Amart Furniture Reviews 

29,629
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,690 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, friendly, and highly knowledgeable, providing excellent assistance. Many are satisfied with product quality and selection, finding good value, and delivery often exceeds expectations with quick, trackable service and respectful drivers. However, some customers noted issues with delivery, including delays, rude drivers, or damaged goods upon arrival. A few also experienced unhelpful or unresponsive customer service, finding certain products had faulty mechanisms or poor quality.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their friendliness, helpfulness, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick delivery times and helpful, respectful... See more

Service

Customers had positive experiences with service, often highlighting the friendly, helpful, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff were very attentive and kind in store and at pick up. They were patient, friendle and happy to show me differant items and very knowledgeable. I had all my questions answered with no fuss and t... See more

Rated 5 out of 5 stars

We have recently moved into our new home and we had to buy some new furniture. We went to Amart at Morayfield and we found everything we were looking for. The sales person, Michelle, was very frie... See more

Rated 5 out of 5 stars

Salesman was attentive but at the same time not pushy and gave me time to think. My only criticism is the company who made the sofa could of at least made pre drill holes for attaching the feet, oth... See more

Rated 5 out of 5 stars

I recently purchased a leather recliner from Amart Furniture and found their range, quality, price and service to be of exceptional quality. Their staff were very helpful, courteous and willing to... See more



Company details

  1. Furniture Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Decoration and Interior Design Store
  5. Mattress Store
  6. Outdoor Furniture Store

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

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4.5

All reviews

(29,629)

4,574 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor quality finish on unit rude delivery men

The delivery men were rude. After unpacking unit I realized the two shelves had not been stained so gave the appearance of being dusty. When I complained I was told nothing wrong with shelves so they wouldn’t do anything. I said if you could tell me what the finish coat on the rest of the unit is I could probably stain it myself no reply. Very poor for a unit nearly $1000 dollars. I am definitely not happy and won’t be shopping their again

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience at Amart

Great shopping experience at Amart. I rarely purchase furniture and find it confusing with all the different styles, so I was really glad the staff were so friendly and helpful. Walked away feeling I'd made the right decisions. Love my purchases!

18 July 2026
Rated 1 out of 5 stars

We ordered 2 lounges

We ordered 2 lounges - only one has arrived. The other was sent to the wrong store from warehouse and separated from our delivery. The Ballina staff have been very helpful, and the delivery driver was polite, but trying to locate and get (which we still haven't) as at the date of this review

23 July 2026
Rated 5 out of 5 stars

Townsville Amart has super staff

The staff were friendly and respectful, the Townsville Amart store is tidy and well presented.The sales rep I think named Keiran that assisted us was so patient, kind and knowledgeable, he was engaging and seemed happy the entire time he was helping us, he talked to our baby and spoke directly to our son when it was his turn to pick a mattress. We were given choices and time to mull it over in a very relaxed manner, we didn't at all feel rushed or just like another commision ticket. The nice lady at the register was super friendly and was happy to have a little chat while waiting for the order to process. We had a genuinely enjoyable and relaxing shopping experience that left us feeling really happy with our purchases.

19 July 2026
Rated 5 out of 5 stars

I honestly couldn’t fault the entire…

I honestly couldn’t fault the entire experience of purchasing my bed. From start to finish, the communication from the staff was excellent, and they made the whole process so easy. Walking into the store, I genuinely felt welcomed and well looked after.

I visited a few other retailers and they had some nice beds, but the outstanding customer service at Amart was the main reason I chose to buy from them. Combined with the great range of quality products that were exactly what I was looking for, it made the decision an easy one.

22 July 2026

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