Gusti Leder Reviews 

1,524
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definit... See more

Company replied

Rated 5 out of 5 stars

I haven't received my order yet but I must say i'm already impressed with their customer services particularly Sara. The shoe sizes can be very tricky if you are used to UK chat sizing I initially ord... See more

Company replied

Rated 2 out of 5 stars

Very disappointing finishing and packaging It is a pity to produce a leather bag that could otherwise be attractive and then spoil it with such poor finishing and packaging. The bag I received has... See more

Company replied

Rated 5 out of 5 stars

I've just move to Germany for almost 4 years and my husband introduced me Gusti Tasche products. First, he bought me 2 bags and I loved them very much. Then, I started to do shopping myself from G... See more

Company replied

Company details

  1. Bag Shop
  2. Leather Goods Supplier

Written by the company

Wir sind Gusti Leder, ein deutsches Unternehmen mit Sitz in Rostock, das sich seit über einem Jahrzehnt auf die Herstellung hochwertiger Ledertaschen, Rucksäcke, Geldbörsen und Accessoires spezialisiert hat. Als Marktführer für nachhaltige Lederwaren verbinden wir traditionelle Handwerkskunst mit modernem Design und fairem Handel. Unsere Produkte sind mehr als nur Begleiter – sie sind Ausdruck Deiner Persönlichkeit. Ob im Alltag, auf Reisen oder im Büro: Eine Tasche von Gusti Leder steht für Langlebigkeit, Qualität und Stilbewusstsein. Jedes Produkt wird aus echtem Leder gefertigt, das je nach Linie mit verschiedenen, teils nachhaltigen Gerbmethoden behandelt wird, um seine natürliche Schönheit zu bewahren. Mit der Zeit entwickelt das Leder eine individuelle Patina und erzählt Deine persönliche Geschichte. In unseren Linien Gusti Leder nature und Gusti Leder studio findest Du sowohl handgefertigte Vintage-Modelle als auch moderne Business-Designs. Mit unserer Gravur-Option kannst Du Dein Produkt personalisieren – mit Initialen, Symbolen oder einer besonderen Botschaft. So wird aus jeder Tasche ein echtes Unikat. Weil uns Nachhaltigkeit und Langlebigkeit wichtig sind, bieten wir einen Reparaturservice an. Sollte Dein Lieblingsstück mit der Zeit Gebrauchsspuren zeigen, reparieren wir es für Dich – damit es Dich noch viele Jahre begleitet. Jedes Produkt von Gusti Leder steht für verantwortungsbewussten Konsum und ehrliche Werte – für Menschen, die Qualität schätzen, Geschichten lieben und ihre Accessoires nicht einfach besitzen, sondern erleben möchten.


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

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(1,524)

1,259 reviews in the last 12 months

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Rated 5 out of 5 stars

The "Fedra" is masterfully sewn

The "Fedra" is masterfully sewn. No loose treads. I particularly love the belt buckle. The paper seems cotton based, and about 150-200GSM and fantastic for fountain pens and mixed media. It is definitely worth more than it's price! The affordability cannot be beat! Keep up the great job Gusti Leder!

26 August 2026
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Reply from Gusti Leder

Hello,

Thank you so much for taking the time to share your glowing review on Trustpilot!

We are delighted to hear how much you appreciate the craftsmanship of our "Fedra" journal, from the stitching and belt buckle detail to the quality of the paper for your fountain pens and artwork. Offering high-quality leather goods and paper at fair, affordable prices is at the heart of what we do, so your feedback truly means the world to our team.

We wish you many wonderful moments filling the pages of your new journal!

Warm regards,

Your Gusti Leather Team

Rated 2 out of 5 stars

Leather deformity: Poor Workmanship, Unfinished Edges and Terrible Packaging

Very disappointing finishing and packaging
It is a pity to produce a leather bag that could otherwise be attractive and then spoil it with such poor finishing and packaging. The bag I received has several raw, rough and visibly unfinished leather edges, particularly around the handles and attachment points. The edges look frayed rather than professionally cut, sealed or finished. This is not the kind of workmanship I would expect from a properly finished leather bag.
In addition, the bag was packed in a way that left it badly compressed, wrinkled and deformed when it arrived. A leather bag of this size and construction should be adequately filled and protected during shipping so that it retains its shape.
I understand that genuine leather naturally develops variations, wrinkles and character, and I am not complaining about that. My complaint concerns the quality of the construction and finishing. For the price paid, I expected a professionally finished product, not a bag with untreated-looking edges and a distorted shape.

29 August 2026
Unprompted review
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Reply from Gusti Leder

Dear Customer,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with the finishing and packaging of your bag did not meet your expectations.

We would like to share a bit of context regarding our production and packaging choices:

Eco-Friendly Packaging: As part of our commitment to sustainability, we deliberately avoid single-use plastics and excessive synthetic stuffing materials during transit. While this eco-conscious approach protects the environment, it can occasionally result in the leather becoming compressed during shipping. Genuine leather is naturally pliable and will regain its intended shape within a few days of regular use or by lightly filling it.

Raw Edges & Traditional Craftsmanship: Many of our products feature a raw, natural finish to highlight the authentic character of traditional leather crafting. Rather than applying thick chemical edge-sealants, we intentionally preserve the natural cut edges, which can give a more rustic look.

That being said, we want you to be completely satisfied with your purchase. If the craftsmanship on your specific item appears defective or below standard, please reach out to our support team directly at info@gusti-leder.de with a few photos. We will be more than happy to review your case and find a suitable solution for you.

Kind regards,

Your Gusti Leather Team

Rated 5 out of 5 stars

Best customer service/support

I haven't received my order yet but I must say i'm already impressed with their customer services particularly Sara. The shoe sizes can be very tricky if you are used to UK chat sizing I initially ordered the wrong shoe size and emailed them asking if they could send me the right size. Unfortunately the order had already gone through to their warehouse so they couldn't change it. However, Sara immediately cancelled the order advising me to reorder the actual size which she kindly helped me to work out. She was extremely prompt, helpful & pleasant. Thank you very Much Sara. I truly appreciate your excellent customer services & I will definitely be ordering again.💖

25 August 2026
Unprompted review
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Reply from Gusti Leder

Dear Alliett,

Thank you so much for taking the time to leave such a lovely review!

We are thrilled to hear that we were able to assist you so promptly with your shoe sizing and order cancellation. Ensuring a smooth experience and helping our customers find the right fit is always our top priority.

Our team is always here to help whenever you need assistance with product details, sizing, or future orders.

Thank you again for your kind words and support. We hope you love your new shoes once they arrive!

Warmest regards,

The Gusti Leather Team

Rated 1 out of 5 stars

What you see is not what you get

What you see is not what you get. Do not expect thick, beautiful leather like before. Something has happened to Gusti Leder and it isn't good. The products are now of TEMU quality. Stay away!

10 August 2026
Unprompted review
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Reply from Gusti Leder

Hi,

Thank you for sharing your feedback with us. We are truly sorry and disappointed to hear that your recent order did not meet your expectations.

Our commitment to genuine craftsmanship, durable materials, and high-quality leather remains unchanged, and we continue to take great pride in our products. It is extremely regrettable when an item fails to reflect the standards we aim to uphold.

Please contact our customer support team directly via email with your order number. Our team will personally investigate the issue and find a suitable solution for you.

Kind regards,

Gusti Leather Support Team

Rated 5 out of 5 stars

Outstanding Quality, Beautiful Craftsmanship & Excellent Service

It is rare for me to write reviews, but Gusti Leder truly deserves one.
​I ordered several products from Gusti Leder, including two Spencer leather belt bags, a Brigitta leather wallet, and a pair of Maison driving gloves, and every single item exceeded my expectations.
​Product Experience & Personalization
​Spencer Belt Bags: The two Spencer belt bags were beautifully engraved with our names free of charge. The engraving was perfectly executed and gave the bags a unique and personal touch. It is a wonderful service that many companies would charge extra for.
​Brigitta Leather Wallet: The Brigitta wallet I bought for my wife is absolutely beautiful. The leather quality, stitching, craftsmanship, finish, and attention to detail are outstanding. It looks and feels far more expensive than its price.
​Maison Driving Gloves: The Maison driving gloves fit perfectly. Finally, I found a pair of driving gloves that truly fit like a glove. They are extremely comfortable, beautifully made, and provide excellent grip and feel while driving.
​Packaging & Delivery
​Gift Wrapping: The gift wrapping was elegant and worth every cent. Everything was carefully packed, beautifully presented, and arrived in perfect condition.
​Shipping: Shipping was fast, the packaging was excellent, and every product was protected with great care.
​Overall Impression
​What impressed me the most was the overall experience. Beautiful products, excellent craftsmanship, outstanding value for money, thoughtful presentation, and free personalized engraving.
​This is exactly how a premium customer experience should feel.
​I highly recommend Gusti Leder to anyone looking for genuine leather products. I will definitely be ordering from them again.
​Thank you, Gusti Leder, for proving that there are still companies that truly care about quality, craftsmanship, and customer satisfaction.
​Absolutely recommended.
Dimosthenis K.

7 August 2026
Unprompted review
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Reply from Gusti Leder

Dear Dimosthenis,

Thank you so much for taking the time to share such a detailed and thoughtful review! We are deeply touched and thrilled to hear how much you enjoy your new Spencer belt bags, the Brigitta wallet for your wife, and your Maison driving gloves.

Providing premium-quality leather goods, precise craftsmanship, and a memorable unboxing experience, including our personalized engraving service, is at the heart of everything we do. Knowing that every detail exceeded your expectations truly means the world to our entire team.

We sincerely appreciate your high recommendation and look forward to welcoming you back to Gusti Leather in the future.

Warmest regards,

Gusti Leather Support Team

Rated 5 out of 5 stars

great quality

great quality! Love it.

28 July 2026
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Reply from Gusti Leder

Hello,

Thank you so much for the 5-star review!

We're thrilled to hear that you love the quality of your new leather item. Knowing that our customers are happy with their products truly makes our day!

We hope you enjoy using it for years to come.

Warm regards,

Your Gusti Leather Team

Rated 5 out of 5 stars

It’s asustainable and qualitative

It’s almost 10 years since I have the model called Becky today, transformed into an A5 ring binder. It is weathered, still valiant, and durable because it has traveled everywhere and not in good conditions. I bought a Becky model to go with it, same invoice, same quality, just like my other Gusty products.
Bravo keep it up.

10 June 2026
Unprompted review
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Reply from Gusti Leder

What an amazing test of time! Hearing that your *Becky* model transformed into an A5 ring binder has faithfully traveled with you through all kinds of conditions for nearly ten years is the absolute best feedback we could ever ask for.

every scratch and shade tells a story of your adventures. We are so happy to hear that your new Becky model is meeting those same high standards alongside the rest of your Gusti collection.

Thank you so much for your loyalty, support, and kind words. Stories like yours mean the world to our team—Thank you for giving your leather products such an adventurous life!

Rated 1 out of 5 stars

Ordered a small bag that was described…

Ordered a small bag that was described as 2 in 1, consisting of a small purse and a larger bag. But received only one. Looks like a scam.
As a follow up the the responce below I'd like to confirm the scam origin of the website because they asked me to pay for the return shipping and did not provide with the explanations why the product on the website is different from what I received. Looks like they earn money on shipments rather than selling products.

20 July 2026
Unprompted review
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Reply from Gusti Leder

Hi, We are incredibly sorry to hear about this, and we can completely understand your frustration. We want to get this sorted out for you immediately!
Could you please contact us directly via email at info@gusti-leder.de mentioning your order number ?

Our team will look into this right away and make sure you get exactly what you paid for. Thank you for your patience and understanding, and we look forward to fixing this for you!

Rated 5 out of 5 stars

Nice and perfect bags

I've just move to Germany for almost 4 years and my husband introduced me Gusti Tasche products. First, he bought me 2 bags and I loved them very much. Then, I started to do shopping myself from Gusti online shop. Frankly speaking, I did compare price and design with other leder products, then I found that the products from Gusti are cheaper and look nicer in its way (real leather products)

Also, there are many details and certificates about the leather from Gusti website which make me sure that I can get real leather from this brand.

10 July 2026
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Reply from Gusti Leder

Thank you so much for sharing your journey with us and for being such a loyal part of the Gusti family over the past four years! We are absolutely thrilled to hear that your husband introduced you to our bags and that you have been enjoying them ever since.

We take great pride in offering high-quality, authentic leather products that are both beautiful and affordable, so it means the world to us that you noticed the care we put into our designs, pricing, and transparency. Providing clear information and certifications about our leather is very important to us, and we are so glad it gives you peace of mind when shopping.

Thank you for your wonderful support, and we hope your Gusti bags continue to accompany you on many more adventures in Germany!

Rated 5 out of 5 stars

Must buy if you like quality and style

The products and quality is absolutely outstanding!!!
I have ordered a backpack i side has so many useful pockets and loved the personal engraving!
I also have purchased a belt and trainers and am so pleasantly surprised!
This is fantastic, the leather is very high quality and the execution is outstanding. The trainers are in modern beautiful mint green colour!
Thank you dear Team!

9 July 2026
Unprompted review
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Reply from Gusti Leder

Thank you so much for this wonderful feedback. We are absolutely thrilled to hear how much you love your new leather products.

Our team puts a lot of love and care into crafting high-quality leather goods, so knowing that the pockets, execution, and personal engraving hit the mark for you means the world to us.

Thank you for your incredible support, and we hope you enjoy using your new items for a very long time to come.

Rated 1 out of 5 stars

Handel with caution

My advice to anyone considering purchasing from this brand:

1. Inspect the product extremely carefully before leaving the store.
2. If you have even the slightest doubts about the workmanship or finishing quality, do not buy it. No craftsman I know would be proud of such work.
3. If problems arise afterward, be prepared for the possibility that your concerns will be dismissed as “normal characteristics” of handmade leather rather than treated as legitimate quality issues.

I chose this brand because of its strong messaging around sustainability and craftsmanship. However, sustainability should also mean durability, consistency, and standing behind the quality of a product once it has been sold. Unfortunately, my experience did not reflect those values.

Although customer service remained polite throughout the process, I ultimately felt that obvious workmanship concerns were minimized rather than genuinely addressed. Based on my experience, I would not purchase from this brand again.

13 May 2026
Unprompted review
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Reply from Gusti Leder

Hi Faye,

Thank you for sharing your experience. We are sorry to hear that the craftsmanship of your bag did not meet your expectations.

While our products are handmade and designed to highlight the authentic feel of the leather, we understand your disappointment regarding the consistency of the finish. We aim to balance artisanal production with high quality, and it is clear that in this instance, we did not meet the standard you were looking for.

We appreciate your feedback regarding our communication, as it helps us review how we address our customers' concerns.

Best regards,
The Gusti Leather Team

Rated 5 out of 5 stars

Mailo shoes from Gusti Leder

I ordered Mailo shoes from Gusti Leder. The delivery was fast, while the product’s quality was proved by the immediate feeling of comfort when wearing these shoes for the first time.

24 April 2026
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Reply from Gusti Leder

Hi there,

Thank you so much for the glowing review! We are delighted to hear that your new 'Mailo' shoes felt comfortable from the very first moment, that is exactly what we strive for when selecting our materials and designs.

It's wonderful to know that both the delivery speed and the quality met your expectations. We hope these shoes accompany you on many great walks ahead!

Best regards,
The Gusti Leder Team

Rated 5 out of 5 stars

Ruben bag from Gusti Leder

I ordered a Ruben bag from Gusti Leder, the product quality is excellent, the delivery was quick, the packing was thoughtful with care for the customer.

15 April 2026
Unprompted review
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Reply from Gusti Leder

Hi there,

Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the quality of your 'Ruben' bag.

We take great pride in our packaging process because we want the unboxing experience to feel as special as the product itself, so it’s lovely to hear that this was noticed. Thank you for choosing Gusti Leder and for sharing your positive experience with the community!

Wishing you many great adventures with your new bag,

The Gusti Leder Team

Rated 5 out of 5 stars

The quality of the bag

The quality of the bag, I really love it. And the delivery was fast too.

14 April 2026
Unprompted review
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Reply from Gusti Leder

Thank you very much for the great feedback! We are very pleased that you love the quality of the bag and that everything went quickly with the delivery.

Enjoy your new favorite piece!

Your Gusti Leather Team

Rated 3 out of 5 stars

Beautiful item but impossible to use

The item came fast to Sweden and it was high quality and beautiful.
Sadly I believe that the item was never actually tested with pets, because it was impossible to use and it collapses when the pet is in it. I’m talking about a 3 kg dog. I had to send it back.

23 February 2026
Unprompted review
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Reply from Gusti Leder

Vielen Dank für dein Feedback! Es freut uns riesig, dass die Lieferung so fix ging und dir das Design und die Qualität gefallen haben.

Dass der Artikel für dein Haustier nicht so funktioniert hat wie erhofft, tut uns echt leid. Deine Anmerkungen sind uns total wichtig – sie helfen uns dabei, unsere Produkte in Zukunft noch besser zu machen.

— Dein Gusti Leder Team

Rated 5 out of 5 stars

very good qulaity

very good qulaity, good service and good prices.

27 February 2026
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Reply from Gusti Leder

Vielen lieben Dank für dein Feedback!

Wir freuen uns riesig, dass du mit der Qualität, dem Service und unseren Preisen so zufrieden bist. Dass du happy bist, ist für uns echt das Wichtigste!

Wir hoffen, dass du noch ganz viel Freude an deinen Sachen von Gusti Leder hast, und freuen uns schon darauf, dich bald mal wieder bei uns im Shop zu sehen.

Ganz herzliche Grüße, dein Gusti Leder Team 😊

Rated 4 out of 5 stars

Love the s size

Love the s size, and finish- but I fear one part of the leather in front is going to be damaged soon....
It already has some pucker/ feel to the touch.

26 February 2026
Unprompted review
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Reply from Gusti Leder

Vielen Dank für deine lieben Worte zur Größe und Verarbeitung – es freut uns riesig, dass dir diese Punkte an deiner Tasche so gut gefallen!

Dass du dir wegen des Leders auf der Vorderseite Sorgen machst, tut uns leid. Leder ist ein Naturprodukt und hat manchmal kleine Falten oder unterschiedliche Strukturen, was ja oft gerade den besonderen Charakter ausmacht. Aber natürlich sollst du nicht das Gefühl haben, dass da bald etwas kaputtgeht.

Wir schauen uns das super gerne mal genauer an. Melde dich doch bitte kurz bei unserem Kundenservice und schick uns ein Foto von der Stelle mit. Dann können wir uns ein besseres Bild machen und gemeinsam eine Lösung finden.

Nochmal danke für dein ehrliches Feedback – das hilft uns echt dabei, immer besser zu werden.

Viele Grüße, dein Gusti Leder Team

Rated 5 out of 5 stars

Bennett bag accessory

UK stockist extremely helpful in referring me to your German stockist to purchase my Bennett bag accessory. The item was in stock and very quickly dispatched. Very happy with both the cost of the item and shipping cost.

21 January 2026
Unprompted review
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Reply from Gusti Leder

At Gusti, we firmly believe that the soul of our products lies in the quality of the leather and its genuine authenticity. Each piece is the result of meticulous craftsmanship, where we combine traditional values ​​with modern fashion trends. Thank you so much for taking out a moment to appreciate our hard-work and authenticity , response like your act a thrill and enthusiasm and encourage us to put more love and passion towards our works. We're thrilled that the collaboration with our team went so smoothly and that your Bennett accessory arrived so quickly. We're also glad you're happy with the price and shipping. Gusti always aim to deliver a great experience to our valuable customers and we hope to serve you again with our products in the future. (we're here at :info@gusti-leder.de)
Love & Care,
Gusti Leder & Team

Rated 5 out of 5 stars

Great quality and looks

It's a great bag, spacious enough for all your daily needs. The quality of the leather is good as always. Has become my go to winter bag.

11 December 2025
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Reply from Gusti Leder

Vielen Dank für Ihre hervorragende 5-Sterne-Bewertung! ⭐⭐⭐⭐⭐

Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, Ihre positive Erfahrung mit uns zu teilen. Ihr Feedback bedeutet unserem Team sehr viel und motiviert uns, Ihnen weiterhin den bestmöglichen Service zu bieten. Sollten Sie in Zukunft Fragen haben oder benötigen wir Ihnen in Zukunft gerne behilflich sein – zögern Sie nicht, uns zu kontaktieren. Wir helfen Ihnen jederzeit gerne weiter. Nochmals vielen Dank für Ihr Vertrauen und Ihre Unterstützung. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!

Herzliche Grüße, Ihr Gusti Leder & Team

Rated 2 out of 5 stars

Design good, quality poor

The design is like in the photos, but the quality of the leather is quite poor. It is thin and therefore the shape of the whole piece easily goes ‘off’, and the straps and how the straps are fixed just looks cheap.
I had unwrapped the bag and the buckles before I realized the poor quality, so I unfortunaltely have to keep it.

29 January 2026
Unprompted review
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Reply from Gusti Leder

Vielen Dank für Ihr Feedback.

Es tut uns leid, von Ihren Erfahrungen zu hören, und wir schätzen Ihr Feedback sehr. Wir bedauern zutiefst, dass Ihnen dadurch Unannehmlichkeiten und Enttäuschung entstanden sind. Wir wissen Ihr Feedback als wertvollen Beitrag zur weiteren Optimierung unseres Services sehr zu schätzen. Um die Bearbeitung zu beschleunigen, bitten wir Sie, uns baldmöglichst ein Foto des Artikels an info@gusti-leder.de zu senden, damit wir Ihnen bestmöglich helfen können. Nochmals vielen Dank für Ihr Vertrauen und Ihre Unterstützung. Wir freuen uns darauf, Sie bald wieder bedienen zu dürfen!

Mit freundlichen Grüßen, Ihr Gusti Leder Team

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