GiFi Reviews 

Went to look for and purchase sun loungers and an egg chair; just kept being told no they were reserved. Take them off display then, it was so frustrating. They had them in the store and in the car park but would not sell them. Rude and unhelpful staff in Gueret.

The price is too high, the quality is not right. Delivery is very slow, takes a long time.

Terrible customer service. Purchased a pool vacuum from Condom Store 4 weeks ago. It has stopped working. 2 Year guarantee. Returned to the store only to be told by a rude manager it is nothing to do with them, despite purchasing it from them at €90. They gave me a INTEX booklet from 2021 and told me to contact them direct. I did and they have not returned my calls or emails. Contacted the head office only for my emails to bounce back. Contacted the GIFI service client email only to receive an automated response telling me my answer is on their FAQ page. I will certainly not be buying from them again. AVOID AT ALL COSTS

Gifi Redon, needed some firelighters, asked Sebastian he responded that they don't sell them. We walked around looking for other stuff and low and behold we found some firelighters ! Got to the checkout and Sebastian was there, told him that we'd found the firelighters, he said' très bien pour vous ' !!! What an irresponsible and incompetent piece of rubbish that you employ!!!!

Went to the local Gifi store in Fumel. Please bear in mind I have been patronising them for more than three years, and even have a VIP Card, because I am constantly in there buying things.

Today however my opinion was changed drastically by my experience in store.

I was purchasing a bit too much as usual, and reaching for an item that peaked my interest, my hand collided with a badly placed Glass Picture Frame, which fell on the floor from the top shelf.
My immediate reaction was to try to stop it which resulted in it damaging my finger, which was badly cut, and landed on my foot....
This is where the shocking reaction of both the Shop Assistant and the Manager began.
Instead of enquiring as to my finger etc, and asking if I was okay, their reaction was to stare at me, no apology, and then completely ignoring me, began to try to repair the frame....!
To then add insult to injury, she called the Store Manager over, who behaved in exactly the same manner?! And even though she explained to him exactly what I told her had happened, he made me repeat myself, which was also uncomfortable, as I am still learning French.
His reponse... "That's okay... You can go"
I felt completely humiliated, and can honestly say that I felt my treatment was solely because I am an English person living in France...!!! I was completely flabbergasted...

Needless to say I WILL NEVER PATRONISE GIFI AGAIN...

So in conclusion, as an Expat, if your grasp of the French language is not the best, and your accent noticeable, shop with trepidation in Rural France...

Un bric à brac de merde made in China fuyez si vous espérez avoir de la qualité 🤣 le plus gros voleur de France

DO NOT buy anything from GIFI unless you’re sure you want it. I’ve just lost 24,99€ A crédit note is useless for me. Bought article Saturday returned it Monday. I arrived @ 18:50 they told me they were shut - apparently they close @ 18:45 N’achète rien de ce magasin sauf si vous êtes sûr que l’article est vraiment ce que tu veux - je viens de perdre 24,99€ Une avoir pour cette magasin n’a aucune valeur pour moi. J’ai acheté article le samedi et l’a ramené Le Lundi. Je suis arrivée à 18:50 il paraît qu’il ferme à 18:45.

Horrible service. NO REFUNDS! Even if they sell you a defective product, they will not give you a refund. Even if you buy something and want to return it the same day without having opened it, they will not give you a refund. If service is important to you, go elsewhere.

Un 0 pointer au gifi de Perrier en auge une employer aimable comme une porte de prison je pense quel devrait changer de voix de plus conseil 0 on na l’impression de les embêter alors qu’il sont en caisses pas de clients il sont tous à discuter !!!! Il nous envoie une pub produit introuvable …… je conseille fort la far fouille

ATTENTION CLICK AND COLLECT DE GIFI escroquerie 5 euros demandé lors de l'achat sur leur site jamais remboursé si article non disponible, patron du magasin de Firminy exécrable, attention avant de click and collect sinon vous ne reverrez jamais vos 5 euros !!!!

I’m sad that I even have to give them one star. Utter rubbish. In conjunction with GLS (their choice of delivery service) I was first told that my order was on its way, then delivered (when I had been in the house all day) then on its way and then, again, delivered. Once more, I had stayed in waiting for this delivery. Nothing.

I had to get a French friend involved. She rang the first Customer Services number we could find. Was given another. Then another. And another. Eventually got through to someone who assured her everything will arrive tomorrow. She was also told that we could go either to Caen or Carentan to pick up the items. Bearing in mind I had paid for delivery (🥴) we declined.

In the interim I have sent off THREE emails, to various Gifi sites and received not one single reply. Clearly, their ‘Customer Services’ needs to be re-named.

I cannot express how very, very cross I am with the lack of service, politeness, courtesy. This company has embodied, for me, everything that is wrong with on-line shopping.

Shop with them at your peril.

Terrible, the worst, DON'T EVEN THINK ABOUT IT!!!!
They lost one of my packages on the way and I didn't get any of my orders. So obviously I cancelled the order. Now after 2.5 months I am still waiting for them to return my money....