CNVAPES Australia (cnvapes-aus.com) Reviews 

156
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, noting that support staff are extremely responsive and helpful when answering various inquiries through messaging apps. People also appreciate the reliable product selection, secure packaging, and completely seamless ordering process from start to finish. However, some people mentioned that international shipping took several weeks to arrive at their final destinations. Consumers experiencing these delivery delays suggested looking for alternative suppliers if the purchased items are needed urgently. Despite these occasional transit wait times, regular buyers remain highly satisfied with the overall service quality and product reliability.

What people talk about most

Product

People report positive experiences with product, highlighting that items are awesome, very cheap, and feature... See more

Customer service

Customers had positive experiences with customer service, highlighting prompt and helpful communication from... See more

Order

Clients share positive opinions on order, highlighting smooth and seamless checkouts. Consumers consistently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders often arrive safely and on time.... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very appreciative of April for helping me with my first ever order... I had some teething issues with Transport, taking 5 weeks for delivery to my home. Due to new procedures in the Transport s... See more

Company replied

Rated 5 out of 5 stars

The delivery was way quicker than I expected. The product is exactly as ordered and the whole process was super simple. It’s also an extra special touch that they reach out to you to let you know wher... See more

Company replied

Rated 5 out of 5 stars

My first order was a small one to see if it would make it (after being bitten afew times from online ordering) that order arrived, within days I placed a 2 order and a much bigger one, that also a... See more

Company replied

Rated 5 out of 5 stars

You have to know the flavours you like and some have a more nicotine than others. The fumot tornado is good when you have to much of a crystal twins for example! I love the 8 in 1 300k puffs. Great co... See more

Company replied


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

✅ Backup domain → cnvapes-aus.com ✅ CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders,bulk order support, and Australia-wide delivery.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

156 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(156)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yuki has been very professional always…

Yuki has been very professional always been helpful and cooperative very good service i am happy with service

7 September 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your recognition.
Every customer service representative takes every order from every customer seriously.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. They kept in touch with me and I was informed every step of the way they were also very good because some of the products I ordered weren’t available and very negotiable with switching products around overall very very happy.

7 July 2026
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

✅ Please visit our backup domain : cnvapes-aus.com

Thank you so much for your support and understanding, my friend.
May our friendship last forever.

Rated 5 out of 5 stars

This is my 2nd order and CNvapes never…

This is my 2nd order and CNvapes never fails to amaze! Easy to order and so much variety in products. Their support team is also excellent! Before I ordered every stage of my order till the product arrived they supported and gave me progress. They also reply quickly, and the product arrived sooner than expected! Thanks! Easy! ⭐️⭐️⭐️⭐️⭐️ order #27112

5 September 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you, friend. Our customers are our friends for life.

Rated 5 out of 5 stars

Excellent service!

Excellent service!! Very helpful with assisting any problems you may have. Highly reccommend this company!!!

28 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your trust, my friend. We’ll always be friends.

Rated 5 out of 5 stars

Good Value, great support every step of the way!

Support was excellent, always happy to answer my questions! Order [24510] came in about 4 weeks to WA. Will gladly be ordering again!

2 September 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

hank you for your recommendation.
We now also offer products shipped from our local warehouse, with delivery in 4–7 days.

Rated 4 out of 5 stars

Good choice of vapes and flavours.

Good choice of vapes and flavours.
Delivery took some time but at least they arrived.

24 August 2026
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your understanding.
We now also offer products shipped from our local warehouse, with delivery in 4–7 days.

Rated 5 out of 5 stars

Once again a great experience

Once again a great experience. Super fast postage and exactly what i ordered.
#28957

31 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your feedback. The customer experience is indeed excellent right now.

Rated 5 out of 5 stars

Super easy and friendly staff

Super easy to make an order and even with all the complications jasmine and the team helped me and sorted it out and was super friendly. The order came from the Sydney warehouse and was delivered very fast

31 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your trust and support. We look forward to seeing you again.

Rated 5 out of 5 stars

Recommend to anyone who has been scammed in the past!

You have to know the flavours you like and some have a more nicotine than others. The fumot tornado is good when you have to much of a crystal twins for example! I love the 8 in 1 300k puffs. Great communication and proof in images of your exact order being packed!

31 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your trust, my friend.
We are always ready to serve you.

Rated 4 out of 5 stars

Everything has been good other than the…

Everything has been good other than the postage times for both my orders. First one took 3 weeks 2 nd order took 4 weeks. I will still order from CNVapes.

30 August 2026
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Thank you for your understanding.
We now also offer products shipped from our local warehouse, with delivery in 4–7 days.

Rated 4 out of 5 stars

Customer service great

Customer service great, kept in contact with me and product arrived in great condition. Postage a little long but not the sellers fault.

22 August 2026
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Hello, friend. Thank you for your understanding.
We now also offer products shipped from our local warehouse, with delivery in 4–7 days.

Rated 5 out of 5 stars

Best option I've come across!

Happy to confirm site is legit.I placed an order late on the 22/7 understanding that I would have to wait at least a few weeks based on what other reviews had stated. Arrived 13/8 so close enough to 3 weeks. Packaging was solid and everything I ordered is legit.

Obviously if ya need it in a hurry then this ain't the one but if you can afford to wait then this is by far the best option I've come across.

13 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Hello, friend. Thank you for your recommendation.
We now also offer products shipped from our local warehouse, with delivery in 4–7 days.
We hope you’ll consider purchasing them.

Rated 5 out of 5 stars

Great at keeping me updated from the order to…

Great at keeping me updated from the order to delivery.. true times and promised time lines kept.
Great value and great products..
Have made serval orders now and will keep using this vendor

28 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

We will continue, as always, to provide high-quality service to every client and friend.

Rated 5 out of 5 stars

Amazing and supportive customer service

. They are very good. Previously I’ve been buying them from a local store but I’ve realised that they are fake. Your ones are real and are nicer. Fast shipping they are the best. Will be buying again. Amazing customer service aswell thank you

28 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Haha, everything is perfect, and it will continue to be perfect.

Rated 5 out of 5 stars

Gazelle makes ordering 10/10

Gazelle makes ordering 10/10! Thankyou for your service!

20 August 2026
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

That’s right—every member of our customer service team, including Gazelle, is committed to providing the best possible service to our customers.

Rated 5 out of 5 stars

Very Happy Customer ⭐️⭐️⭐️⭐️⭐️

Customer service and attention was amazing 10/10. Great products & Prices 10/10. Postage and tracking 10/10 . Very happy customer 😊

16 August 2026
Unprompted review
CNVAPES Australia (cnvapes-aus.com) logo

Reply from CNVAPES Australia (cnvapes-aus.com)

Then you’re one of our top-rated customers, too.
I hope we’ll be friends forever.

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