Bakker.com Reviews 

58,321
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Plants were shipped from France, bad packaging and late arrival. Damaged, dehydrated and after complaints seller e-mailed that it happens regularly that orders arrive dehydrated and damaged. So if you... See more

Company replied

Rated 5 out of 5 stars

Bakker never disappoints! 😊 All my purchases in the past years have results, flowers bloomed beautifully and of the colours I ordered. I'm confident that my recent purchase which came in neat packag... See more

Rated 5 out of 5 stars

It took only 3 work days from placing order till received at home. Perfectly packed, exact same as online items described! Plants look very strong and healthy. Big plants ( Camellia) even with big bud... See more

Rated 5 out of 5 stars

BAKKER are the BEST ONLINE SHOP FOR CHOICE OF PLANTS AND THE BEST FOR DELIVERY. All plants arrive in GREAT condition and ive NEVER been disappointed. Also great after serice and great support f... See more

Company details

  1. Garden Center

Information provided by various external sources

Bakker.com is the largest in greenery. Directly from the grower, delivered with ease at home, at a fair price.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(58,321)

1,181 reviews in the last 12 months

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Rated 1 out of 5 stars

Ships from France, bad packaging, plants in very bad shape

Plants were shipped from France, bad packaging and late arrival. Damaged, dehydrated and after complaints seller e-mailed that it happens regularly that orders arrive dehydrated and damaged. So if you wants "patients to treat" order here, if you want healthy plants go shop and order some place else. I have proof of the whole traject, photos and e-mails

9 June 2026
Unprompted review
Bakker.com logo

Reply from Bakker.com

Hello Peter,

We're truly sorry to hear about the condition in which your plants arrived - dehydrated, damaged, and poorly packaged. This is absolutely not the standard we aim for, and we understand how frustrating it must have been to receive plants in such poor condition after waiting for delivery from France.

What concerns us even more is the response you received from our team suggesting this happens regularly. That should never be normalized or accepted as routine, and we sincerely apologize that you were given that impression. Every order should arrive in excellent condition, and when it doesn't, our responsibility is to find a proper solution - not to dismiss the issue.

We'd like to review your case personally and work toward making this right. Could you please contact us at alice@bakker.com with your order details and the photos you mentioned? This will allow us to address both the quality issue and the handling of your complaint with the attention they deserve.

Sincerely,
The Bakker Team

Rated 1 out of 5 stars

After several orders from this website

After several orders from this website, I can say with confidence that buyers should not trust this seller.

I purchased a Cuba Dance rose, lilac, and fuchsia from them. The Cuba Dance rose arrived already infested with aphids. Later, when it finally bloomed, it became clear that this is definitely not Cuba Dance — the plant does not match the advertised variety.

The lilac also arrived infected with disease and started showing signs of infection shortly after delivery.

The situation with the fuchsias was even worse: all three plants died after being moved outside in the summer immediately after delivery, even though the conditions were normal and other plants placed outside at the same time did perfectly fine.

Overall, this was a very disappointing experience. The quality of the plants and the accuracy of the varieties are highly questionable.

28 May 2026
Unprompted review
Bakker.com logo

Reply from Bakker.com

Hello,

We're truly sorry to read about your experience with the Cuba Dance rose, the lilac, and the fuchsias. Receiving plants already affected by aphids, a lilac showing signs of disease upon arrival, and three fuchsias that did not survive despite proper care is completely unacceptable and does not reflect the quality standards we aim to uphold.

We understand how frustrating it must be to have placed several orders with us, only to encounter these recurring issues. The fact that the rose variety does not match what was advertised adds to the disappointment, and we take full responsibility for these failures.

Our team will carefully review your feedback to understand what went wrong across these multiple orders. To find the best possible solution and address each of these concerns properly, we would like to invite you to contact us directly at alice@bakker.com with your order details. This will allow us to handle your case with the attention it deserves.

Thank you for taking the time to share your experience. We genuinely hope to have the opportunity to restore your confidence.

Sincerely,
The Bakker Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, product's packed well,plants looking good, I recommend this site.

30 April 2026
Unprompted review
Bakker.com logo

Reply from Bakker.com

Hello Zoran,

Great to hear the plants arrived quickly and in perfect condition! Careful packaging is something we take seriously - we want every plant to reach you ready to thrive.

Thanks for recommending us. If you ever need advice or want to expand your collection, we're here.

The BAKKER Team

Rated 1 out of 5 stars

Complete rip off

They sent a different plant for which I paid 26 euros. When I contacted them, I received an email to say that my account had been credited with 19 euros and they could not supply the plant. When I tried to log into my account, it keeps referring me back to the sign in page. They have blocked me

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great plant thank you

Great plant thank you. It did arrive with a 10cm piece broken off but that wasn’t Bakker’s fault - lovely strong plant!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Bulbs arrived well packaged and seem healthy. This order seems to represent good value for money. Bakker’s website gives a good description of its products and useful information about planting and aftercare.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Bakker never disappoints

Bakker never disappoints! 😊 All my purchases in the past years have results, flowers bloomed beautifully and of the colours I ordered. I'm confident that my recent purchase which came in neat packages, have been planted and I expect amazing results as usual. 😛Thanks Bakker! 🫶

10 February 2026
Unprompted review
Rated 5 out of 5 stars

It took only 3 work days from placing…

It took only 3 work days from placing order till received at home. Perfectly packed, exact same as online items described! Plants look very strong and healthy. Big plants ( Camellia) even with big buds on… highly recommended!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

All 6 plants arrived dead

All 6 plants arrived dead. There is no way I can salvage them. I complained four days ago, the day they arrived, asking for a refund or replacement and they have not even had the decency to respond. Hoping to get their attention, I left a one star reveiw on their site but they tell you up front that they remove bad reviews. Clearly a good policy for them. Never again.

13 September 2025
Unprompted review
Bakker.com logo

Reply from Bakker.com

Hello,

We are sincerely sorry to hear that you were disappointed to receive plants in poor condition. This is absolutely not the experience we want to offer our customers.

We have just sent you a message to request more information about your order and examine your file in more detail.

We are surprised to read your comment about reviews, as we publish and retain reviews as long as they comply with our guidelines. We therefore invite you to provide us with the link where this information is displayed so that we can take appropriate action.

Kind regards,
The Bakker team

Rated 2 out of 5 stars

Ordered 9 tomato plants and 6…

Ordered 9 tomato plants and 6 geraniums. All were in a terrible state on delivery. Contacted customer service who offered to resend the order. Second delivery in a worse state than the first. I requested a refund which they promptly did. I could have done without the hassle hence the two star review. I will definitely not use them again.

6 June 2025
Unprompted review

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