money, I'm not sure what happens if the prescrjption is a little off though. I would only buy my first pair after a prescription change, from the opticians who did the test, just in case any adjustment to the lens is needed, once happy, then I would use glasses2you. Which is what I did.

28 August 2026
Glasses2You logo

Reply from Glasses2You

Michael, Thank you for your order and review.
We are pleased you are happy with your glasses,
the money saved and the service received.
Steve

Rated 5 out of 5 stars

Fantastic

Fantastic! Fantastic! Fantastic!
Was looking around for prescription sunglasses
Very good price compared to other companies
I sent my own frame with my prescription for varifocal's
Picked a lovely blue metallic looking finish for my sport sunglasses
Couldn't be happier
Would highly recommend
Definitely going to use every time now- no need to look anywhere else
Roughly take's them about 10 - 14 day's once they recieve your glasses
To getting them back to you
Very Happy! Thankyou
Mr Christopher Platt

28 August 2026
Glasses2You logo

Reply from Glasses2You

Christopher, Thank you for your order and review.
We are pleased you are happy with your re-glazed glasses
and look forward to being of service to you again soon.
Steve

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