Weenect Reviews 

Really eased the worry of letting my kitten outside and the functions of the bell help me know where abouts he is and the buzzer is his signal to come home for food

One of the best companies I've ever had to deal with, easy online interaction with quick response and problem resolution.

Peace of mind. Ease of use

Absolute shit product. Do not waste you money on this garbage. The tracker never worked, it would tell me the cat was in areas that it wasn't. It would alert me that he was in a no-go zone but he was on the floor in front of me. I had it off of the cat and on a table for a couple days and it would alert me that the cat was roaming the neighborhood when clearly he wasn't and the collar never moved. They refuse to refund me. Don't get screwed!

The fact the tracker can use different network types, and go into airplane mode when it's within range of my home WiFi, means it's the only one that's worked for me, both for connectivity and battery life.
I also appreciate the small size, and the early notifications on battery charge (just on the phone, not waking my dog up in the middle of the night!).

I did have a connectivity issue shortly after I got it, and found their tech support really knowledgeable, thorough, and helpful. It did take a bit of going forwards and back to test things and collect information over a few days, but unusually the whole conversation was with a single person (yes, a real one!) which made it much easier.

I purchased the Weenect XS via Amazon in the US. When I received the unit, the SIM seems to be locked to "international/Europe" and I could not change it through the app. This could impact local connectivity, but also the monthly subscription is more in Europe. The subscription comes up as 14 Euros for monthly rate, which is 16.20USD -- more than the current price in the US. I called Weenect several times and sent a contact form but have not received any help to date.

Fast response. Clear and helpful communication to find a solution.

Deborah was very understanding and helpful, and was able to resolve my issue

Always helpful and professional service .

Great peace of mind especially now as we moved houses.

Quality of equipment is reassuring. Collar, tracker both robust, so far weatherproof. My dog (20kg) is not bothered by the collar. Frequency of positions is OK, I often use superlive to track my dog (a hunting dog). Precision is generally excellent. The months free trial of premium is an excellent idea to see the full capabilities of the XT tracker. The basic map options are adequate for me in rural areas. Battery life is more than adequate for my purposes. The ability to define polygonal security zones is a vast improvement over circular zones. Bravo. Mobile signal coverage here is generally excellent, but some of our walks are out of network. Your software is impressive. Intuitive, easy to use both on the phone and the desktop. I appreciate the ability to review our routes on the computer. The help pages and supplementary videos are comprehensive. I havent used the buzzer and vibrator yet. The training video is very helpful

We chose this particular collar because our cat is quite small. There are other collars on the market but this is the best value for money and does everything we could ask for. I have needed to contact customer service a couple of times whether that be through problems with the tracker or problems with The GPS or systems going down but that’s very rare and and they have always responded in a timely fashion. Would definitely recommend this tracker, especially if you have a small cat like we do.

This was a very smooth experience. We reported the 40 tracker on Friday morning, and the new one arrived from France at lunchtime today (Wednesday). This was such an improvement on last time. Several replacement trackers disappeared en route. I seen you are now using different couriers. Chronopost
and DFD. They both kept us informed and delivered very quickly. Thank you for listening to the feedback from last time! Best wishes from the UK!

I am highly satisfied with Weenect! First of all, the collar is made of a flexible material that is incredibly comfortable for my cat to wear. So far, it has never come loose. Another huge plus is that I only need to remove the tracker itself to charge it, rather than taking off the entire collar. This makes it exceptionally easy and convenient to use!

Always very helpful

Fantastic customer service, prompt and explained things clearly.

Great communication.

Weenect works very well, keeping track of our dog.