Babyland.se Reviews 

One star is even too generous for this place. Avoid, avoid, avoid. Like everyone’s been saying seems like a complete scam, had my order cancelled and yet to receive a refund. Customer service is absolutely shocking as well.

I am from Northern Ireland. And the staff at babyland fife have been so helpful. Anything I have ordered has been as described

My payment for the products had been deducted but I didnt got any confirmation sms or email. They have not given any order number or other details.I cant track my order. They should have done the home delivery after 4 days but still havnet received it yet after 5 days. Email has been sent on which they answer that they cant find any order on my email. And not answering after that. I think its a FRAUD site.

The only company I’ve ever ordered a product from that charges money to return a product.

We bought a product through Babyland that is distributed by Stokke. Once we realised that part of the product was missing we contacted Babyland and customer service was excellent. They were quick with their responses and helped us to get the missing part from Stokke. Thank you Babyland!

Worst customer service. Don’t bother - shop somewhere else.

Called in advanced to check a rain-cover was in stock. Made the effort to go in when injured and they sold me a dirty used product. When I got home and called they promised if I didn’t purchase online and in store they would fix the price- “as compensation”. Went out of my way to go all the way back to the store and they refused to give any discount. Apparently the manager said no and was on a “business trip” so not contactable again. Poor service. What a waste of my time. Purchase online with other stores. You will save yourself lies and headaches. They lost me as a customer.

We made two orders online so far for our baby, and everything was delivered secure and very fast (delivery was provided the same working day with Budbee delivery service). We are very happy with Babyland and we will continue to use it. We even got a free present when we ordered the stroller. In our opinion we can give only postive grades to Babyland, and the prices are also quite good and acceptable.

We were not received our order from them.

Good pricing and a professional approach to the customer. Package got lost (fault of the delivery company) but I they offered me to send a new one. Friendly support. Everything ended well so I can fully recommend the shop.

Horrible
I don't know why but I'm starting to think that this site is a fraud, because a week ago I bought a rocking chair via (Clearpay), but they sent me the wrong product and of course I went to the right page far away to make a return, that next day someone came and took the wrong order and then they said that the product I want is no longer in stock and that they would find it again, but until then I have not received any confirmation of the reunion, neither an SMS nor an email from company. do not buy from this site

Awful costumer service. I will never buy anything from here again..

Some products are really bad quality and there's no place to complain about the products.

Would have given 5 stars if the manufacturer were more helpful in regards to returns/refunds. However the aftersales and customer services online team have been brilliant in helping me with my refund. Especially Sam! You are a star. Love from mum & bump. Thankyou

I was really looking forward to going to baby land in fife how was incredibly disappointed. I drive 1hour to get there with the kids, I am currently 5 months pregnant so due to this when I arrived placed a ticket on my car and went into the shop I had kindly asked if I could use their bathroom.

I was told from the lady that there were “no toilets” in a rude manner. When I asked if there were toilets in the building she confirmed there was but that I was not aloud to use this. I expressed the concern that I really really needed to go and I had drove all the way here for this shop solely. She offered no apology other than that I should leave and find a bathroom else where. Needless to say I took my money and spent it else where later in the week with much better understanding of the client base they are selling to :).

The worst costumer service ever! We bought a diaper trash can. When we received it, it had already been used with sign and smell of baby fecal matter. When contacting them, they just asked us to reurn it, no offer to make things right. Very unprofessional and nothing like costumer service in other countries.

Placed an order on 20/07/2021.
Emailed to ask for an update as the 3 working days to process had passed.
Eventually after contacting the shop (I’m now aware I shouldn’t have) I was informed that “ For your information it is 3 working days to process. That was Friday. Delivery is then 3-5 working days, which gives until this Friday. This is al stated on our website and at checkout.”
In MY opinion this email seems a little sarcastic/aggressive “ for your information” doesn’t seem to come across as being very polite.
I’m aware Covid & Brexit are causing issues for companies & had I just had an email to say we’re sorry your order has been delayed I’d not have felt the need to contact them. Other companies manage this easily so why not this one?
53% of reviews deem this company to be terrible & I am inclined to agree I’m afraid.

I ordered a pram off this website, but was really nervous after reading multiple bad reviews! (I only read them after ordering) however, my pram arrived 5 days after ordering through dhl (so I was able to track) and I have had absolutely no problems what so ever. Very happy, very fast service.

I ordered a highchair yesterday morning and I have received my item this afternoon. Very quick service.

Never before have a gotten my order so fast!
Very satisfied.

No answer to the phone neither reply email. And I do not know where the things I have ordered have gone!!!!