The service is lovely. Not necessary flawless but always great in providing options and looking for best possible solutions. And great for non-Danish speaking customers. Can warmly recommend this comp... See more
Company replied
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There was a very good selection of rugs online with plenty of photos so you could clearly see a detailed view of each rug. I ordered online and was able to pick up my rug at the local Garant in less t... See more
Company replied
Tusind tak for fantastisk god service til Janus og Mikkel. Tak for hurtig levering og opsætning. Flotte gardiner og god kvalitet. Alt perfekt. ⭐️⭐️⭐️⭐️⭐️
Company replied
God og professionel service fra start til endelig levering. Levering til aftalt tid og pris.
Company replied
Company details
About Garant
Written by the company
Om Garant
Garant er landets største kæde af selvstændige gulv-, tæppe-, markise- og gardinforretninger.
Hos din lokale Garant kan du altid få råd, vejledning og masser af inspiration, uanset om du er privat- eller erhvervskunde.
Masser af muligheder
Vi har et stort sortiment inden for gulve, tæpper, gardiner og fliser, som du kan finde online eller i en af vores butikker.
På Garant.nu kan du også finde vores online-gulvmarked, hvor vi tilbyder gulve til konkurrencedygtige priser.
Hos Garant får du:
- Landsdækkende med over 60 butikker
- Book Gulvbussen for inspiration og opmåling
- Personlig rådgivning og professionel opmåling
Fokus på god kundeservice
I Garant kæden har vi altid satset på faglært personale. Når du besøger en af vores butikker, vil du derfor møde faguddannet personale, som kan guide dig hele vejen – fra idé til færdig løsning.
Har du brug for hjælp, kan du kontakte kundeservice på tlf. 70 30 60 00 alle hverdage mellem kl. 9.00 og 15.00.
Personlig rådgivning over hele landet
Written by the company
- Online og i vores landsdækkende Garant butikker
- Hver enkelt butik er ejet og drevet af en ejer, der med forankring i det lokale område, helt personligt står inde for både service og kvalitet. For dig som kunde betyder det, at du altid er tæt på den du handler med - det skaber tillid og tryghed i købet. Online på Garant.nu sidder vores kundeservice klar til at hjælpe dig trygt i mål med dit projekt. Alle vores medarbejdere er kompetente fagfolk, der yder deres bedste for, at din løsning bliver lige præcis, som du havde drømt om. Kontakt os på telefon alle hverdage (09-15), på email kundeservice@garant.nu eller chat på Garant.nu
Prismatch
Din garanti for en god handel
Hos Garant går vi meget op i, at vi har de rigtige varer til den rigtige pris.
Vi matcher altid laveste pris på et identisk produkt hos en konkurrent med fysiske butikker og webshop i Danmark.
Contact info
Blomstervej 1, 8381, Tilst, Denmark
- 7730 6000
- kundeservice@garant.nu
- www.garant.nu
Book gulv- eller gardinbussen
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery!
2 July 2026
Reply from Garant
Hi Danny,
Thank you for your review.
We are delighted to hear that you were happy with the quick delivery.
Thank you for choosing us and for taking the time to share your experience.
Best regards,
Isabella, Garant Customer Service
Reply from Garant
Hi NM
Thank you very much for your positive feedback.
We are pleased to hear that you are satisfied with the service, value, and pricing.
Kind regards
Isabella, Garant customer service
Reply from Garant
Hi D.L.
Thank you very much for your positive feedback.
We are pleased to hear that you are satisfied with the quality, as well as the process from response and guidance to installation.
Kind regards
Isabella, Garant customer service
God og professionel service fra start…
God og professionel service fra start til endelig levering.
Levering til aftalt tid og pris.
6 January 2026
Reply from Garant
Hej Lars.
Tusind tak for din positive anmeldelse!
Det glæder os at høre, at du har oplevet god og professionel service hele vejen og at både leveringstid og pris holdt som aftalt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Bedste hilsner
Lise, Garant kundeservice
Reply from Garant
Hi,
Thank you for your feedback! We're glad to hear that our communication kept you informed and on track. We look forward to working with you again!
Best regards
Christian, Garant Customer Service
Very professional and polite customer…
Very professional and polite customer service, great quality products, highly recommended
5 November 2024
Reply from Garant
Dear Klaudyna.
Thank you very much for your 5-star review and for taking the time to share your positive experience. It is very much appreciated.
Have a lovely day.
Best Regards
Lise, Garant Customer Service
Super service og god information hele…
Super service og god information hele vejen. Fantastisk montør med øje for alle detaljer.
19 August 2024
Reply from Garant
Hej Anne.
Mange tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive købsoplevelse hos Garant i Kolding.
Hvor er det bare dejligt at høre, at du er godt tilfreds med både service- og informationsniveau samt montering.
Vi håber at kunne hjælpe dig igen en anden gang.
Bedste hilsner
Lise / Garant kundeservice
god service.Alt ok
24 April 2024
Reply from Garant
Hej Conni.
Mange tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse hos Garant i Randers.
Hvor er det dejligt at høre, at du er godt tilfreds med det høje serviceniveau.
Vi håber at kunne hjælpe dig igen en anden gang.
Bedste hilsner
Lise / Garant kundeservice
Sales people were helpful and found us…
Sales people were helpful and found us a perfect carpet
30 April 2024
Reply from Garant
Dear Satish.
Thank you so much for your kind words.
I am happy to hear that you found the service 5 stars worthy!
I wish you a nice afternoon.
Best Regards,
Lise / Garant Customer Service
God service 😀
12 April 2024
Reply from Garant
Hej Birthe.
Mange tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse hos Garant i Haderslev.
Hvor er det dejligt at høre, at du er godt tilfreds med det høje serviceniveau i butikken.
Vi håber at kunne hjælpe dig igen en anden gang.
Bedste hilsner
Lise / Garant kundeservice
Super service.
11 January 2024
Reply from Garant
Hej Niels
Godt at høre! Mange tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse med os.
Med venlig hilsen
Christian - Garant.nu
Lynhurtig ekspedition !
9 January 2024
Reply from Garant
Hej,
Godt at høre! Mange tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse med os.
Med venlig hilsen
Christian - Garant.nu
God service
13 December 2023
Reply from Garant
Hej Niels
Det er vi glade for at høre! Og mange tak for de 5 stjerner :)
Mvh. Christian - Garant.nu
Misleading information by their shop led to a waste of 5 boxes which I can’t return
I went to the Østerbrøgade shop to look for some click vinyl gulv that I urgently needed in two days. Was told to go home and decide on the color and that I should order online because the office would be closed on the Friday in question. Was advised to order more because if I order more after the color might not match as it is of a different batch. We asked if we could then return any leftover unopened boxes and was assured we could as long as they are unopened. We then went home and ordered and received them. No complaints about the delivery and the quality. But as we ordered more, we were obviously left with extra boxes so we went to return them to a shop only to be told you need to return them at the shop you ordered from. I called the østerbrogade shop and it seems I need to call instead kundeservice because they need to email the shop in order to receive the items we return. But when we called kundeservice, it seems that the only way we can return the items, it is if we return the entirety of the order despite being told something completely different in the store. I of course cannot return the entirety of the order because I used them. I wish I never ordered from this company. Because they provide misleading information and then after you order they suddenly change their tune. How could I return the entirety of the order???? Was told to order more on purpose because I could always return it only to be told after, when I needed to return them, by kundeservice, that the web shop operates by different rules, rules which are absurd. And I only ordered online because the shop was going to be closed on Friday by which I needed to have the items. Think twice before
Ordering, don’t trust the information their employees provide, read all the T&Cs carefully before ordering because some employees will say whatever to make a sale and then they will guide you towards customer service who will be very apologetic but guess what, there is nothing they can do, even saying you should have read the T&Cs and you should try selling them yourself.
27 September 2023
Reply from Garant
Dear Miruna.
Thank you for taking the time to share your experience, although we're sorry to hear that we didn’t meet your expectations. Our goal is always to provide excellent service and advise our customers correctly and appropriately.
As a rule, and also in your case specifically, it is true that the right of return only applies if the entire purchase is returned as your order consists of only one type of products. This procedure and terms are the same weather you shop in one of our stores or online.
We understand how frustrating this can be and we apologize for any inconvenience.
If you’d like to discuss this further, please don’t hesitate to contact us.
Thank you again for your feedback.
Best Regards,
Lise / Garant Customer Service
Tusind tak for fantastisk god service…
Tusind tak for fantastisk god service til Janus og Mikkel.
Tak for hurtig levering og opsætning.
Flotte gardiner og god kvalitet.
Alt perfekt.
⭐️⭐️⭐️⭐️⭐️
28 September 2023
Unprompted review
Reply from Garant
Hej Dorthe.
Tusind tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse med Garant i Køge.
Vi er glade for at høre, at du er tilfreds med både levering, montering samt kvalitet.
Vi håber at kunne hjælpe dig igen en anden gang.
Bedste hilsner
Lise / Garant kundeservice
Reply from Garant
Hej Gitte.
Tusind tak for de 5 stjerner og fordi du har taget dig tid til at anmelde din positive oplevelse med Garant i Horsens.
Vi håber på at kunne hjælpe dig igen en anden gang.
Lise / Garant kundeservice
Tak for god behandling
Alt ok - venlig betjening og god service - tak til indehaver Christian og gardineksport Stig
15 July 2023
Unprompted review
Reply from Garant
Hej Jenny.
Mange tak for din positive anmeldelse af Garant Svendborg. Det sætter vi rigtig stor pris på :-)
Ha' en skøn dag.
Lise / Garant kundeservice
Reply from Garant
Hej Jesper.
Mange tak for din positive anmeldelse af Garant Sønderborg.
Det sætter vi stor pris på.
Du ønskes en dejlig sommer :-)
Nanna / Garant kundeservice
Super god service.
16 May 2023
Reply from Garant
Hej Trine.
Tak for din positive anmeldelse.
Dejligt at høre, at du er tilfreds med den service, du har fået i Garant Svendborg.
Du ønskes en god dag!
Lise / Garant kundeservice
Great customer service
The service is lovely. Not necessary flawless but always great in providing options and looking for best possible solutions. And great for non-Danish speaking customers. Can warmly recommend this company.
3 May 2023
Reply from Garant
Hi Tamara.
Thank you so much for your 5-star Trustpilot review.
We really appreciate you sharing your positive experience with shopping at Garant Østerbro.
Have a lovely afternoon.
Best Regards
Lise / Garant Customer Service
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