Been a long time player of GG with multiple wins over the years most recently winning some fantastic instant wins £1800 , £500 cash ,and a PC. The prizes are all issued or money transferred very quic... See more
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Company details
Written by the company
At Gaming Giveaways, our mission statement is to give every day people the chance to “Turn Dreams Into A Reality". The company, which started from organic roots in April 2020 has given away over £3 Million in prizes to over 10,000 people throughout the UK. Ouir commitment to ethics is well established, our motto is clear and there's a reason we're one of the fastest growing UK raffle companies. We aim to deliver smiles to peoples faces, every single day.
Gaming Giveaways - Turning Dream Into A Reality
Written by the company
- Win big for less.
- We pride ourselves on our customer service. As a business, interacting with our customers to ensure they have an enjoyable and informative experience is paramount.
Free Shipping On All Prizes
Our "Guaranteed free delivery scheme" ensures all customers receive their prize absolutely free!
Contact info
BGFG, Use Space, Paddock Street, M12 6HT, Manchester, United Kingdom
- help@gaminggiveaways.co.uk
- www.gaminggiveaways.co.uk
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Replied to 93% of negative reviews
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Shocking
Shocking customer service.
Won an instant win prize a 151 booster bundle. Which initially I thought great! The prize came severely damaged. So I contacted there customer service team who requested photos which I sent over. They then went on to arrange for a collection for which I explained I was currently at an alternate address and the collection would need to be from there. Any how the collection went to the opposite address I said. I have tried following up since and having no communication of them whatsoever.
My advice is if you play. Take the cash option. Posting a £150 booster bundle in a cat food box with no bubble wrap is unacceptable.
Bearing in mind I also won this prize 2 weeks ago is shocking. So I thought sod it I will open it up. Unfortunately all the cards are all bent inside from the damage to the box.
Never will I use this company again.
I am appalled that I am now being ignored after opening various tickets.
Reply from Gaming Giveaways
Having previously had no issues….
Having previously had no issues with the company it appears to have gone downhill.
Won a Nintendo Switch 2 bundle worth £500+ which hasn’t arrived after 8 days - contacted Facebook page and left on read multiple times.
Raised a support ticket and got a response which was a copy and paste job and no real information. Unable to give me a reason for the delay, so I asked just to take the cash alternative if that’s the case and have been ignored ever since.
Still no idea what’s going on.
This website is absolutely brilliant
This website is absolutely brilliant. I’ve won 3 times from here. 2 switch 2s and just now I won a 5060 gaming pc on an instant win. So many giveaways to choose from, low odds for a slightly higher ticket price and great chance of winning. Definitely recommend. Only slight issue I would say is it can take a while for shipping, and customer support can take a while to get back to you, but can’t really complain at all.
Was skeptical at first like many
Was skeptical at first like many
won so many times now its fantastic 100% would recomend
Worth a go
I'm always a bit sceptical with competition sites but I have won twice with these guys 👍
Nice site with varying odds. Recommended
Recently won a instant prize of £2.5k and before won many smaller prizes. Odds of winning are clear and amount one pays varies on those odds. On winning that big instant prize, I received the funds within 48 hours.
I won a cheeky £75 BUT....
I won a cheeky £75 last week, maybe just a little before.
I got the email asking for bank details etc. which I replied too... Now the downside is I have had no contact after that, and did NOT receive the money yet, about a week ago.
It says if you don't get any contact for 3 days, then message their Facebook, unfortunately I have had no reply from their Facebook either, which I messaged on Friday.
I like the prizes from this site, but if you win, getting them seems very difficult.
Legit Gaming Giveaways
I've used these guys for about a year, I was skeptical at first but I have since won a gaming PC and some smaller instant wins. Really good site.
Gone downhill.
I've previously won prizes and not had any problems. However, I won a prize a month ago and heard nothing after 10 days. I messaged asking when I'm likely to receive the prize and was told "at the end of the week at the latest". This was 3 weeks ago - I messaged daily asking what was going on and was blatantly ignored.
They finally emailed me a couple of days ago offering the monetary value of the prize instead, which I refused.
A bit of advice as a business owner myself... don't offer prizes which you can not fulfill. Don't ignore customers - without them you are nothing.
I won't be me entering any more competitions. Hopefully I receive my prize before the end of the year.
It was fun while it lasted.
Literally joined ages ago never really…
Literally joined ages ago never really had a go but today felt I’ll put a few quid in and won the Xbox sires x but took the cash honestly a good site to use and very easy to use some sites are so laggy but this one is top tier
I won an Xbox series X on my first go…
I won an Xbox series X on my first go at the raffle. It is straight forward and easy my experience was great they kept me updated on my prize it's a great website and company.
After reading other 1 star reviews I’ve…
After reading other 1 star reviews I’ve realised this is something very consistent with this company. I received pokemon cards that were fake (this can happen and I totally understand the mistake I haven’t had any issues with fake cards from these guys before). After getting into contact with the customer support it took them about two weeks to conduct their investigation and they decided that they would re-send my Pokemon cards. After two weeks I’ve received ZERO updates, I’ve been essentially ghosted by GG, I’ve sent an email and two responses on the support chat within the website. My main issue with this all is that there is ZERO communication, something I am seeing in other one star or low star reviews, I’m sure the cards need to be ordered and it taking some time but why ghost me? Why not update me and let me know? On a website essentially built on trust it’s so frustrating not getting any response. Once I’ve received my cards and everything is sorted I’m no longer going to be using GG and I will be deleting my account, as I don’t want to have to deal with a situation like this again. If the support team is too small please hire more people. I’ve tried to be as understanding as possible but I’m at my tipping point now.
Absolutely no customer support at all
Absolutely no customer support at all, raised a ticket, an email and two messages with absolutely no response from any of them, after winning £100 and a bunch of store credit that disappeared without being used after I was requested to provide bank details, as there isn’t anywhere to input these details on the app at all! Shocking customer support service honestly, I understand that it may be a small team but no response on any platform after what now has been 7 days is a joke
Edit: the lack of response over a period of two weeks was infuriating but issue has been resolved.
Won a Pokemon etb nearly two weeks ago
Won a Pokemon etb nearly two weeks ago. Still waiting on the prize and have heard nothing back from customer services, even after leaving multiple tickets. Can understand having trouble getting stock but surely you would have it before doing the raffle.
EDIT: The Prize did eventually arrive. Customer service is literally nonexistent though. Shame really.
Shocking
Won a mega evolution booster box, still not come been waiting weeks and the customer service is none existent..... I've won things off other sites since which came straight away... hopefully I receive my prize as they're still running it as a new competition since the one I won ended weeks ago
Reply from Gaming Giveaways
Can't complain at another win.
Can't complain at another win.
Great site, great competitions
This site is brilliant best one about… a
This site is brilliant best one about .I have won quite. Few things now and quick delivery of prizes too .I have won money , two Nintendo switches and PS5 pro.
Legit instant wins!
Entered someone giveaways and won instant wins even won £50 cash!
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