Optery Reviews 

222
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers consistently had a great experience with this company. Customers frequently praise the helpful service for successfully cleaning up digital footprints and consistently providing clear, evidence-based proof of successful removal. People deeply appreciate the detailed progress updates sent regularly and find the platform very easy to use for safeguarding their personal information effectively. Some reviewers were not happy with finding their personal information still visible online or continuing to receive junk mail after subscribing. Others mentioned that the service took a long time to show tangible improvements or felt that the ongoing subscription model was quite frustrating overall.

What people talk about most

Service

Customers had positive experiences with service, describing it as fast, professional, and thorough. Reviewers... See more

Website

Customers consistently note ambiguous experiences with website functionality, reporting contrasting... See more

Subscription

Reviewers mention ambiguous feedback about subscription, as opinions are sharply divided. Some consumers are... See more

Product

Clients share ambiguous opinions on product performance and effectiveness. While many reviewers praise the... See more

User experience

Consumers find user experience to be ambiguous, with strongly contrasting feedback regarding accessibility.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Optery saved me tons of time! Removing one's information from the internet is a huge task and Optery does a great job. They even provide the proof of their success via screen shots of before and aft... See more

Company replied

Rated 5 out of 5 stars

I love Optery and have been using them for several years now. They never fail to impress! Try or subscribe to Optery if you want a clear, evidence-based approach to taking back control of your persona... See more

Company replied

Rated 5 out of 5 stars

So far, after a few months, I've seen good success. I've seen a significant reduction in search returns and my footprint. The process takes time and is not a One-and-done because companies continue to... See more

Company replied

Rated 5 out of 5 stars

Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that lis... See more

Company replied


Company details

  1. Security Service

Written by the company

With Optery, you can remove yourself from hundreds of data brokers that are posting and selling your home address, phone number, email and other private information on the internet. Optery serves both consumers and businesses. Optery was awarded "Editors' Choice" by PCMag.com as the most outstanding product in its category for three years in a row in 2022, 2023, and 2024, and Fast Company awarded Optery the "Next Big Things in Tech" for Security and Privacy in 2023. Optery prevents phishing and social engineering, identity theft and fraud, online stalking and harassment, doxxing, and prevents people's private information from showing up in Google search results. Anyone can create a free account to receive a personalized Exposure Report with live screenshots summarizing where your information is being posted and sold online. Optery then provides free tools for self-service removals, or you can upgrade to a paid plan, and Optery will remove the profiles for you. If you have any concerns regarding your Optery account, please send us an email at support@optery.com we'll work hard to resolve your concerns right away.


Contact info

4.1

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(222)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've used optery for a few months to…

I've used optery for a few months to help remove my information from over 300 data broker websites.
It quickly and drastically reduced the number of spam phone calls I receive, a welcome relief.

24 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing your experience! It’s great to hear that Optery has helped reduce your exposure across hundreds of data broker sites and, even better, that you’ve noticed a significant drop in spam calls. That’s exactly the kind of real-world impact we hope to provide. We really appreciate your support!

Rated 5 out of 5 stars

Finally, real privacy protection that actually works!

I love Optery and have been using them for several years now. They never fail to impress! Try or subscribe to Optery if you want a clear, evidence-based approach to taking back control of your personal information online. Their screenshot proof, ongoing monitoring, and genuinely useful free option easily make them a top-tier privacy tool. To put a stop to the endless spam and annoying calls, go with Optery—you'll be so happy you did!

17 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for being with Optery for several years and for sharing this.

Our goal is to make privacy protection clear, transparent, and easy to follow, so we’re especially glad the screenshot proof and ongoing monitoring have been helpful to you. We truly appreciate your continued trust and support!

Rated 1 out of 5 stars

Not great at removal at all.

I've been a customer since Oct 2025 force one year membership, so at the time of this writing its been nearly 9 months, At this time you would think some of the spam calls, and text have reduced but sadly no it has not, and the dashboard still shows PENDING removal for about 25%+ of the sites available. Save your money and go with a different product!

14 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience.

When we help customers with removals from data broker sites, the goal is to reduce online exposure over time. Spam calls and texts can come from many different sources, so removals do not always result in an immediate reduction in unwanted contact.

We’d also like to take a closer look at the removals that are still showing as Pending on your dashboard and confirm the current status of those requests. We’ve requested your contact information through Trustpilot so we can locate your account and review the progress in more detail.

You can also reach us directly at support@optery.com with the email address associated with your account, and we will prioritize reviewing your case.

We appreciate your feedback and the opportunity to review your account and address your concerns properly.

Rated 5 out of 5 stars

Optery Data Removal services has my "BACK"

Optery Data Removal services has had my back
for the last year and performed a great job for me. Without the Help Optery preforms month by month, I can't get it done!..A Professional
Company with FIVE STAR Service that "WORKS"
A Five Star Thank You to the best in the Data Removal services !..

12 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your kind words and for trusting Optery over the past year! Our goal is to make data removal easier and continue working in the background so you don’t have to manage it all yourself. We’re glad to hear the service has been helpful, and we truly appreciate your support and five-star review.

Rated 5 out of 5 stars

Outstanding service! Optery has made a huge difference since launching in South Africa

A huge shout-out to Optery and their whole team! Your service is amazing: fast, professional, and thorough.

I also want to acknowledge Optery for expanding services to South Africa, Australia, and New Zealand on 18 March 2026. Before they launched here, we knew our data was being sold, but we had no reliable company to help us remove it.

If you haven't tried Optery yet, give them a shot. Highly recommended! I joined in April 2026, a month after the SA launch, and I haven't looked back. Try a free scan to see how many data brokers hold your personal information, then join and get your data removed.

I'd personally recommend going with the Ultimate tier. It covers custom removals for even the most stubborn data brokers, plus you get 24/7/365 support directly on their website.

Thank you, Optery, for the amazing work you do!

9 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the kind words and for being with Optery since shortly after our launch in South Africa! We’re glad to hear the service has made a meaningful difference for you.

Please feel free to reach out anytime if there’s anything we can help with!

Rated 5 out of 5 stars

Since joining Optery

Since joining Optery, my robo calls have stopped. I ws getting six to ten a day, every day. Once subscribed, they have stopped. Been over six months. Money well spent. The amount of web sites that listed my personal information was totally unknown to me. Wow, there's a lot of companies that buy your information. Have even used their report marketers service to report the few companies that got through their scans. Best money I ever spent, just for a silent phone.

8 January 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your experience.

It’s great to hear that the unwanted calls have stopped and that you’ve been able to see just how much of your personal information was available online.

We also appreciate you making use of the reporting tools for anything that needed additional attention.

Thank you for trusting Optery with your privacy and for taking the time to share your results.

Rated 3 out of 5 stars

It looks like they removed things, but....

It looks like they removed things, but my Spam emails and calls actually increased. I'm on my third and final year. It isn't worth $200 per year to me.

7 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for sharing your feedback. We’re sorry to hear that your experience has not met your expectations.

While removing personal information from data broker sites can help reduce online exposure and potential sources of unwanted contact, there are many other sources of spam calls and emails that fall outside of data broker removals.

We’d like to review your account directly to better understand the removals completed over the course of your subscription and your current exposure. We’ve requested your contact information through Trustpilot so we can locate your account and take a closer look.

You can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

Rated 5 out of 5 stars

The absolute best

The absolute best. I had used others who have nowhere near the clout Optety has and thus was not expecting the great results. I was exposed everywhere and now I’m not. They are worth every penny.

3 August 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your wonderful review!

Protecting your privacy is an ongoing effort, and we're grateful you chose Optery to help with that journey. Hearing that you feel we're worth every penny means a lot to our team.

Thank you again for your trust and support!

Rated 5 out of 5 stars

The support staff were in constant…

The support staff were in constant contact with me with assistance for cancelling my subscription to their service. Not that there is anything wrong with the service, it just wasn’t for me. The support was great and much appreciated

29 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for your kind words! We're glad we could assist and appreciate your feedback. Thanks for trying Optery!

Rated 1 out of 5 stars

horrible experience with the website

horrible experience. after a year of ok service I got a notice that it would auto-renew. I did not want to do that. The links provided in the email did not work. I attempted to sign on to the website and was confronted with one of those GD gotcha screens with tiny blurry pictures that as a 78 year old I could not read nor enlarge. I am enraged by those and cancel any organization that uses them. I cant cancel my account because I cant sign into it. I tried resetting the password twice and both times it times out in less than 30 seconds, something I have never seen before. Customer service is only by email. We'll see if they will cancel it. Frankly the results they provided, about 50%, are not worth the hassle.

27 July 2026
Unprompted review
Optery logo

Reply from Optery

We're sorry the cancellation process was frustrating. That's not the experience we want you to have, and we'd like to help make this right.

If we're understanding correctly, the main thing you need is to cancel your account so it doesn't auto-renew. To get that sorted quickly, please email us at support@optery.com with the email address associated with your account, and our team can help you directly. (We've also requested your contact info via Trustpilot in case that's easier.)

We send the auto-renewal reminders so customers have a heads-up and the chance to make changes before being billed. The image verification step (CAPTCHA) is intended to protect accounts from unauthorized access. We understand that it adds friction and certainly don't want it to feel like a barrier.

We're sharing your feedback with our product team, since we want every part of the experience, including cancellation, to be as easy as possible. Please reach out when you can so our team can resolve this matter for you promptly. We appreciate you taking the time to flag this.

Rated 1 out of 5 stars

Absolute garbage service

Absolute garbage service. I paid for 2 months and STILL had my information ALL OVER the internet.

20 July 2026
Unprompted review
Optery logo

Reply from Optery

We're sorry to hear this was your experience.

Removals don’t happen instantly. Each data broker has its own process and timeline, and some are known to be more difficult or slow to update. In some cases, profiles can also reappear, which is why we continuously monitor and re-submit removals while your plan is active.

You can learn more here: https://help.optery.com/en/article/after-upgrading-how-long-does-it-take-for-my-profiles-to-be-removed-zk72f4/

We just requested your contact information through Trustpilot. With that we can locate your account and investigate your concern further.

If preferred, you can also reach us directly at support@optery.com with the email address associated with your account, and our escalation team will prioritize reviewing your case.

Rated 5 out of 5 stars

Optery is thorough and methodical

Optery is very thorough, going state-by-state to remove your information where you might not have thought to look. I would have kept the plan if I could have afforded it. I can't right now, but I do recommend it for people who wish to guard their privacy, especially their physical location. They are methodical, and that helps me to feel a little bit safer in this world.

15 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for taking the time to share this review. We're glad to hear that our state-by-state approach gave you a sense of security, and that you noticed the level of detail we put into finding where your information may be listed.

Thank you again for your kind words and for trusting us with your privacy.

Rated 5 out of 5 stars

Even the $3.99 month option was very…

Even the $3.99 month option was very effective. Within one month's time so much of my information was removed. When I Google search for my name, the results are much cleaner and only show what I don't mind being public.

12 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing this. We're glad to hear the $3.99 plan has already made such a difference and that your search results are looking cleaner. That's exactly the kind of result we work hard for. If you ever need anything, our support team is here 24/7. Thanks again for choosing Optery.

Rated 5 out of 5 stars

Thank you, Optery!

Optery keeps you up to date with the status of your data removal from so many different websites. I was unaware of how many websites were showing my info everywhere online, and feel much better for having used them.

6 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for sharing this. We're glad Optery has helped you get a clearer picture of where your information was showing up online.

Protecting your privacy is exactly what we set out to do, so it means a lot to hear it's made a real difference for you. Feel free to reach out to our support team at support@optery.com anytime if you need assistance.

Rated 5 out of 5 stars

They helped me during a difficult time

This company really helped me when I was being harassed by someone online, they had found all of my previous addresses and were able to get ahold of my Mother and Fathers phone numbers including mine aswell, I cant speak on their customer service as I never had to contact anyone in support but the subscription really gave me peace of mind while that whole ordeal was going on, I would honestly reccomend this service

1 December 2025
Unprompted review
Optery logo

Reply from Optery

Thank you so much for your feedback. We're really glad Optery could be there for you during such a challenging time and help bring you some peace of mind.

It means a lot to know our service made a real difference when it mattered most. Thank you for trusting us, and please know our customer support team is available 24/7 if you ever need any assistance.

Rated 4 out of 5 stars

It works fine, quick , easy

It works fine. Unable to verify past work emails or old emails tied to old LinkedIn accounts.

5 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the feedback! We appreciate you flagging the issue with verifying past work emails and old LinkedIn accounts — that's helpful for us to know. We'd love to dig into this further with you to see what's going on; feel free to reach out to our support team with more details so we can look into it and improve that experience.

Rated 5 out of 5 stars

Highly recommend their software

Highly recommend their software. Does what they suggest.

3 July 2026
Unprompted review
Optery logo

Reply from Optery

Thank you so much for the kind words and the recommendation! We're really glad to hear that Optery is delivering exactly what you expected. If you ever need anything or have suggestions for how we can make it even better, don't hesitate to reach out. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

The timely reports kept me abreast of…

The timely reports kept me abreast of the progress. They were able to do what I had tried to do for years. Thank you for great quality and courtesy.

30 June 2026
Unprompted review
Optery logo

Reply from Optery

Thank you, Wanda! We're so glad the reports kept you updated and that we could finally help you get this done. Really appreciate your kind words. Please feel free to reach out to support@optery.com if you have any questions.

Rated 5 out of 5 stars

Optery has really help to protect my…

Optery has really help to protect my privacy - and acted quickly and efficiently. Honestly I was surprised at the number of data providers out there that share private information. Thank YOU Optery - you rock!!!

26 June 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the wonderful review! We're glad Optery has been effective in protecting your privacy. You're right — the number of data brokers sharing personal information can be surprising. We're here to handle it so you don't have to. We appreciate your trust and support!

Rated 5 out of 5 stars

Customer service is prompt in replying

24 June 2026
Unprompted review
Optery logo

Reply from Optery

Thank you for the kind words! We always aim to respond as quickly as possible. If you ever need anything, don't hesitate to reach out to us at support@optery.com.

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