Addnature Reviews 

Shopping here was very easy and I received my jacket the very next day. All information was clearly mentioned and updated. Their price on the product I bought was unbeatable (25% cheaper)

The price of products have substantially increased over the past few years also the removal of klarna had to be the nail in the coffin for me. I won’t be buying anything in the future . Addnature had great prices and even greater sales And also had klarna as an alternative. In the past , but . Adios

Tack. ♥️♥️♥️♥️♥️♥️♥️♥️♥️

Probably the best store in Sweden for outdoor and climbing gear! Large variety of things to choose from and great deals. Delivery is also on point.

I got a non-functioning mountaineering backpack, so I contacted the support. I did get answer very fast and they even send me a new one as fast as I send back the old one(before they received it). I didn't get the color I wanted from the beginning, but I'm still very satisfied with how the suport works.

Fast delivery, great product, good contact, no problems with free return

Delivery is quick. No extra cost. Product seems fine. Package is bad. comes with only plastic bag with a sticker on it. No shoe boxes or return lable

Quick delivery

Bought two jackets. Selection and price are good. Everything worked as expected. Thank you!

I am very disappointed with the service I have received.

On August 22, I purchased a rain jacket in good time before a planned trip. I received an order confirmation and everything seemed fine. After 12 days without delivery, I first emailed and then called customer service. When I finally got through and my order was being reviewed, the call was suddenly cut off. Shortly after, I only received an email stating that the item was no longer in stock, followed by a simple “sorry.”

This left me without a rain jacket for my trip. I would have expected proper handling of the situation, such as offering a similar jacket at a fair price, a discount code, or any form of compensation that acknowledges the poor service and lack of reliability.

I sent a formal complaint by email, but never received a reply.

This experience is unacceptable and reflects very poorly on your company.

Great selection, good pricing and fast delievery (plus return label inside the order). Excellent service.

They are rejecting valid claims on defective items used only a few hours before showing signs of damage, completely counter to Swedish consumer protection laws. Do not risk it, buy from a reputable retailer.

I bought a pair of shoes and received one size too big. I’ve tried to reach costumer service both by chat and by phone without anyone answering despite messaging/calling during their opening hours. From reading the reviews the return policy seems to be very bad so I’m hesitant to just send them back as a return since they will receive “wrong size” even thought it was their mistake.

In English for the benefit of others. Return went OK, but the post-return customer service was a joke concerning the company's obligation to refund.

Customer service seems to think they are above the law and will ignore article 13(1) of the EU consumer protection directive 2011/83/EU.

So a chargeback to the credit card issuer is necessary. It might only be a few euros, but if they play that game with other customers it soon adds up. And neither does their "FAQ" even try and justify the position they take, which cannot sit over the law.

(If the vendor wants to argue here, I am happy to release the full email chain to show their indifference and ignorance of laws, so feel free to respond but you better be 100% accurate).

Sometimes good offers, delivery mediocre at best. Now the bad.... MANY of the hiking products (tents, sleeping bags and even clothes) have missing information! Tents doesnt have the weight or / and packed dimensions. Sleeping bags have no info about the temperature ratings, shell jackets are missing water columns... These could be useful info, dont you think!? Ps. Bikester has the same problem.

I ordered a pair of shoes which were to big for me so I returned them the next day. 1 month later they have not registered the return and SVEA is asking me to pay....I can not contact them, their phone number doesnt work, chat doesnt answer. Very dissapointed and now stuck with an invoice for a product I dont have....

THIS IS A RETURN FROM SWEDEN!!!

Went in to the shop to look at mountaineering boots - they didn't have my size in stock, but the staff were happy to order multiple boots & sizes for me to try in store a few days later. Staff were knowledgeable and helpful, took my particular needs into account. Got a great deal :)

Good quality, good price and a friendly helpful staff.

Terrible customer service, fraudulent practices. Will not back their items. Incredibly expensive, just shop locally instead and save yourself some headache.