DesignMyNight Reviews 

9,907
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,660 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being welcoming, friendly, and helpful, contributing to a positive atmosphere. Many people describe the overall experience as incredible, well-organized, and full of great energy, often highlighting enjoyable events and good value. The booking process is generally found to be straightforward and easy to navigate for many. However, some customers also noted issues with event organization and service delivery, including misleading descriptions or unhelpful platform support. A few other people also felt that the booking process could be improved, citing short timers, confusing time slots, or login difficulties. Additionally, some reviewers mentioned challenges with venue signage, making it difficult to locate entrances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising their helpfulness,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use, quick, and... See more

Service

Reviewers mention ambiguous feedback about service, with many praising excellent customer service,... See more

Booking process

Users describe ambiguous interactions with the booking process; many found it straightforward, easy, and... See more

Location

Reviewers highlight ambiguous aspects of location, with some praising venues for being intimate, having great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always welcoming local with great staff. Claire ran a lovely little Star Wars quiz evening which went down well with all age groups. Only issue was that we were too late to get food as a bus... See more

Company replied

Rated 4 out of 5 stars

We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more

Company replied

Rated 4 out of 5 stars

Magnificent place! Friendly staff and pretty easy booking. Only the breakfast event in a weekend in May was very crowded. At the entrance and above at the bar. Perhaps a different approach / arrangeme... See more

Company replied

Rated 5 out of 5 stars

First visit Went to see a Romanian who does stand up in English (Radu not Victor). Scan the code at the cosy bar, pre-show drink since you're at the bar, take another bottle when seating area opens be... See more

Company replied


Company details

  1. Media Company
  2. Blogger
  3. News Cooperation

About DesignMyNight

Written by the company

DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.



DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.

For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(9,907)

1,601 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cake making

Cake making was soo much fun. Our instructor was brilliant - very personable. Gave great hints and tips and didn’t laugh when ours looked wonky. Myself and my 8 year old son had a fantastic time

2 April 2026
Rated 5 out of 5 stars

It was a fantastic day we laughed and…

It was a fantastic day we laughed and enjoyed the whole experience

4 June 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Mandy, thank you so much for your wonderful review! We're delighted to hear you had such a fantastic day. We look forward to to what you get up to next on DesignMyNight.

Rated 1 out of 5 stars

One of the worst websites for ticket sales

One of the worst websites for ticketing. I was trying to book the semifinal screening ticket at a nearby pub and the website just couldn't handle all the traffic of a simple pub screening!!

13 July 2026
Unprompted review
DesignMyNight logo

Reply from DesignMyNight

Hi, thank you for taking the time to share your review.

We’re sorry to hear about your experience trying to book your ticket and apologise for the frustration caused by the website issues during a high-demand period.

We’ll be forwarding your feedback to our relevant team so they can review what happened and look at ways we can improve the experience for future bookings.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Vince Dunn Orchestra

I attended an Event
At the Bedford Pub in Balham on Sunday 12th July.l saw the Vince Dunn Orchestra.The show was fantastic. The music was soul funk/jazz. Selection of songs chosen gave a well balanced programme and we experienced a great performance of talented musicians and singers.
The venue was great. The food was lovely and the staff were welcoming all in all and very enjoyable Sunday afternoon.

12 July 2026
Unprompted review
DesignMyNight logo

Reply from DesignMyNight

Hi Colleen, thank you for sharing your lovely feedback.

We’re delighted to hear that you had such a great time at the event! We can’t wait to see what you book next on DesignMyNight.

Rated 1 out of 5 stars

High comission

High comission
I don't want to use this app anymore

10 July 2025
DesignMyNight logo

Reply from DesignMyNight

Hi Ivanna, thank you for taking the time to leave your review.

We’re sorry to hear that you’ve had a disappointing experience. We’d really appreciate the opportunity to understand more about what happened and look into this for you. If you could share some more details about the issue you experienced, our team would be happy to review it and help where we can at support@designmynight.com

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

It was easy to book entrance to the Sky…

It was easy to book entrance to the Sky Garden , Nice place to have a breakfast 🪷

27 November 2025
DesignMyNight logo

Reply from DesignMyNight

Hi Liuba, thank you for your review.

We’re delighted to hear that you found the booking process on our site easy and straightforward.

Rated 5 out of 5 stars

Excellent sushi class with Anna

Excellent sushi making session at Yo Sushi Newcastle with Anna, really enjoyed ourselves and learnt something new.

1 April 2026
DesignMyNight logo

Reply from DesignMyNight

Hi there, thank you for your wonderful review! We're delighted to hear you had such an enjoyable sushi-making experience and learned something new.

We appreciate you choosing our platform and hope to help you book many more fantastic experiences in the future on DesignMyNight.

Rated 5 out of 5 stars

Great atmosphere

Great atmosphere. Staff also very helpful and cheerful.
Certainly a great venue to watch a sporting event and listen to music.

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Tony, thank you for your great review!

We're so pleased to hear you had such a positive experience and enjoyed the atmosphere.

We appreciate you choosing our platform to book your tickets and hope to help you discover and book many more great experiences in the future!

Rated 5 out of 5 stars

Nice helping us

changed what we needed changing. happy with the service

3 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Kassie, thank you for your review!

We're delighted to hear that you found the booking process quick and easy. We appreciate your feedback and look forward to helping you book your next experience on DesignMyNight.

Rated 3 out of 5 stars

It took a long time to acknowledge the…

It took a long time to acknowledge the payment and the rest of the message to assure you the tickets were bought and to be picked up on the night.

3 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Julie, thank you for your feedback. Your comments are appreciated and will help us continue to improve the booking experience and forward to the relevant team.

Rated 5 out of 5 stars

The booking process was very easy

The booking process was very easy

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi there, thank you for your review!

We're delighted to hear that you found the booking process quick and easy. Making it simple for our customers to secure tickets is exactly what we aim for. We appreciate your feedback and look forward to helping you book your next experience on DesignMyNight.

Rated 3 out of 5 stars

Sunday brunch booking

The process of booking is straight forward enough, but they timer youre on to book isn't long enough, I felt quite pressurised to get all the info down before running out of time. We had to choose what drinks etc we wanted and because everyone whose going wasn't contactable at the time, then I just had to guess what people wanted, so I didn't time out and lose the booking.

3 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Graham, thank you for your review.

We appreciate you highlighting this and will pass your comments on to the relevant team for review as we continue to improve the booking process.

Rated 5 out of 5 stars

Really great activity and Jess was…

Really great activity and Jess was super helpful and flexible with my daughter.

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Sarah, thank you so much for your lovely review!

We’re really pleased to hear you enjoyed your event. We really appreciate your feedback and hope to see you again soon on DesignMyNight.

Rated 1 out of 5 stars

They didn't have our booking at all

They didn't have our booking at all, all barcodes on tickets were invalid

4 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi there, thanks for taking the time to leave your feedback and we’re very sorry to hear about this issue.

We will pass this straight on to the relevant team to investigate.

Rated 5 out of 5 stars

Good night for the family enjoyable

Good night for the family enjoyable

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Colette, thank you for your review!

We’re really glad to hear you had a fantastic night. We appreciate your feedback and hope to welcome you all again soon on DesignMyNight.

Rated 5 out of 5 stars

Quick service easy to use

Quick service easy to use

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi David, thank you for your review!

We’re really glad to hear you found the booking process easy and straightforward. We appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Been twice to see Tina & ABBA

Been twice to see Tina & ABBA . Both nights were great. Definately be there again.

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Shona, thanks so much for your review!

We’re really pleased to hear you enjoyed the event and we hope to see you on DesignMyNight again for another event soon!

Rated 5 out of 5 stars

Quick easy booking

Quick easy booking

1 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Beth, thank you for your review!

We’re really glad to hear you found the booking process easy and straightforward. We appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Good experience

Good experience

2 July 2026
DesignMyNight logo

Reply from DesignMyNight

Hi Rabi,thank you for your review!

We’re really glad to hear you found the booking process easy and straightforward. We appreciate your feedback and hope to see you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look