I made the payment, and the money was deducted from my bank account, but I never received the code I purchased. I was told that the payment had failed and that I should try another payment method. I w... See more
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Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it w... See more
Company replied
I belong to a generation not very comfortable with the mobile phones. And I needed assistance to apply the refueling in a mobile phone. And the Assistant told me that the former SIM CARD was not anymo... See more
Company replied
I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.
Company replied
Company details
- Mobile Network Operator
- also in
- Gaming service Provider
- Glasses Store
- Music Store
- Telecommunications Service Provider
About Recharge.fr
Written by the company
Recharge.fr est le site internet de référence pour acheter facilement et rapidement votre recharge, carte prépayée ou carte cadeau en ligne. Rechargez votre crédit d’appel mobile parmi plusieurs opérateurs téléphoniques en France en seulement 30 secondes. Offrez-vous également une carte bancaire prépayée, une carte prépayée de jeu ou encore une carte cadeau Musique, TV & Apps en seulement quelques clics. Le paiement est possible avec un compte Paypal ou par carte bancaire (CB, Visa, Mastercard, Maestro). Après l'achat, votre code numérique s'affiche sur votre écran et vous recevez également votre recharge par e-mail. Quelle que soit votre envie du moment, Recharge.fr a la carte prépayée pour vous.
Recharger du crédit toujours et partout sur Recharge.fr
Written by the company
- Nous sommes à votre écoute !
- Une question ou un souci avec votre commande ? Contactez-nous directement à support@recharge.fr pour que nous puissions vous aider au pus vite. Il n'a pas de problèmes, que des solutions :)
- Rapide et simple
- Êtes-vous pressé ? Commander du crédit se fait en 30 secondes. Vous recevrez le code directement par e-mail. Donc commandez le crédit dont vous avez besoin quand vous en avez besoin !
- Payer en toute sécurité
- Si vous faites des achats en ligne, votre sécurité est toujours extrêmement importante. C'est la raison pour laquelle il est possible de payer par exemple avec PayPal, Carte Bancaire et Visa. La commande de votre crédit préféré se fait non seulement vite, mais aussi en toute sécurité.
- Grand choix
- Voulez-vous recharger votre crédit d'appel, augmenter le temps de jeu de votre jeu préféré ou acheter un beau cadeau de dernière minute ? Sur Recharge.fr, vous pouvez trouver le bon crédit pour chaque personne et pour chaque occasion.
Contact info
2D, rue Georges Mélies, 78390, Bois d'Arcy, France
- support@recharge.fr
- recharge.fr
3.7
Average
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I made the payment
I made the payment, and the money was deducted from my bank account, but I never received the code I purchased. I was told that the payment had failed and that I should try another payment method. I want a refund.
31 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Neither code received neither support…
Neither code received neither support answer, is a failure. Not trust or buy here
8 October 2026
Unprompted review
Reply from Recharge.fr
Hello,
Our support team has already responded to your request regarding this transaction.
Due to a processing issue, your order could not be completed, and the full amount has already been refunded back to your original payment method. Depending on your bank, it may take a few business days for the refund to reflect on your account statement.
We apologize for the inconvenience and appreciate your patience! 📩 Recharge.fr
Reply from Recharge.fr
Merci beaucoup pour votre commentaire positif! Nous sommes ravis que vous ayez trouvé notre service rapide et efficace. En ce qui concerne votre préoccupation, nous aimerions en discuter davantage. N'hésitez pas à contacter notre service client pour plus d'assistance. 💡✨ Cordialement, Recharge.fr
Reply from Recharge.fr
Merci beaucoup pour votre retour positif! Nous sommes ravis que vous trouviez notre service rapide et efficace. Nous visons toujours à rendre nos processus aussi simples que possible pour nos clients. 😄✨ Cordialement, Recharge.fr
Reply from Recharge.fr
Thank you for your positive review! We're thrilled to hear that you're pleased with our service. We'll continue doing our best to provide you with the same consistent experience. 😄✨ Kind regards, Recharge.fr
Reply from Recharge.fr
We're sorry to hear about your experience. It's important to us that all our products meet the highest quality standards. Could you please contact our Customer Service so we can look into this for you? Your feedback is really valuable as it helps us improve our services. Kind regards, Recharge.fr
When you pay one time with cars they…
When you pay one time with cars they use to pay them self when they want be carrlfull ! Not god company
30 August 2026
Reply from Recharge.fr
Thank you for taking the time to share your experience. We're sorry to hear about the trouble you've faced. At Recharge.fr, we value our customers' trust above all else, and we assure you that any unauthorized transactions will not occur. Please contact our Customer Service team as they are better equipped to assist you with this matter. Your feedback is invaluable to us and will help improve our services. Kind regards, Recharge.fr
Reply from Recharge.fr
We're thrilled to hear that you find our service reliable and of high quality! ✨ Your recommendation means a lot to us. We're here to deliver the best service to our valuable customers like you. Kind regards, Recharge.fr
Very reactive when you have a question.
Very reactive when you have a question.
Very efficace and secure
23 June 2026
Reply from Recharge.fr
Thank you so much for your positive feedback! We're thrilled to hear about your great experience with our customer service. We always strive to provide efficient and secure services to our valued customers like you. 😄✨ Kind regards, Recharge.fr
Reply from Recharge.fr
Thanks for your wonderful review! We're thrilled to hear that you had a good experience with our client service. Our team works hard to provide the best support and we're glad it shone through! 😄💡 Kind regards, Recharge.fr
Reply from Recharge.fr
Thank you for your 5-star review! We're thrilled to hear you enjoyed our service. We'll keep doing our best to ensure we continue to provide great service. 😄✨ Kind regards, Recharge.fr
Absolute waste of money
Absolute waste of money, there's no where to enter the orange mobile number code, this company is a complete scam and should be shut down. I have contacted customer service multiple times who are taking absolutely no responsibility. Useless company, should not exist.
14 May 2026
Unprompted review
Reply from Recharge.fr
We're very sorry to hear about your experience with our service. We aim to facilitate a seamless process for our customers and it's unfortunate that you've had this encounter. Our team is always ready to assist in any issues that may arise and we apologize if you feel your concerns were not adequately addressed. Your feedback provides us important insight and we assure you that we'll use it to improve our services. Please, if you are still experiencing issues, do not hesitate to get in touch with our Customer Service again. We truly want to provide you with a satisfactory solution. Kind regards, Recharge.fr
Very quickly works all the time
Very quickly works all the time .
No problems. Very secure.
31 May 2026
Reply from Recharge.fr
Thank you for the fantastic review and the 5-star rating! ⚡️ We're thrilled to hear that you find our service quick, reliable, and secure. Your feedback boosts our spirits! 😄 We look forward to continuing to serve you in the future. Kind regards, Recharge.fr
Reply from Recharge.fr
Thank you for your 4-star review! We're thrilled to know that you find our platform simple and intuitive. We're always striving to provide the best customer experience. 💡✨ Kind regards, Recharge.fr
Bought a 20euros Paysafe card on this…
Bought a 20euros Paysafe card on this site, i paid, the payement is confirmed and what a surprise when i see its been 30 minutes that i havent received anything. Lets try the technical support, i try to send what is going one for the first time but i can,t send the message because apparently i was spamming sending????, i copy the numbers and letters to put the number of the command, i put it and they said its not the same one but it was literally the same that they send me so i dont understand. And guess i try a second time and the same happens, i dont receive the code you cant contact them for something that sould not happening, how the number of the command is not the same as theses you send me? So i literally cant send a report to the support technique, now i just want a refund and will never be going this site again
its my first try on this site,losses my money and my mind rn and cant event have help are yall scammers?
3 May 2026
Unprompted review
Reply from Recharge.fr
Hello, We are very sorry for the frustration and the trouble you experienced while trying to contact our support team. As we have informed you via email, your payment actually did not go through successfully, which is why the code was not issued. Please check your bank statement, as any pending authorization should be released by your bank shortly. We apologize for the technical difficulties you faced with our contact form and the command numbers, and we assure you that we are here to help. If you have further questions regarding the failed payment, please reply to our latest email so we can assist you directly. 🛡️ Recharge.fr
SUPER EASY AND SERIOUS SITE
17 March 2026
Reply from Recharge.fr
Thank you for your kind words! We're thrilled to hear that you found our site easy to use and reliable. Your satisfaction is our top priority. Keep enjoying our services! 🔥✨ Kind regards, Recharge.fr
So satisfied with the service 👏
17 March 2026
Reply from Recharge.fr
We're thrilled to hear that you're satisfied with our service! 🎉 Your positive feedback means a lot to us. Thank you for taking the time to share your experience. We look forward to serving you again soon! 😄 Kind regards, Recharge.fr
I'm disappointed not to have received…
I'm disappointed not to have received my top-up, but satisfied with the quick processing of my request and the refund
11 March 2026
Reply from Recharge.fr
##
Hello, We are sorry to hear that your top-up did not arrive as expected, but we are glad that our team could assist you quickly. We appreciate your positive feedback regarding the processing of your request and the refund. Our goal is always to ensure a smooth experience for our customers, and we are happy to know that the resolution was satisfactory for you. We hope to see you again soon for a more successful purchase. 🌟 Recharge.fr
Using Recharge to buy Apple gift card
I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.
7 March 2026
Reply from Recharge.fr
We're thrilled to hear that you had a smooth experience with our service! 💳✨ It's great to know that you found the process of purchasing an Apple gift card from us quick and effortless. Thank you for sharing your positive feedback! Kind regards, Recharge.fr
Everything is going to be resolved if you check well before verifying
Everything is going well but to increase your customers and improve everything you need to make everything better by trying your best to give your customers best rate, discount and moreover good codes so that it doesn't break down
6 March 2026
Reply from Recharge.fr
Thank you for your 5-star review and your suggestions! We're always looking for ways to improve and provide the best service to our customers. Your ideas for better rates, discounts, and reliable codes are duly noted ✨. Kind regards, Recharge.fr
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