Dobies Reviews 

41,154
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,047 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of robust and healthy plants, noting that items arrive well-packaged, carefully protected, and in wonderful condition. People also appreciate the fantastic special offers and affordable prices, making it very easy to purchase lovely garden products through the clear and helpful website. However, some people mentioned issues with courier services leaving parcels carelessly, delivering them upside down, or failing to handle boxes properly. Some reviewers were not happy with delayed dispatches exceeding quoted timescales and occasionally receiving weak or damaged plants during hot weather.

What people talk about most

Product

Consumers find product experiences to be mixed regarding quality and delivery conditions. Many reviewers... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting a distinct split in customer opinions.... See more

Quality

Reviewers share mixed feedback regarding quality, as experiences vary significantly among consumers. Many... See more

Order

Users describe ambiguous interactions with order, reflecting a distinct split in customer satisfaction. Many... See more

Service

Customers had positive experiences with service, highlighting quick delivery and fair prices. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time using this online shop. Sale prices for seeds were good. Delivery wasn’t too bad and when there were items missing ( in my case 3 packets of seeds) customer services were helpful and had... See more

Rated 4 out of 5 stars

The bulbs were received in good condition and I am happy. Having given instructions to use a safe place, IN POST dump the parcels anywhere, on one occasion they left the parcel blowing down the driv... See more

Rated 4 out of 5 stars

Plants arrived promptly delivered and wonderfully packed, just a few flower heads were snapped off but they will grow again. I will be buying from Dobies again as i am overall really pleased with the... See more

Rated 4 out of 5 stars

The goods, as advertised, are to my complete satisfaction. However, the notification for delivery arrived 3 days after the goods were supposedly despatched. Your delivery company's notification system... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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3.8

All reviews

(41,154)

2,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good quality plants

Good quality plants arrived relatively quickly and in good condition. Lost a star simply because the courier messaged to say ‘oops there has been a delay’ and the tracking certainly suggests the package should have been picked up the day before. That doesn’t detract from the quality of the product, though the plants did need watered immediately they were delivered.

31 August 2026
Rated 4 out of 5 stars

Various plant & vegetables seeds

The seeds were delivered on time, I like the fact that each packet comes with planting instructions

I hope that I can get a good yield from the seeds that I have ordered

Thank you Dobies!

31 August 2026
Rated 3 out of 5 stars

A glitch with the ordering system

My card payment was accepted and the website informed me that my order had been approved, but I didn’t receive the confirmatory email until a couple of days later. I was still getting emails saying there were items in my basket after the order had been delivered. The response to my enquiry didn’t explain what had gone wrong.

1 September 2026
Rated 3 out of 5 stars

Slow delivery considering the postage…

Slow delivery considering the postage costs isn't cheap. Box was damaged on arrival. It wasn't plants I ordered so thankfully the items weren't damaged. But has made me think again about ordering plants from this company.

24 August 2026
Rated 5 out of 5 stars

A quick review

A quick review - Excellent company to buy from - always has been. Seeds delivered within days from the order. If they could make my garden bigger I could order more seeds.
Their seeds are supplied in reasonable size / quantities so there is minimal waste. Packets have full information printed in a readable font size on a plain white paper. Easy to read even with worn out eyesight. Yes, 5*

21 August 2026

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