Realtox Media Reviews 

69
TrustScore 4.5 out of 5

4.3

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Company details

  1. Web Hosting Company

Written by the company

Realtox Media ist ein junges Startup im IT-Bereich was Colocation und Managed Services anbietet.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

69 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(69)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

bad experience

Guys, this was honestly one of the worst experiences I’ve had with a hosting provider.

I ordered a server, but I immediately ran into a problem with it. I contacted support and had to wait 24 hours just to get a reply, which already delayed my work.

After they finally answered, it took them another 24 hours to actually fix the issue. So in total, I lost more than a full day and all my work got delayed because of them.

Overall, the experience was terrible in every way, and this will probably be the last time I ever deal with them.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Good servers and good support

I'm completely satisfied! The support is top-notch—they resolve any issues quickly and almost always try to help. They're never rude. Mistakes happen, but that's normal for a smaller provider. I highly recommend them!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Smaller provider with great support

I'm a customer for both colocation and hosted services for some time now. I haven't had any downtimes except the ones which were scheduled upfront and notified by the provider. Moreover, the support and communication with the whole team is really great, and they even try to help if it's beyond their scope of responsibility.

19 December 2024
Unprompted review
Rated 4 out of 5 stars

The service is OK

The service is OK, but the response is slow.

12 August 2024
Unprompted review
Realtox Media logo

Reply from Realtox Media

Hi, thank you for your feedback.

Rated 5 out of 5 stars

A nice little German hosting service.

I ordered my first server here 2 months ago and had problems with the ip address. I wanted to leave, but the support solved the issue and explained the problem. Then I slowly started to buy servers here for my needs, now I have moved to dedicated servers and will continue to buy them.
As for hosting - it works stably, the prices are good. Support - the best guys. I hope for further co-operation.
I found only one disadvantage: when automatically reinstalling the OS you need to manually assign an IP address. Otherwise, everything is ok.

-- Add a dark theme (like on your lending) and English language please. --

7 July 2024
Unprompted review
Realtox Media logo

Reply from Realtox Media

Hi, thank you for our feedback.
And yes, we will add a dark theme on our site.

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