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Gaming Giveaways Reviews 

2,232
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 409 reviews, reviewers had a great experience with this company. Customers frequently praise the wide variety of exciting products and prizes, often securing significant instant wins. Many find the website user-friendly and easy to navigate, appreciating the straightforward entry process and transparent operations, consistently describing the company as genuine and trustworthy. However, some customers noted concerns regarding competition fairness, perceiving a lack of transparency in winning patterns. A few also felt winning was difficult, reporting no wins despite numerous entries or significant spending. Some reviewers mentioned a perceived reduction in winning odds due to increased ticket availability, suggesting a focus on profit over customer satisfaction.

What people talk about most

Competition

Reviewers mention ambiguous feedback about competition, with some customers expressing satisfaction after... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight over winning various... See more

Website

Users describe positive interactions with the website, often praising its ease of use, straightforward... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding ticket prices fair and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a long time player of GG with multiple wins over the years most recently winning some fantastic instant wins £1800 , £500 cash ,and a PC. The prizes are all issued or money transferred very quic... See more

Rated 5 out of 5 stars

I’ve bought a few tickets over the years and never won anything, but this month I have had crazy luck! Over the festive period I have won a total of 5 instant wins in the Lego draws - a total of £800... See more

Rated 5 out of 5 stars

An excellent platform offering fun and rewarding gaming giveaways. The prizes are genuinely exciting, the entry process is quick and straightforward, and everything feels fair and transparent. The sit... See more

Rated 5 out of 5 stars

Im usually really unlucky on this comp sites, but this one ive actually won pokemon booster boxes!! Im usually the one to think these are scam things, well this site definitely isnt!! Wow I actually f... See more

Company replied


Company details

  1. Gaming service Provider
  2. Gambling Service
  3. Lottery Retailer
  4. Lottery Vendor
  5. Online Lottery Ticket Vendor

Written by the company

At Gaming Giveaways, our mission statement is to give every day people the chance to “Turn Dreams Into A Reality". The company, which started from organic roots in April 2020 has given away over £3 Million in prizes to over 10,000 people throughout the UK. Ouir commitment to ethics is well established, our motto is clear and there's a reason we're one of the fastest growing UK raffle companies. We aim to deliver smiles to peoples faces, every single day.

Gaming Giveaways - Turning Dream Into A Reality

Written by the company

Win big for less.
We pride ourselves on our customer service. As a business, interacting with our customers to ensure they have an enjoyable and informative experience is paramount.

Free Shipping On All Prizes

Our "Guaranteed free delivery scheme" ensures all customers receive their prize absolutely free!

Our "Guaranteed free delivery scheme" ensures all customers receive their prize absolutely free!
As a business we always aim to ensure our customers are happy.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(2,232)

404 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Shocking

Shocking customer service.

Won an instant win prize a 151 booster bundle. Which initially I thought great! The prize came severely damaged. So I contacted there customer service team who requested photos which I sent over. They then went on to arrange for a collection for which I explained I was currently at an alternate address and the collection would need to be from there. Any how the collection went to the opposite address I said. I have tried following up since and having no communication of them whatsoever.

My advice is if you play. Take the cash option. Posting a £150 booster bundle in a cat food box with no bubble wrap is unacceptable.

Bearing in mind I also won this prize 2 weeks ago is shocking. So I thought sod it I will open it up. Unfortunately all the cards are all bent inside from the damage to the box.

Never will I use this company again.

I am appalled that I am now being ignored after opening various tickets.

17 July 2026
Unprompted review
Gaming Giveaways logo

Reply from Gaming Giveaways

Hi Alex, thank you for taking the time to leave your feedback — though we're truly sorry to read about your experience.

We completely understand your frustration and want to sincerely apologise. Receiving a damaged prize is disappointing enough, but the failed collection and lack of follow-up communication is not the standard we expect of ourselves, and we're sorry you've been left feeling ignored.

A member of our team is currently looking in to your issue.

We take all feedback seriously and will be using this experience to improve our processes. please don't hesitate to reach out to us directly if you need anything further.

Team GG!

Rated 1 out of 5 stars

Having previously had no issues….

Having previously had no issues with the company it appears to have gone downhill.

Won a Nintendo Switch 2 bundle worth £500+ which hasn’t arrived after 8 days - contacted Facebook page and left on read multiple times.

Raised a support ticket and got a response which was a copy and paste job and no real information. Unable to give me a reason for the delay, so I asked just to take the cash alternative if that’s the case and have been ignored ever since.

Still no idea what’s going on.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

This website is absolutely brilliant

This website is absolutely brilliant. I’ve won 3 times from here. 2 switch 2s and just now I won a 5060 gaming pc on an instant win. So many giveaways to choose from, low odds for a slightly higher ticket price and great chance of winning. Definitely recommend. Only slight issue I would say is it can take a while for shipping, and customer support can take a while to get back to you, but can’t really complain at all.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

I won a cheeky £75 BUT....

I won a cheeky £75 last week, maybe just a little before.
I got the email asking for bank details etc. which I replied too... Now the downside is I have had no contact after that, and did NOT receive the money yet, about a week ago.

It says if you don't get any contact for 3 days, then message their Facebook, unfortunately I have had no reply from their Facebook either, which I messaged on Friday.

I like the prizes from this site, but if you win, getting them seems very difficult.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Gone downhill.

I've previously won prizes and not had any problems. However, I won a prize a month ago and heard nothing after 10 days. I messaged asking when I'm likely to receive the prize and was told "at the end of the week at the latest". This was 3 weeks ago - I messaged daily asking what was going on and was blatantly ignored.

They finally emailed me a couple of days ago offering the monetary value of the prize instead, which I refused.

A bit of advice as a business owner myself... don't offer prizes which you can not fulfill. Don't ignore customers - without them you are nothing.

I won't be me entering any more competitions. Hopefully I receive my prize before the end of the year.

It was fun while it lasted.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Literally joined ages ago never really…

Literally joined ages ago never really had a go but today felt I’ll put a few quid in and won the Xbox sires x but took the cash honestly a good site to use and very easy to use some sites are so laggy but this one is top tier

9 July 2026
Unprompted review
Rated 1 out of 5 stars

After reading other 1 star reviews I’ve…

After reading other 1 star reviews I’ve realised this is something very consistent with this company. I received pokemon cards that were fake (this can happen and I totally understand the mistake I haven’t had any issues with fake cards from these guys before). After getting into contact with the customer support it took them about two weeks to conduct their investigation and they decided that they would re-send my Pokemon cards. After two weeks I’ve received ZERO updates, I’ve been essentially ghosted by GG, I’ve sent an email and two responses on the support chat within the website. My main issue with this all is that there is ZERO communication, something I am seeing in other one star or low star reviews, I’m sure the cards need to be ordered and it taking some time but why ghost me? Why not update me and let me know? On a website essentially built on trust it’s so frustrating not getting any response. Once I’ve received my cards and everything is sorted I’m no longer going to be using GG and I will be deleting my account, as I don’t want to have to deal with a situation like this again. If the support team is too small please hire more people. I’ve tried to be as understanding as possible but I’m at my tipping point now.

6 July 2026
Unprompted review
Rated 2 out of 5 stars

Absolutely no customer support at all

Absolutely no customer support at all, raised a ticket, an email and two messages with absolutely no response from any of them, after winning £100 and a bunch of store credit that disappeared without being used after I was requested to provide bank details, as there isn’t anywhere to input these details on the app at all! Shocking customer support service honestly, I understand that it may be a small team but no response on any platform after what now has been 7 days is a joke

Edit: the lack of response over a period of two weeks was infuriating but issue has been resolved.

4 July 2026
Unprompted review
Rated 3 out of 5 stars

Won a Pokemon etb nearly two weeks ago

Won a Pokemon etb nearly two weeks ago. Still waiting on the prize and have heard nothing back from customer services, even after leaving multiple tickets. Can understand having trouble getting stock but surely you would have it before doing the raffle.

EDIT: The Prize did eventually arrive. Customer service is literally nonexistent though. Shame really.

18 June 2026
Unprompted review
Rated 2 out of 5 stars

Shocking

Won a mega evolution booster box, still not come been waiting weeks and the customer service is none existent..... I've won things off other sites since which came straight away... hopefully I receive my prize as they're still running it as a new competition since the one I won ended weeks ago

1 June 2026
Unprompted review
Gaming Giveaways logo

Reply from Gaming Giveaways

Hey, we're really sorry to hear about your experience, this is absolutely not the standard we hold ourselves to and we sincerely apologise for the wait and the lack of communication. 🙏

Pokémon stock can unfortunately be subject to supplier delays due to the huge demand right now, but that's no excuse for leaving you without an update and we're sorry for that.

Please reach out to us directly with your account details and we will make sure this gets picked up and sorted as a priority, you've waited long enough! 😊

Team GG

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