I’ve genuinely enjoyed using the platform, but I’m becoming concerned about the length of time it’s taking to receive my payout. It has now been 12 days since I requested it, and I still haven... See more
Company replied
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Review summary
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Reviews shaping this summary
I've never had an issue before with cash out and actually received my first payment no problem now it has been over a week and I have emailed more then 4 times with no response! I want to continue usi... See more
Company replied
I’ve enjoyed my experience using this website so far apart from little glitches here and there , I’m just frustrated with the payout issue it’s been over a week and I haven’t received anything since m... See more
Company replied
Company details
Written by the company
FeetFinder is free for all users and makes buying and selling custom foot content easy, simple and safe. Buyers can send Sellers custom offers or purchase pre-made content instantly. FeetFinder is PCI compliant and is extremely secure to keep all users information safe. With tens of thousands of verified Buyers and Sellers already using the website, FeetFinder is the easiest and safest place for anyone who wants to buy or sell foot content
Contact info
United States
- hello@feetfinder.com
- www.feetfinder.com
3.0
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
This app is a straight dumpster fire
This app is a straight dumpster fire. Support is non existent. No warnings or anything about the site being down or undergoing maintenance. Missing money , not to mention the fraud galore. Stick with other apps. The worst I’ve ever been on. They’ll never get another dime from me or the good sellers.
4 September 2026
Unprompted review
Account locked out
Never had any issues till I got an age verification process requiring I.D. Sent it Tuesday (1/9) Stated it can take 48-72 hours, now 5 days on, emailed customer care 3 days ago and still no reply leaving me locked out of my account.
Please resolve this ASAP.
1 September 2026
Unprompted review
I just started on feetfinder and it’s…
I just started on feetfinder and it’s keeps telling me to complete my KYC and i try to and then it says it’s having issues to contact support. i don’t know what i need to do and i've already paid the yearly subscription.
5 September 2026
Unprompted review
Account hacked, no reply from FeetFinder support
On 3 September I received an email from FeetFinder saying the email address on my
account had been changed. I did not make that request and I did not authorise it.
Since then my password no longer works and I have been completely locked out and been told my account is no longer visible.
I emailed support immediately. It has now been over 24 hours and I have had no
response at all. In that time a stranger has had access to my account, my private
content, my buyer messages and my earnings balance.
FeetFinder does not offer two factor authentication, and account emails can only be changed by your own support team. That means this change was processed by someone at FeetFinder, on a request that did not come from me.
Please:
1. Freeze the account and suspend all payouts immediately
2. Block content downloads from the account
3. Restore my registered email address
4. Tell me the date and IP address of the email change request
Please respond urgently.
3 September 2026
Unprompted review
Locked out of my account
I received an email yesterday from FF stating my email address has been changed (i did not make this request) subsequently i have been locked out of my account and i’ve had no response to my numerous emails to customer service. Someone is in my account with my private intimate pictures and i am STRESSED and also angry that FF would let this happen!!
3 September 2026
Unprompted review
im crying every day
I’m honestly at the point where I cry almost every day because of this situation. I desperately need the money I earned, and the lack of communication from FeetFinder is making this incredibly stressful.
I have sent multiple emails and I’m not receiving any response or even a simple update. I understand that payments may take time, but after waiting this long, I just need some kind of communication or a sign of life from your team to know that someone is actually looking into my case.
This situation is affecting me emotionally and I’m even having trouble sleeping because I genuinely need this money.
Please, FeetFinder, just send me an email and tell me what is happening with my withdrawal. Even if you cannot solve it immediately, knowing that someone is handling the situation would give me some peace of mind.
If you respond, resolve the issue, and send the money I’m owed, I will gladly update my reviews and give 5 stars because I genuinely want to be able to say that FeetFinder ultimately did the right thing.
Please, I’m asking you sincerely: contact me and give me an answer. I just need to know that you haven’t forgotten about me.
3 September 2026
Unprompted review
Reply from FeetFinder
Hi Luz,
Thank you for taking the time to share this with us. We’re truly sorry to hear how stressful and upsetting this situation has been for you, especially when you’re relying on your payout and have been waiting for an update.
Our team has already responded to your email, and we did reach out to you on August 18, August 26, and most recently, September 4 regarding your case. Unfortunately, each of our emails encountered an “Address not found” delivery error, indicating that the email address could not be found or was unable to receive our messages. This prevented our responses from reaching you, which may have understandably made it feel as though you weren’t receiving any communication from us.
We understand how important it is to receive clear communication, particularly when a payout is involved, and we’re sorry that our attempts to contact you were not successfully delivered. Since your account and payout involve private information, we’re unable to discuss the specific details publicly, but we remain committed to assisting you directly.
Please check that the email address associated with your account is correct and able to receive messages from our team. Once we’re able to establish a working email connection, we’ll be happy to continue assisting you with your case.
Thank you for your patience and for giving us the opportunity to address this with you.
Best,
FeetFinder Support Team
My account for some reason got age…
My account for some reason got age verification and showed my Driving license and Passport and taken them more than 3 days and still nothing been sorted
1 September 2026
Unprompted review
Reply from FeetFinder
Hi Jay,
Thank you for taking the time to share your experience with us.
Our team has already responded to your email and is actively working to assist you with your verification. We did reach out to you on September 3 regarding your account verification; however, our recent email to you could not be delivered because your email inbox is currently full and is not accepting new messages.
Please clear some space in your inbox and let us know once your email is able to receive new messages. Once confirmed, we’ll be happy to resend our message and continue assisting you.
Thank you again for bringing this to our attention and for giving us the opportunity to assist.
Best,
FeetFinder Support Team
Clear communication
Understood all my needs and fears and proceeded with care! That's truly appreciated.
1 September 2026
Unprompted review
Reply from FeetFinder
Hi Nal,
Thank you so much for your kind words!
We’re truly glad to hear that you felt heard, understood, and supported throughout your experience. Clear communication and thoughtful care are very important to us, and we genuinely appreciate you taking the time to share your feedback.
Best,
FeetFinder Support Team
Awful
Awful, absolutely awful. I started directing my 16,000 followers to this platform. Luckily I stopped them before they spent too much money. They keep rejecting my payout information. It’s been almost a month. They keep saying they can’t see all the numbers, but I’ve sent it to them three different ways. They refuse to pay me, and refused to answer. I’ve sent them several emails. They are horrible and very unprofessional. Do not recommend!
12 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you for taking the time to share your experience with us.
At the moment, we’re unable to locate your account based on the information available here.
To ensure we can assist you properly, please reach out to us directly at hello@feetfinder.com and use “Trustpilot Review” in the subject line so our team can look into this for you.
We understand how important it is to have your payout concerns addressed, and we’d appreciate the opportunity to review what happened and provide the appropriate assistance. Thank you again for bringing this to our attention.
Best,
FeetFinder Support Team
Awful experience
Awful experience. One morning I was suddenly logged out, I tried logging back in and it asked for ID verification, so i uploaded a picture of my ID and a selfie with my ID like it asked for and it kept saying “user not found”. I can no longer access my account. I contacted support multiple times and never got a reply so the $90 i earned is just gone.
28 August 2026
Unprompted review
Reply from FeetFinder
Hi Hannah,
Thank you for taking the time to share your experience with us.
Our team is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and want to make sure your case receives the attention it deserves.
Because account access, verification, and earnings involve private account information, we’re unable to discuss the specifics publicly. We appreciate your patience while our team works with you directly to look into the situation and determine the appropriate next steps.
Thank you again for bringing this to our attention and for giving us the opportunity to assist. We hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
Signed up one week ago - still waiting
Signed up one week ago, submitted the necessary documents, paid for the membership and the account has been stuck in review since. Emailed the support team with no response.
Understand there may be a high volume but if we’re paying for a subscription and losing time waiting for the account to be reviewed, is that time reimbursed? How long does it take to review? This isn’t a great start.
24 August 2026
Unprompted review
Reply from FeetFinder
Hi Honey,
Thank you for sharing your experience with us. We’re sorry this has made your first experience with FeetFinder less than ideal.
Our team has already responded to your email and is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and want to make sure your case receives the attention it needs.
Thank you again for giving FeetFinder a try and for taking the time to share your feedback. We hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
Client support
In needing assistance with an account update, the support team provided excellent service. They provided prompt response, follow-up, which lead to a resolution. I feel more confident about my decision to join this platform knowing I have the support I need to be successful in this marketplace.
11 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you so much for sharing your experience with us! We’re delighted to hear that our Support Team was able to provide prompt assistance, follow up with you, and help resolve your account update.
It’s wonderful to know that having our team available has given you greater confidence in being part of the FeetFinder community. We truly appreciate your trust and are always here to support you along the way.
Best,
FeetFinder Support Team
I haven't received my pay
The site is great. Having lots of fun on it, but the problem is getting my payout. It took almost two weeks to get my first payout which day set just had to do with me being a new person? Now, it's been almost two weeks again tomorrow, and I still haven't received my second payout, and I have three paths all together that I put in. This is getting outrageous. Did it take this long to get money from them? They take their money out once the person pays me. And every month when my subscription is due. Username is sugarstepps31
30 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
We’re glad to hear you’re enjoying the site, and we’re sorry for the frustration you’ve experienced with your payouts.
Our team has already responded to your email and is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Best,
FeetFinder Support Team
I still haven't received my payout
I still haven't received my payout! It's been a week now and I already emailed them 3x now but still no reply from anybody. I have linked my masspay account but still no updates! Feetfinder if you see this please assist me on this! Will never ever recommend this :( You should be accountable!
29 August 2026
Unprompted review
Reply from FeetFinder
Hi Catherine,
We’re sorry to hear about your experience and understand how frustrating it must be to be waiting for your payout, especially after reaching out multiple times. We appreciate you bringing this to our attention.
At the moment, we’re unable to locate your account based on the information available here.
To ensure we can assist you properly, please reach out to us directly at hello@feetfinder.com and use “Trustpilot Review” in the subject line so our team can look into this for you. We’d really like the opportunity to help and make things right.
Thank you for your patience, and we hope to get this resolved for you as quickly as possible.
Best,
FeetFinder Support Team
Easy to work and response from help…
Easy to work and response from help team was quick and resolved all issues
28 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you so much for taking the time to share your experience with us! We’re glad to hear that you found FeetFinder easy to use and that our Support Team was able to respond quickly and resolve your concerns.
We truly appreciate your kind feedback and are always happy to help whenever you need us.
Best,
FeetFinder Support Team
I’ve been waiting for my payout for…
I’ve been waiting for my payout for almost a month now and I’m not sure why it’s taking so long.
3 August 2026
Unprompted review
Reply from FeetFinder
Hi Kendall,
Thank you for sharing your experience with us. We understand how frustrating and concerning it can be to wait for a payout for an extended period without knowing what may be causing the delay.
At the moment, we’re unable to locate your account based on the information available here.
To ensure we can assist you properly, please reach out to us directly at hello@feetfinder.com and use “Trustpilot Review” in the subject line so our team can look into this for you.
We appreciate your patience and the opportunity to review your concerns and help get you the information you need.
Best,
FeetFinder Support Team
Very good technical support
Very good technical support, which quickly helped me solve the issue with verification 🩵
Thank you very much!!
26 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you so much for your kind feedback! We're delighted to hear that our technical support team was able to assist you quickly and help resolve your verification issue.
We truly appreciate you taking the time to share your experience. We're always here to help whenever you need us!
Best,
FeetFinder Support Team
Customer Support Team
The Customer Support Team are friendly, understanding and responds very quickly. I emailed the support team and they resolved my issue so fast.
26 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you so much for your kind review! We're delighted to hear that you found our Customer Support Team friendly, understanding, and quick to assist. It means a lot to know that we were able to resolve your issue promptly.
We truly appreciate you taking the time to share your experience, and we're always here if you need any further assistance.
Best,
FeetFinder Support Team
Horrible Slow payout and weak support
I requested payout on 10 August and I emailed them on 18 cause I haven’t got my funds and they replied it’s on pending review and days after I emailed them again-No response,second time-no response, third time- no response now it’s already 26 August! It’s not like this is my first payout! My first payout took more than 18 days.! Idk why their payout service is very slow and very weak! It says payouts after 3-5 business days? But hell no 8-16 days🙏🏻
Please release my funds asap
Fyi: my username is Asianbxbe
Update: I got my funds thanks🙏🏻
26 August 2026
Unprompted review
Reply from FeetFinder
HI there,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration and concern caused by the delay in receiving your payout.
We take your concerns seriously, including your feedback about the response time and the uncertainty surrounding your payout. Our team is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Thank you for your patience while we work to provide further assistance and clarity regarding your concerns.
Best,
FeetFinder Support Team
Shocking service
Shocking - been waiting on two payouts for over two weeks. Emailed numerous times but no one responds. Worried to add another withdrawl into the mix
25 August 2026
Unprompted review
Reply from FeetFinder
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear about the frustration and concern caused by the delay with your two payout requests.
Our team has already responded to your email and is actively working on addressing your questions and concerns. We genuinely appreciate the opportunity to assist and hope we can help turn this experience around for you.
Thank you for your patience while we work with you toward a resolution.
Best,
FeetFinder Support Team
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