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Flight Club Reviews 

8,742
•
TrustScore 4 out of 5

3.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Evaluating 3,484 reviews, reviewers had a great experience with this company. Customers frequently praise product authenticity and quality verification, ensuring they receive exactly what was ordered. Many people appreciate the smooth and easy ordering process, often highlighting helpful updates and notifications. Reviewers consistently find hard-to-get sneakers and often become repeat customers due to positive experiences. However, some customers noted concerns regarding delivery speed and processing times, with orders occasionally taking longer than expected. Some people also felt that certain delivery services were unprofessional, leading to lost packages. Additionally, some reviewers reported receiving products that felt inauthentic or arrived damaged, and noted a lack of communication on specific order problems.

What people talk about most

Product

People report ambiguous experiences with product quality and authenticity. Many customers are pleased with... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping, timely arrivals,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as unreceived items,... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing satisfaction with the... See more

Service

Customers consistently note positive experiences with service, often highlighting great service, nice... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

Came quickly and they are officially unlike some other company like Stock X they sent me a fake pair of sneakers.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 4 out of 5 stars

Its my first time buying shoes from flight club and am really excited to get my shoess buying shoes from here now on

Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.

Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

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3.9

All reviews

(8,742)

3,346 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shoes and service!

Easily able to find the specific shoes I was looking for, compare prices, and make a selection. The confirmation email said the shoes would ship to them first from the seller for verification of authenticity, so it took a little longer than direct shipping, but understandable and totally reasonable. Shoes were in the condition expected. Overall I am very happy and would buy again :)

17 July 2026
Rated 1 out of 5 stars

Dishonest and Scummy

its safe to say that everything that went wrong, well, went wrong. i got a pair of limited jordan 4s for about 200, and i have wanetd these shoes for a long time. i am a size 10.5, which i ordered, but they gave me a size 3. to top it off, the shoes were discolored and stained with some weird black substance. i contacted them, which took FOREVER to get a hold of someone, and they just played dumb and said i was liable when all i did was open the box. when i said that ideology was stupid, they replied by saying they would rather go back in time and put a condom on my father than give me a refund. nuff said. horrible experience never coming back

13 April 2026
Unprompted review
Rated 1 out of 5 stars

The store did not put me apartment unit…

The store did not put me apartment unit in my package. My package gets here to GA “ONLY” for UPS to return my package back to the store . I’m pissted 🤬 I can not reach FLIGHT CLUB by phone I had to email them instead. When someone reached out via emai,
In continuance….. Once I communicated my issue with “Noel” . Noel then emailed that the delivery issue was attributed to an incorrect address provided on my part.
However, upon reviewing my order details on my account my address was correct and saved upon completion of my order. My address was also confirmed with UPS. UPS stated that it appeared there may have been some kind of discrepancy with Flight Club. Again….My records indicate that the complete and correct shipping address, including apartment information, was accurately submitted at the time of purchase. A UPS representative further informed me that the omission of my apartment number originated from Flight Club during the shipping process. So why am I getting blamed for their error?!
This situation is an inconvenience especially given the upcoming school year commencing on August 3, 2026, for which these item were intended. Furthermore, the store was a primary retailer for these specific Airmax shoes, apart from secondary market platforms like Goat and Stock X, making their timely receipt crucial.
This was my first time shopping online with this retailer. Such a bad experience and I’m overly upset about this matter.

22 July 2026
Rated 5 out of 5 stars

Flight club is definitely going to take care of you😉☺️

Flight club definitely doesn't deal with anything but authentic merchandise...they have everything you can possibly imagine when it comes to sneakers whether it is new or old school shoes you're looking for...plus fast shipping so flight club is definitely highly recommended...this definitely won't be my last time shopping with you guys☺️

16 July 2026

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