Ghostcap Reviews 

45
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Top tier. Been using these guys for palworld. Flawless victory. Less expensive than many others that use similar gear. And others in their price bracket use crappier gear. Always answered my service t... See more

Company replied

Rated 4 out of 5 stars

Good support time, pretty great price, the options available in to look at stats and modify the server are great, would love an easier way to update mods however.

Company replied

Rated 3 out of 5 stars

Very nice hosting and good price to performance. The issue have with this hosting is that you can't choose what server type you want. If you'd want a specific server software you'd have to install all... See more

Company replied

Rated 5 out of 5 stars

The pricing for the performance is really nice. Support is always there and very helpful (recovered a 60gb corrupt save of a big vintage story server so hats off and thanks for that) The serve... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

GhostCap delivers reliable, high-performance game server hosting for gamers around the world. We built it because we're gamers ourselves and we know how frustrating lag, downtime, and complicated setups can be. Our platform is simple by design, so you can spend less time on configs and more time actually playing. With servers strategically located across the globe, you can prioritise location without reducing quality as we only run 9950x CPU's. Our support team is made up of real gamers who understand your needs and speak your language. From survival games to multiplayer shooters, sandbox builders to strategy epics, GhostCap supports a wide variety of popular titles and is constantly expanding based on community feedback. Join thousands of players worldwide who trust GhostCap to keep their worlds running smoothly.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.4

All reviews

(45)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good reveiw

Good support time, pretty great price, the options available in to look at stats and modify the server are great, would love an easier way to update mods however.

24 August 2026
Unprompted review
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Reply from Ghostcap

Glad we were able to help along the way and that you like the price :) We're always looking to improve and appreciate your feedback

Rated 5 out of 5 stars

They are incredibly fast in helping me…

They are incredibly fast in helping me with my problems and they are very friendly!
They go above and beyond in regards to customer service

17 August 2026
Unprompted review
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Reply from Ghostcap

Thank you for your kind words Jackson. We're always happy to help :D

Rated 5 out of 5 stars

Server has been running great

Server has been running great, daily updates and good equipment makes it run smooth and this all at a fantastic price

2 August 2026
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Reply from Ghostcap

Glad you're enjoying the price to performance!

Rated 5 out of 5 stars

Fantastic Hosting

Fantastic hosting. Super quick response time from the support staff. Very stable servers.

13 August 2026
Unprompted review
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Reply from Ghostcap

Thankyou for your kind words Dillan :D

Rated 5 out of 5 stars

Top tier. No BS.

Top tier. Been using these guys for palworld. Flawless victory. Less expensive than many others that use similar gear. And others in their price bracket use crappier gear. Always answered my service tickets instantly. Have no intentions of swapping and will renew service for another year.

6 August 2026
Unprompted review
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Reply from Ghostcap

Thank you Shaddix! Great to have you around with us :)

Rated 5 out of 5 stars

Far better than my previous host so…

Far better than my previous host so far. Immaculate service, a really really kind community so far too. I think ill be sticking with them long term. I hope to be able to leave this review as it is! :) I have a 40gb server from them for abt 70$ but i put a bunch of higher price options on it. So far it runs IMMACULATELY. I run a MC server with abt 300 mods and a good handful of players, no latency, nothing. It's good :)

31 July 2026
Unprompted review
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Reply from Ghostcap

Hello Ardent,

Thank you for your kind words and I'm very happy to hear you're enjoying the community here, along with the performance! I hope you and your friends have an awesome play-through :)

Rated 5 out of 5 stars

Great price and performance

Great price and performance, also the staff support is super helpful and fast. Highly recommend!

27 July 2026
Unprompted review
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Reply from Ghostcap

Hello Dari,

Thanks for trying us out and letting us know your experience!

Rated 5 out of 5 stars

My experience

the server prices are really cheap in comparison to other providers. They provide servers for every game I play and finally the customer support is really quick in action, very helpful and very patience.

27 July 2026
Unprompted review
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Reply from Ghostcap

Happy to hear you've loved the price to performance on your 9950x :D

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly staff. Anytime we ask for assistance they get it done. Very greatful!!!

17 July 2026
Unprompted review
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Reply from Ghostcap

Thank you for being a part of GhostCap :D

Rated 3 out of 5 stars

Nice hosting but has some problems.

Very nice hosting and good price to performance. The issue have with this hosting is that you can't choose what server type you want. If you'd want a specific server software you'd have to install all the files urself. Otherwise you can only use plugins for spigot and mods. I am also having an issue where the server times everyone out every so often. Though this could be an issue caused by the way I installed the server or a mod I added.

11 July 2026
Unprompted review
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Reply from Ghostcap

Hello Arkos,

Thank you for taking the time to let us know your experience here with us. We do have both a one-click server version and a one-click modpack installer built into the panel that offers 47 different fabric versions and hundreds of modpacks with a variety of versions. If you get stuck as have a step by step guide: https://www.ghostcap.com/guides/games/minecraft/change-version

The issues we can run into are when the modpack developers don't provide a server pack with their new version updates.

Please reach out to support as we'd love to fix any issues you're having while with us/ current modpack.

Rated 5 out of 5 stars

Good value and support

The pricing for the performance is really nice.
Support is always there and very helpful (recovered a 60gb corrupt save of a big vintage story server so hats off and thanks for that)

The server user panel is easy to understand and nice to work with.

We didn't experience any drops of performance from the provider aswell.

5/5 would recommend!

4 July 2026
Unprompted review
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Reply from Ghostcap

Hello Stormer,

The team here are very happy we were able to help you get the community back on track and thank you for your kind words.

Rated 1 out of 5 stars

Liars with scummy service

do not buy from these scummy people, I asked for a refund on the exact same day of getting charged and they denied my refund request because "their policy states I must request a refund within 2 days and I was outside of that window" mind you I literally requested the refund ON THE DAY OF THE CHARGE, I told them to refund me and cancel my server and they refused to do both

25 June 2026
Unprompted review
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Reply from Ghostcap

Hello Sean,

I'm sorry we were not able to provide a resolution to your liking. While we have spoken through our support system, I want to provide further clarification.

Our refund policy does offer a 2 day no questions asked refund. This is on the initial purchase, which in your case was your first purchase a month prior (While you are disputing the subscription).

We did send you an email two weeks prior, letting you know this subscription is active and a bill is up and coming, along with a 2nd email a week prior to billing again letting you know. This is automated for all of our users.

While we were unable to provide a refund, you were offered a full credit/ game swap and your service was cancelled during the ticket process which you would have received an email letting you know you will not be charged again.

I hope this provides any clarification you may have been seeking. All the best.

Rated 5 out of 5 stars

its so astronomically good compared to…

its so astronomically good compared to Kinetic Hosting, price is amazing, so is performance!

29 June 2026
Unprompted review
Ghostcap logo

Reply from Ghostcap

Hi Levi,

Great to hear you're enjoying the service! We do our best to have a good price to performance ratio :)

Rated 5 out of 5 stars

Very happy with this purchase and the help they provided

Was a bit nervous about getting a server since I'm suspicious of everything online but I am so happy I went with Ghostcap after doing some research -
I'm completely new at modding and over the last 2 days the server owner and Admins spent over 3 hours helping me fix it in a call and even went above and beyond and helped me fix my graphics card issue ( turns out PC was not using my graphics card properly ) which I am very grateful for - turns out my old modpack is just really badly optimized so they installed another modpack for me, but they have tons of the popular ready to play modpacks (RLcraft, all the mods 10, etc) to 1 click install I'm just being picky.

Panel is easy to use and there always seems to be someone active in the discord to help troubleshoot (They answered all my tickets within like 5-10min) and with the current 50% off sale the price is amazing compared to other Hosting services.
Will definitely be recommending to my friends :)

12 June 2026
Unprompted review
Ghostcap logo

Reply from Ghostcap

Hello Jasmine,

We're very happy to help you through the setup process of your server!

Rated 1 out of 5 stars

i ordered Vein server for 18.99 and…

i ordered Vein server for 18.99 and never got the email and cant login to start my server

10 June 2026
Unprompted review
Ghostcap logo

Reply from Ghostcap

Hello Mark,

I'm sorry you haven't received any of our emails. We do send a handful out when you sign up. Looking through all payment gateways and game panel, I can't see any recent purchase matching your details. I'd love to get this sorted out ASAP if you could please provide some further information.

We have 24/7 support, just reach out.

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