The Quality is just wow!
Have a super customer service. The quality of the socks is there… as usual. I highly recommand the custom Lab.
Thank you
17 August 2026
Unprompted review
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Company details
- Promotional Products Supplier
- Clothes and Fabric Manufacturer
- Clothes and Fabric Wholesaler
- Clothing Supplier
- Clothing Wholesaler
- Sportswear Store
Written by the company
Custom Lab designs and produces custom socks for brands, teams, events, and businesses. Powered by Outway, with 10 years of sock R&D, we've produced over 5 million pairs for companies like Disney, Red Bull, and Uber. Every project starts from scratch with free unlimited design revisions until you're happy with the result. We offer performance, merino wool, cotton, grip, and dress socks in ankle, quarter, crew, and knee-high styles, with a low 30-pair minimum per design. Get your free digital sock design within 1 business day, and receive your order in 3 weeks or less with free express delivery. No hidden fees, best price guaranteed.
Contact info
Victoria, Canada
- hello@customlab.com
- www.customlab.com
4.5
Excellent
14 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic Socks!
The experience with CustomLab was absolutely fantastic. They were super responsive, answering all of my questions in a very quick manner. They really delivered on the design and made some fantastic socks that were a huge hit at our event.
We would definitely recommend CustomLab to anyone looking to create custom socks. We couldn't be happier and will definitely be using them again in the future for additional swag.
I would really like to thank Jonathan specifically for all of his support and quick turnaround.
17 August 2026
Unprompted review
Fabulous, fun socks that people love. And it's a Canadian company!
Their customer service is the best. Design service is amazing and the whole process not only a pleasure but fast and very clear. And the product? Our racers LOVE the socks. I see them on people just about daily. People wear them over and over again.
I have to say, as well, that I love giving them our business because it's a Canadian company. It's one of the reasons we tried our first order with them several orders ago.
For all of these reasons we'll stick with them every time we need fabulous, fun socks that people love.
We love you guys! We'll be back.
3 August 2026
Unprompted review
The entire experience was top notch…
The entire experience was top notch from start to finish. Communication with the team was excellent throughout the design process, payment, shipping, and right through to delivery. Everything was clear, easy, and handled professionally. We’re extremely happy with our custom socks and will absolutely be back for more soon!
26 August 2026
Unprompted review
Great service
Great service, fast turnaround and great product. Very happy with the results
8 August 2026
Unprompted review
Reply from Custom Lab
We're so glad to hear you had a great experience! We appreciate your support and hope to work with you again. Thank you for choosing Custom Lab.
— The Custom Lab Team
5-Star All Day Long
Friendly, straightforward, and easy to deal with along with fair pricing. Five stars all day long.
21 August 2026
Unprompted review
Reply from Custom Lab
Miles, thank you! We love to hear this and hope to work with you again in the future. Thank you for choosing Custom Lab.
— The Custom Lab Team
It was easy to deal with Jonathon
It was easy to deal with Jonathon, he made it super flawless, i would recommend them to anyone.
31 July 2026
Unprompted review
Reply from Custom Lab
Thank you for your kind words! We love to hear this and hope to work with you again in the future. Thank you for choosing Custom Lab.
— The Custom Lab Team
Customer Service DOES Still Exist
I came at the team from Custom Lab from all angles at once. Constantly revising my ask, looking for new ideas on the fly, being the kind of client I NEVER called a pain in the ... They always had the answer. Several of their staff I was working with took holidays during our project. They never missed a beat. Totally seamless service. I would recommend them to anyone. Plus the socks? Pure art!
1 July 2026
Unprompted review
Reply from Custom Lab
Scott, thank you! We’re thrilled to hear that Jonathan and the team were able to keep things seamless, flexible, and on track throughout the entire process. We know projects can evolve along the way, so we’re always happy to find solutions and bring new ideas to life.
We appreciate your support and recommendation, and we hope to work with you again soon.
— The Custom Lab Team
Jonathan and his really responsive team
I worked with Jonathan and his really fast and responsive team to get exactly the sock I wanted, even though it was not the initial design I had thought of. IT WAS BETTER!
8 July 2026
Unprompted review
Reply from Custom Lab
Amy, thank you! We’re thrilled Jonathan and the team could help bring your vision to life and make it even better than you originally imagined. We really appreciate your support and hope to work with you again. Thanks for choosing Custom Lab!
— The Custom Lab Team
Custom labs was great to work with
Custom labs was great to work with. They were quick, creative, and friendly. Their product is excellent!
20 July 2026
Unprompted review
Reply from Custom Lab
Elizabeth, thank you! We’re glad to hear you were happy with the service. We appreciate your support and hope to work with you again. Thanks for choosing Custom Lab!
— The Custom Lab Team
Top notch service from beginning to…
Top notch service from beginning to end!
Very pleased with everything!
1 July 2026
Unprompted review
Reply from Custom Lab
Chris, thank you! We’re glad to hear you were happy with the service from start to finish. We appreciate your support and hope to work with you again. Thanks for choosing Custom Lab!
— The Custom Lab Team
Jon and his team were very good…
Jon and his team were very good to deal with. Great communication and everything was done on schedule. Order was correct and product is as advertised.
This was our second year with custom socks for our event and both years went smoothly.
4 July 2026
Unprompted review
Reply from Custom Lab
Aaron, thank you! We’re glad to hear Jon and the team made the process easy and seamless. We truly appreciate you coming back for a second year and look forward to helping with more events. Thanks for continuing to choose Custom Lab!
— The Custom Lab Team
Team socks
I organized a mini golf tournament with friends. Was able to develop and have delivered amazing athletic socks. They were the hit of the weekend!
17 July 2026
Unprompted review
Reply from Custom Lab
Phil, thank you! We’re thrilled the socks were a hit at your mini golf tournament. It sounds like such a fun weekend, and we’re so glad we could help make it even more memorable. Thanks for choosing Custom Lab!
— The Custom Lab Team
The socks were incredible
The socks were incredible, but it doesn't stop there. The custom design team, the pricing, the delivery - all of it was 5 stars! We ordered these custom lab socks for our trail running race, and the runners love them!
Thanks Custom Lab! We appreciate you.
-Sulphur Springs Trail Race
22 May 2026
Unprompted review
Reply from Custom Lab
Steve, thank you! We're thrilled the Sulphur Springs Trail Race runners loved their custom socks just as much as we loved making them. Thanks for choosing Custom Lab!
— The Custom Lab Team
Quality of the product was great!
We enjoyed our experience with Custom Lab from the start. The speed with which the team responds and sends the first drafts is impressive. Delivery was fast and the quality of the product was great!
13 June 2024
Unprompted review
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