Thank you, Ms. Emily and Ms. Niecey for the excellent customer service during my visit on May 26th. Your superb customer service, efficiency to renew my loan, and the knowledge of what the store off... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded in 1952, Republic Finance is a BBB-accredited company that offers a wide range of consumer loan products, delivering flexible lending solutions with a longstanding commitment to exceptional customer service.
Contact info
8428 Parkwood Blvd., 75024, Plano, United States
- (800) 317-7662
- digital@republicfinance.com
- republicfinance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and great customer service…
Very helpful and great customer service and support
Made getting a loan
Made getting a loan be very easy uncomplicated and just friendly staff
Don’t know why they lied
Good while I was paying. When I paid off early I had gone to their site to see what I owed. Sent them a check for that amount. (Their site shows what you will pay after all payments so I over paid by a LOT) I called and asked when I would get the refund. They said they had to wait 21 days to ensure the check was good. I waited 5 weeks and still no refund. Called and asked why. Was told they had found my check in the bottom of their mailbag several days back and sent so I should get it soon. Got it the next day (it was postmarked the day before when I had talked to them and they lied)
The staff was kind
The staff was kind, friendly and friendly as well as supportive in assisting with the loan process.
Always very nice and friendly employees…
Always very nice and friendly employees always ready to help in anyway.
Dont do it
Quick to take you to court an put judgment on you they dont care about financial hardships that may happen worse experience ever place sucks
Republic was easy to get accepted…
Republic was easy to get accepted people are nice and helpful. They don't have the best on the rates but sometimes you don't have a choice. Good way to help build your credit.
Client support
Need a loan go to Republic Finance very…
Need a loan go to Republic Finance very professional staff fast and friendly service...
Very weird company
My credit score is 710, I earn $77,000 a year, and all of my credit cards are well below their limits. My payment history is 100% on all of my accounts, including the one I have with them.
Yet they denied my request to refinance just $4,000 because of a $400 collection account that is currently under dispute since it resulted from fraud.
Now I have an unnecessary hard inquiry on my credit report because of them. This company is incredibly inefficient. No wonder they have so many negative reviews and such a low rating. It’s a shame I didn’t read them before doing business with them.
I’m not sure
I’m not sure , the name of my loan officer but she was very nice and pleasant. She made the loan process so smooth with no stress involved, shes truly 100% serves her customer the best way
Wonderful Experience!
I was waiting on the transfer of money that got help up. I had money in timed deposits, but needed a loan until the money was freed up. This company helped me within a day. The staff at the Dayton, Ohio office was just great. I applied and went to a local office to pick up the check. Thanks for the quick help!
I’ve been trying to make my payment…
I’ve been trying to make my payment every since I got the check for my loan no one has reached out to me. I haven’t gotten a single phone call a single email. I have made several attempts to contact Republic by phone is most likely do not want me to make my payment the app doesn’t work. I guess I’m going to have to drive all the way down there and pay them in cash.
it took too long with paperwork
The quick response and easy processing…
The quick response and easy processing of the paper work made it so convenient for me. Add the professional and friendly demeanor of the employees, gave me a great experience of choosing this business. Would highly recommend…
I was able to take care of my…
I was able to take care of my transaction in a timely manner. Taylor was very helpful!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.