Insane service! I had fun in discord. Got to speak to cool people, but what made this an amazing expierence is the super fast handling despite people just coming back from vacation and snow chaos in... See more
Company replied
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Insane service! I had fun in discord. Got to speak to cool people, but what made this an amazing expierence is the super fast handling despite people just coming back from vacation and snow chaos in... See more
Company replied
Jag handlade nyligen lite grejer från MaxGaming och det blev tyvärr lite strul med ordern. Efter att jag ringde in till kundservice så ordnade det upp sig fint, de ringde också upp dagen efter och b... See more
So happy that they now carry mechanical keyboard parts such as switches, lubes and keycaps! Would love to see more community popular sets, like GMK set, JTK Sets and EPBT/PBT sets. But having glorious... See more
I purchased a Lamza Atlantis OG V2 4K, but this mouse had a manufacturing defect. I contacted support, they wrote me back right away and solved my problem. They sent me a new piece that works perf... See more
Vi är specialister på gaming och esport, med över 20 års erfarenhet inom branschen. Hos MaxGaming hittar du inte bara coola gamingprodukter av högsta kvalité, utan också ett sortiment som är noga utvalt och ständigt uppdateras för att ge dig som gamer allt du behöver. Oavsett om du är en casual spelare eller en professionell esportare, har vi något som passar dina behov. Utforska vår breda kollektion av gamingtillbehör, allt från musmattor och tangentbord till hörlurar och specialbyggda datorer, och ta ditt spelande till nästa nivå. Vi tror på att erbjuda det bästa för att förbättra din spelupplevelse.
Johanneslundsvägen 14, 194 61, Upplands Väsby, Sweden
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from MaxGaming.se
Insane service! I had fun in discord. Got to speak to cool people, but what made this an amazing expierence is the super fast handling despite people just coming back from vacation and snow chaos in Sweden. The inventory, gamified account management and the speed make this an amazing platform. Can you guys take over the SL train and bus service please. I am sure you would do that much better :-)
Reply from MaxGaming.se
I ordered a mousepad, didn't like the texture, and decided to return it. A standard process in e-commerce, or so I thought.
I sent a formally correct withdrawal email within the 14-day period. Under EU law, this is sufficient. However, MaxGaming support ignores valid legal withdrawals and tries to force customers into a "new return portal."
This portal is designed to obstruct your rights and violates EU consumer directives:
1. It forces you to select a reason for the return (Illegal: Withdrawal rights are unconditional).
2. It forces you to upload photos of the product just to get a return address/label.
Making the upload of evidence a mandatory precondition for exercising a withdrawal is illegal. They are actively building hurdles to discourage returns. It is shocking that a shop operating in the EU thinks they can override the law with a "convenient" web form. Do not buy here if you value your consumer rights.
Excellent return process - The retrurn process is rather simple, you send a mail, you get a return label and send the package back. I bought one item, which i was satisfied with, and another one which was a keyboard that i ordered the wrong layout for, and both got returned without issue, minus shipping. Some other companies would have hassled, made an issue about it but with maxgaming i was able to simply try, return and procceed with another purchase.
Since it was this easy, i feel safe purchasing products from here and will surely return again.
Reply from MaxGaming.se
Great! I ordered 3 refurbished ps4 controls and paid right away. I was a bit unsure, but they arrived after 2 days (swedish domestic mail). They look great, works great!
Reply from MaxGaming.se
Ordered a racing steering wheel stand around 1300h and they have shipped it within 3 hours. Super quick service and very good customer service. Highly recommended.
Reply from MaxGaming.se
Reply from MaxGaming.se
Do not buy from this site because if there is a problem, they will not refund.
Reply from MaxGaming.se
Haha, just ordered skids for my mouse. When I got the package they have ofc forgotten to include my only order. The skids wasn't in the package. Only a sticker saying Ghostglides and a tutorial card on how to put the skids on...
Reply from MaxGaming.se
Its been weeks and no one reached me back regarding the new earpiece you sold to me which has suddenly developed fault as the right ear is extremely low. No okay at all. Your first swift response felt great thennnn radio silence after u got all the info you needed.
Ordered a PS5 wall mount, discovered i had ordered the wrong type. Quick email to MG and it was all sorted with return labels for me to print.
Great and quick customer service.
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