Staff were very attentive and kind in store and at pick up. They were patient, friendle and happy to show me differant items and very knowledgeable. I had all my questions answered with no fuss and t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product range and displayed…
Great product range and displayed beautifully. Professional but not pushy staff.
Very poor quality finish on unit rude delivery men
The delivery men were rude. After unpacking unit I realized the two shelves had not been stained so gave the appearance of being dusty. When I complained I was told nothing wrong with shelves so they wouldn’t do anything. I said if you could tell me what the finish coat on the rest of the unit is I could probably stain it myself no reply. Very poor for a unit nearly $1000 dollars. I am definitely not happy and won’t be shopping their again
Great store!
Friendly, helpful and knowledgeable staff, great range of products and reasonable prices.
service was great
Professional with great communication…
Professional with great communication from start to finish - Product quailty great - very happy overall - simply and easy
Price is very reasonable for great…
Price is very reasonable for great products. Staff very helpful
Great shopping experience at Amart
Great shopping experience at Amart. I rarely purchase furniture and find it confusing with all the different styles, so I was really glad the staff were so friendly and helpful. Walked away feeling I'd made the right decisions. Love my purchases!
We ordered 2 lounges
We ordered 2 lounges - only one has arrived. The other was sent to the wrong store from warehouse and separated from our delivery. The Ballina staff have been very helpful, and the delivery driver was polite, but trying to locate and get (which we still haven't) as at the date of this review
Shanjida made my experience with Amart…
Shanjida made my experience with Amart exceptional
easy to order and quick delivery.
easy to order and quick delivery.
items not unboxed as yet
Customer service at my local store was…
Customer service at my local store was great. I didn’t feel pressured, if anything they made it easy to pick a product that day.
Townsville Amart has super staff
The staff were friendly and respectful, the Townsville Amart store is tidy and well presented.The sales rep I think named Keiran that assisted us was so patient, kind and knowledgeable, he was engaging and seemed happy the entire time he was helping us, he talked to our baby and spoke directly to our son when it was his turn to pick a mattress. We were given choices and time to mull it over in a very relaxed manner, we didn't at all feel rushed or just like another commision ticket. The nice lady at the register was super friendly and was happy to have a little chat while waiting for the order to process. We had a genuinely enjoyable and relaxing shopping experience that left us feeling really happy with our purchases.
Coffe Table
Found the item that we wanted. Unfortunately, no stock immediately available.
Staff very helpful
I honestly couldn’t fault the entire…
I honestly couldn’t fault the entire experience of purchasing my bed. From start to finish, the communication from the staff was excellent, and they made the whole process so easy. Walking into the store, I genuinely felt welcomed and well looked after.
I visited a few other retailers and they had some nice beds, but the outstanding customer service at Amart was the main reason I chose to buy from them. Combined with the great range of quality products that were exactly what I was looking for, it made the decision an easy one.
I will definitely shop at Amart again
I will definitely shop at Amart again. The service was outstanding,and the store was very convenient.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.