Mortgage Educators and Compliance Reviews 

9,104
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 394 reviews, reviewers had a great experience with this company. Customers frequently praise the knowledgeable instructors for keeping online classes engaging, well-paced, and easy to follow. People also appreciate the comprehensive study materials and the support team's willingness to help resolve issues. Many learners emphasize that the curriculum provides valuable updates and professional insights. However, some people mentioned that the biometric signature feature is overly sensitive and frustrating to complete. Others expressed frustration with inflexible schedules, rigid timing requirements, and occasional technical difficulties during live training sessions. A few reviewers also noted that updating profile information or navigating certain platform features can sometimes take longer than expected.

What people talk about most

User experience

Customers had ambiguous experiences regarding user experience, often highlighting frustrations with the new... See more

Staff

Users describe positive interactions with staff, often praising the knowledgeable and engaging instructors.... See more

Service

Consumers find service to be positive, highlighting top-notch education and engaging courses that cover... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. Several consumers... See more

Website

Customers consistently note ambiguous experiences with website navigation and features. While some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The course material is great, my only complaint is those bio signatures! They are too “sensitive” it took sooo many attempts to be recognized, even if I put the correct code in. I’d rather have a code... See more

Company replied

Rated 4 out of 5 stars

The course is presented in a fail safe manner, and rightly checks the identity for each session. It could be better, if the entire course modules be listed upfront, asin past years.

Company replied

Rated 4 out of 5 stars

Marvins a super nice guy, relays very interesting info, kept an excellent pace not too fast not too slow.. his tone was a little mundane but w all fairness hard to deliver this type course content wit... See more

Rated 4 out of 5 stars

A full day of CE is always challenging. In my opinion, the live webinar is definitely the way to go. Marve shared a wealth of knowledge, flowed seamlessly and made things as interesting as possible. I... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

MEC is a NMLS approved nationwide mortgage training and education provider that offers live classroom, webinar and online mortgage courses in every state. David Luna along with a team of seasoned mortgage instructors offer years of experience in a variety of formats. Once a MEC student, always a MEC student - let us earn your business each year with any mortgage education need you have!

Questions about which CE courses you need?

Written by the company

Try our online CE Selector Tool!
The NMLS requires all licensed MLOs to take a minimum of 8 hours of continuing education each year, as well as any state-required electives. We offer continuing education in a variety of formats for the NMLS renewal process.

Need help studying for your NMLS National Exam?

Ultimate Test Prep Package includes the MEC Pass+ app! Available on Google Play or the App Store

Ultimate Test Prep Package includes the MEC Pass+ app! Available on Google Play or the App Store
App Exclusive Studying Tools, including the memorization slider and interactive flashcards.

Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(9,104)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Like so many other companies

Like so many other companies, the switch to the dominant Ai platform really made the experience in registering for classes extremely disappointing when I needed additional help. Being able to pick up the phone and call a live person is much more pleasant for an older person like myself.

3 September 2026
Rated 2 out of 5 stars

The videos were a certain length but…

The videos were a certain length but the timer that forces you t ok stay on a given screen before the next button appears was 1 to 2 min longer so I had to keep reqatching videos multiple times for the thing to let me move on even tho I watched the whole video I reached out to tech support and customer service multiple times and no one so much as acknowledged me so I ended up being stuck in the course double the time

26 August 2026
Rated 1 out of 5 stars

The test prep program glitches

The test prep program glitches. After taking a quiz it was no longer available yo go back and retake. In addition the 8 full tests thst were supposed to be available were now. Once I took a practice test thst was the only one available. I have reached out for a refund, but support so.far has been less than stellar.

26 August 2026
Rated 5 out of 5 stars

Easy Breezy CE

I love that the questions on the test match the material that they cover, it’s one of the best for that and I’ve done a lot of CE Classes in 20 years. The one bad part is that sometimes you have to repeat an entire section because it won’t go forward to the next button, but I’m hoping that they’re gonna fix that.

1 September 2026
Rated 1 out of 5 stars

The education that was offered never…

The education that was offered never materialized

27 August 2026
Mortgage Educators and Compliance logo

Reply from Mortgage Educators and Compliance

Hi Jerry,

Thank you for your feedback. We are sorry about the problems you experienced with your training course. We strive to provide a positive training experience and would like the opportunity to resolve your issues. If you would not mind, can you email CustomerCare@360training.com with the best way to reach you? We look forward to assisting you further.

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