Banner for Wainwrights Accountants | Wirral

Wainwrights Accountants | Wirral Reviews 

327
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional professionalism throughout their interactions. Customers frequently praise the staff for being exceptionally friendly, approachable, and always ready to offer clear guidance. Many people note that the service provided is consistently efficient, highly professional, and delivers remarkably quick response times. Clients also appreciate the seamless onboarding process and the reliable ongoing support that actively helps their businesses grow. Consumers highlight that the dedicated team explains complex tax matters in simple terms, successfully making the whole process completely stress-free. Reviewers value the reassuring approach that allows them to concentrate fully on running their enterprises without accounting worries.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting a great, professional, and efficient team.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, efficient, and... See more

Customer service

People report positive experiences with customer service, noting that phones are always answered quickly and... See more

Response time

Users describe positive interactions with response time, noting that advisers and team members provide a fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I asked Wainwrights to help me with my tax return, and they’ve been excellent from start to finish. They already knew my accounting software (Hammock), which made everything really straightforward. Th... See more

Rated 5 out of 5 stars

Setting up a new Ltd company and coming from a non-financial background, I had no knowledge of VAT, PAYE, CIS etc. The team at Wainwrights especially Kelly, have walked me through it all step by step... See more

Rated 5 out of 5 stars

Our accounts are always completed quickly and accurately and their service represents excellent value for money. During the year we receive occasional financial updates and tips and they are always h... See more

Rated 5 out of 5 stars

Andy has a Very professional team , always there when need to discuss anything for the business Jamie is amazing , very experienced and well oriented about my business accounting We been 6 yrs n... See more


Company details

  1. Accounting Firm
  2. Accountant
  3. Bookkeeping Service
  4. Payroll Service
  5. Tax Advisor
  6. Tax Preparation Service

About Wainwrights Accountants | Wirral

Written by the company

Your Trusted Accountants for Small Businesses & Self-Employed Professionals

Wainwrights Accountants are your dedicated partner for accounting and financial support, designed to help small businesses and self-employed professionals thrive. We focus on simplifying finances so you can focus on growing your business.

Our Services Make Running Your Business Easier:
  • Comprehensive Accounting Support: From bookkeeping to tax returns, we provide end-to-end support, tailored to your specific needs.
  • Efficient Payroll Services: Streamline your payroll processes and stay compliant with HMRC regulations, giving you peace of mind.
  • Business Start-Up Advice: Get your business off the ground with expert advice on everything from structure to tax planning.
Why Choose Wainwrights Accountants?
  • Dedicated Personal Support: Receive one-on-one guidance from our in-house team of experts who genuinely care about your success.
  • Fixed, Transparent Pricing: Enjoy simple, clear pricing with no hidden fees. Know exactly what to expect each month.
  • Local Expertise: Based in Wirral, we understand the local business landscape and have years of experience helping small businesses and sole traders succeed.
  • Modern Solutions with a Personal Touch: We combine the latest accounting software with traditional, personalised service.

At Wainwrights Accountants, we believe that managing your finances should be straightforward and stress-free. Let us handle the numbers, so you can focus on what you do best. Visit us today to learn how we can support your business.

Ready to work with a team that understands your needs?

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(327)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor service with no explanation

This is my first year working as a contractor and having my own limited company. When choosing an accountant, I specifically wanted someone who would guide me through the process, explain my responsibilities, and ensure I remained fully compliant.

Wainwrights had excellent reviews and appeared friendly, approachable, and reassuring, which is why I chose them. Unfortunately, my experience has been very different, and I'm unsure why it has been so different from all the other reviews.

Throughout the year, I have found myself having to chase my accountants to ensure important compliance matters were being addressed. For example, I only discovered the need to register for PAYE and arrange VAT payments because fellow contractors asked whether I had already done so. These are the kinds of things I would have expected my accountant advise me on.

The latest example involved an email informing me that I needed to pay my PAYE liabilities for Q1. Prior to receiving this email, I had not been given any information about how much was due or how to make the payment. I replied immediately requesting clarification but received no response. When I called, I was told the email had been sent in error. However, later that same day I received another email containing the payment details, but by then the deadline had already passed by two days.

What was particularly disappointing was that the email contained no explanation or apology for the confusion. I responded to express my concerns and frustration but, once again, received no reply.

Overall, I have felt unsupported and have lacked confidence that my business is being looked after. As a first-time contractor, I wanted guidance and reassurance from my accountant, and unfortunately I feel I have not had that.

1 August 2026
Rated 5 out of 5 stars

Andy has a Very professional team

Andy has a Very professional team , always there when need to discuss anything for the business
Jamie is amazing , very experienced and well oriented about my business accounting
We been 6 yrs now with wainwright and never looked back

Thank you all

1 August 2026
Rated 5 out of 5 stars

Wainwrights have been amazing

Wainwrights have been amazing - Liam is well informed, helpful and takes away the worry of the accounts as I know they are being looked at by an expert! Would thoroughly recommend, Liam is always responsive, supportive and I couldn't recommend him and the team more highly.

13 July 2026
Rated 5 out of 5 stars

I have been with Wainrights for about 7…

I have been with Wainrights for about 7 years now. I find them easy to work with, help full and proficient. I can endorse all of the other fine reviews I have seen about them. I really like these people. Andy the Boss and Jamine who does my work in partiular. Thanks guys.
From Dave of Alternative Building Control Solutions ltd.
Fire safety and Building regulation consultants

16 July 2026
Unprompted review
Rated 5 out of 5 stars

5 star review

5 star review. Always been excellent, pro active service that has supported our business as we have grown. A trusted business advisor which adds value. Recommended.

13 July 2026
Rated 5 out of 5 stars

They are friendly

They are friendly, efficient and professional. I feel like a valued customer rather than a nuisace, which is what i felt like with my previous accountants. They very reasonably priced ,especially for small fry like me.

9 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look