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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is an excellent product with impressive overall performance. The only minor drawback is that dust spots tend to be visible around the lens area. Aside from this, the product delivers great qualit... See more
The projector is comfortable and excellent, projects at a high level for its price. Although I had to wait a long time, it was worth it. A small defect I received with the projector is an internal scr... See more
It doesn’t line up with the scene that grate
Company details
Written by the company
Wanbo is a dedicated designer and manufacturer of smart home projectors, serving customers worldwide. Guided by the philosophy — "details achieve excellent quality, innovation leads the future of technology" — the company focuses on delivering high-quality big-screen entertainment for everyday use. Wanbo projectors are built for real-life scenarios: movie nights, gaming, or casual family sharing. The product lineup includes portable projectors, smart projectors with built-in streaming support, and home theater models suitable for living rooms, bedrooms, and various living spaces. Each device is engineered with attention to detail, low noise operation, and user-friendly interfaces. At Wanbo, great home entertainment means simplicity and enjoyment — no complicated setup, no extra equipment, no compromise on quality. Whether you want to watch your favorite shows on a large screen, host a backyard movie night, or set up a gaming session with friends, Wanbo makes it easy. The brand stands for thoughtful design, reliable performance, and genuine value. From portable projectors to home theater models, Wanbo helps users start their own big-screen journey without unnecessary headaches. Visit the official Wanbo website or store to learn more and explore the latest collection.
Contact info
4th Floor, Building 1, Chuangjian Phase II Industrial Zone, Yingrenshi Community, Shiyan Subdistrict, Bao’an District, 518108, Shenzhen, China
- service@wanbo.cn
- wanbo.cn
4.0
Great
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 19% of negative reviews
Typically replies within 2 weeks
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Purchased a X7 Pro max , bad black pixels brand new out of box and not accepting returns
Purchased a X7 Pro max , there was issues in display pixels black on top left side of screen in a brand new device , and they are not ready to refund or return the device they just ask to be their repairman buy tools and fix it yourself.
Bad experience, shouldn't have bought it from this place , they don't honor returns just sell and forget.
Edit 11/05 , - pls respond to my email which I mailed earlier
2 November 2026
Unprompted review
Reply from Wanbo
Hi, We’re truly sorry to hear about your experience with the X7 Pro Max. Receiving a brand-new projector with display issues is certainly disappointing, and we understand your frustration.
We sincerely apologize if our previous communication made you feel that you were expected to repair the device yourself. This is not the experience we want any of our customers to have.
We would appreciate the opportunity to review your case and find a more satisfactory solution. Please contact our support team at info@wanbo.cn with your order details and a reference to this review, so we can look into the matter and assist you further.
Your satisfaction matters to us, and we hope to have the opportunity to make things right.
The quality of the product îs very good
20 August 2026
Bad customer experience
Got a projector, paid for replacement and didn’t work, waste of my money. Won’t buy again
26 August 2026
Reply from Wanbo
Thank you for your feedback. We’re truly sorry that the replacement didn’t resolve the issue and that you feel disappointed with your purchase. This is not the experience we want our customers to have. We’d appreciate the opportunity to look into what happened and help find a solution. Please contact us at support@wanbo.cn with your order details so our team can review the situation and assist you further. We sincerely apologize for the frustration and inconvenience caused.
Projector is rubbish change lens glass…
Projector is rubbish change lens glass still got shadows this product is going in the bin would not purchase any wanbo product again and would not recommend to my enemies.
13 August 2026
Reply from Wanbo
Hi, we're truly sorry to hear about your experience with our projector and that the issue persisted even after replacing the lens glass. We understand how frustrating and disappointing this must be, and this is certainly not the experience we want our customers to have.
We'd appreciate the opportunity to look into this further and see how we can help. Please contact our support team at support@wanbo.cn with your order details and a description of the issue so we can assist you.
Thank you for sharing your feedback. We take it seriously and will do our best to help resolve this matter.
Receive a faulty set
Receive a faulty set, was expecting a new replacement but was sent the motherboard and asked me to strip open and repair it myself ! Told them I don’t know how to repair it and insist they sent me a replacement but after 2 months , nothing changes
11 August 2026
Reply from Wanbo
We’re sorry to hear that your case has not yet been resolved. We take customer feedback seriously and would appreciate the opportunity to review the details of your case. Please leave your order number here or contact our support team at support@wanbo.cn so we can look into the matter and provide appropriate assistance.
Great customer support and step-by-step guidance
Excellent experience with Wanbo’s after-sales team. They sent me the internal fan replacement part and included a very helpful video tutorial explaining the whole repair process. Thanks to their clear instructions, replacing the part was easy and my projector is back up and running. Great customer service!
3 August 2026
Beautiful hardware!
Love the retro-futuristic aesthetics and design of the projector. Plus point was the ToF auto frame adjustment function. Great value for money!
20 July 2026
⭐️⭐️⭐️⭐️⭐️ Excellent experience with Wanbo
⭐️⭐️⭐️⭐️⭐️ Excellent experience with Wanbo
Buying the Wanbo X5 Pro has been a great experience, but what I would especially like to highlight is the after-sales support. Without a doubt, it has been one of the best customer service experiences I’ve ever had with a brand.
The Wanbo team genuinely cares about their customers. They are always willing to answer questions, listen to concerns, and find solutions to any issue, even when the problem is not an easy one to solve.
What I appreciate the most is that their support feels human, caring, and genuine, rather than just receiving automated customer service responses. You can truly feel that they care about helping their customers and making sure they are satisfied with their purchase.
I am very happy with my Wanbo X5 Pro and, especially, with the support I have received after my purchase. Wanbo is a brand that genuinely cares about its customers.
Thank you, Wanbo, for the excellent support and for treating your customers with such genuine care! ❤️
28 May 2026
The delivered product is not working…
The delivered product is not working properly, which means it is not compatible with my projector model.
4 July 2026
It's great!
2 July 2026
The best device ever!
The best device, the best quality, and the best customer service! Fast responses, fast shipping, and an overall excellent experience. I highly recommend it! ⭐️⭐️⭐️⭐️⭐️
8 July 2026
I still didn’t get my product yet.
I still didn’t get my product yet.
I ordered it about 3 months ago
26 June 2026
good image quality
17 June 2026
⭐⭐⭐⭐⭐ Excellent experience
⭐⭐⭐⭐⭐ Excellent experience – 100% satisfied!
I’m extremely happy with my experience with Wanbo. Everything went smoothly from the moment I placed my order until the projector arrived.
I ordered the Wanbo T2 Ultra Gimbal Projector with the storage bag, ALR screen and HDMI cable, and I’m 100% satisfied with both the product and the service.
Customer support was excellent. They responded quickly and clearly to my questions, confirmed that all import duties and customs-related charges for delivery to the UK were covered, and even contacted me before shipping to make sure I had selected the correct plug version. I really appreciated this attention to detail.
Delivery went smoothly with no unexpected charges, and everything arrived safely.
The T2 Ultra itself has exceeded my expectations. The picture quality is excellent for the price, autofocus and automatic keystone correction work very well, Android TV is easy to use, and streaming apps work perfectly. Setup was straightforward and I was enjoying films on a huge Full HD screen very quickly.
Considering the projector, accessories, customer service and overall buying experience, I think the value for money is outstanding.
I would definitely buy from Wanbo again and happily recommend them to anyone looking for a great projector at a very reasonable price.
Thank you, Wanbo!
24 June 2026
The Cube 2 Pro did not meet my…
The Cube 2 Pro did not meet my expectations because I noticed slight blurriness around the corners of the image. I reported the issue, and you kindly sent me a replacement lens. However, even after replacing the lens, I do not see much improvement, and the corner blurriness is still noticeable.
Because of this, I asked whether I could upgrade to the Vali 1, as I believe it would better meet my expectations. Unfortunately, I was informed that an upgrade by exchange was not possible from your side.
Honestly, I now regret purchasing the projector directly from your website. If I had purchased it from a local seller or another platform, I might have had more flexibility with an exchange or upgrade.
I kindly ask you to reconsider my request and see if there is any possible solution, such as an exchange or upgrade to the Vali with an appropriate price adjustment.
15 June 2026
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