Randstad Reviews 

753
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Was phoned by two separate agents and told I was on a project - I uploaded my certificates and provided referees. References were collected (and I know there was nothing negative on them). At this... See more

Rated 5 out of 5 stars

Great company with a very helpful and professional team. They provided me with good work and made the whole process easy and smooth. I really appreciate their quick communication and support.

Rated 1 out of 5 stars

If you're a contractor and offered work via Randstad, do so at your own risk. They will offer you a poor rate (way below what the customers are actually paying for the position) and they do nothing... See more

Company replied

Rated 1 out of 5 stars

I understood why there are so many negative reviews. I applied for many kind of jobs on Randstad that are closed to my region, only for later the chatbot on WhatsApp said that I wasn’t qualified for a... See more

Company replied

Company details

  1. Employment Agency
  2. Applicant Tracking System
  3. Employment Search Service
  4. Human Resource Consulting
  5. Recruiter
  6. Recruitment Service

Written by the company

Op een gemakkelijke, overzichtelijke manier de banenmarkt afspeuren voor die ideale baan of de leukste vacatures? Kijk dan op Randstad.nl.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

753 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(753)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pointless waste of time

Was phoned by two separate agents and told I was on a project - I uploaded my certificates and provided referees. References were collected (and I know there was nothing negative on them).
At this point, Randstad stopped all communication with me. I had to chase them, and quickly discovered there was no work available after all - no explanation was given.
Randstad's communication was miserable. The whole experience was a raising and then dashing of hopes. A total waste of everyone's time.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

A Complete Waste of Time

We applied for four different jobs, and for all four applications, we were contacted by the same clearly uninterested recruiter, who told us we could not be hired because we are a couple and have only one car.

Seriously? Since when did being a couple and sharing one car become a hiring criterion?

What makes this even more ridiculous is that our CVs clearly show that we have worked for the same companies for years, so obviously we have already managed our schedules and transportation without any issues.

The latest application was specifically for a morning shift. Yet again, we got the same excuse: we have one car and they “cannot guarantee that we would get the same shifts.” Somehow, the fact that we were applying for a morning shift was conveniently forgotten.

This is an absolute joke and a complete waste of applicants’ time. Recruiters operating in the Gelderland area seriously need to reconsider how they handle candidates. If you already have an issue with hiring a couple who share a car, at least be honest and transparent from the beginning instead of wasting people’s time with pointless calls and applications.

Extremely unprofessional and disappointing. Penible recruitment process and a complete waste of our time.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

A waste of time

I understood why there are so many negative reviews. I applied for many kind of jobs on Randstad that are closed to my region, only for later the chatbot on WhatsApp said that I wasn’t qualified for any of the jobs. Understandable if my Dutch isn’t good enough for that job. But then after that the recruiter sent me email to text them when I’m available for a call because I didn’t expect they would call me back. They called me only to reject me again, giving me a false hope and wasting my time. There could have been a nicer and more helpful way for communication (such as suggestions what other jobs are suitable for me at this point…).

28 May 2026
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

It's not worth it

It's not worth it! Just work for them to experience it yourself!

11 June 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

poor and unprofessional

I had a very disappointing experience with Randstad's recruitment process by Amisha. Communication from the recruiter was extremely poor and unprofessional. My attempts to get in touch consistently remained unanswered, making any meaningful interaction impossible.

The recruiter repeatedly called at times that made it impossible to return the call - typically just minutes before the end of the working day. Additionally, there were instances of “one-ring calls,” where the phone would stop ringing before I even had a chance to respond. This created the impression of a lack of genuine interest in communication.

Overall, the process felt dismissive and poorly managed. As a candidate, I did not feel respected or taken seriously. I would not recommend this recruiter and the agency based on my experience.

To Randstad's replay: two weeks ago I already sent e-mails (inc. official claim) explaining my situation and expressing the complaint - of course nobody bothered to answer, so don't embarrass yourself even further with such comments.

4 May 2026
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

I’ve been trying to contact someone at…

I’ve been trying to contact someone at this agency for a month now and no one answers the phone

28 April 2026
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

This agency is joke.u make appointment…

This agency is joke.u make appointment for interview and they send confirmation messages and at the end u have appointment with them and they dont call.Then if they dont answer u suppose to send email or call other number i did them both nothing,no answer at least they could say at the beginning,not play around with people

7 April 2026
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

I am writing this review as this…

I am writing this review as this company keeps contacting me by email stating that there company is hiring but, never contacts me back. I received a email from the OTS Ind Account Dev. Mgr. named Widly Mendoza, in regarding a job in Eatontown NJ named Laird & Company. It has been days after again with no response. This company should be investigated as they are not an accredited company on BBB. I have given this company personal information for them not to have available positions. I have a background and resume for the position that was offered.
Also if offered a position why is that Widly asked for my resume if your website and app has my information. I think this company is fraudulent and I recommend using another company that responds to applicants in a timely manner.

12 March 2026
Unprompted review
Randstad logo

Reply from Randstad

Hi, bedankt voor het delen van je ervaring. Vervelend om te horen dat je dit zo hebt ervaren, dat is uiteraard niet waar wij voor staan.

We nemen dit serieus en kijken hier graag met je naar. Stuur ons gerust een DM via een van onze social media kanalen met wat meer informatie, dan helpen we je verder. Groet, Team Randstad

Rated 1 out of 5 stars

I give one star because I cannot select…

I give one star because I cannot select zero stars.

I went to an interview for a job where I was supposed to start working. I was accepted by the company and told that I would get a second chance to work there. However, the ladies from the Randstad office decided not to give me a contract.

They said that I spoke badly to them, but this is not true. I was always respectful.

First I was called for an interview. After one week they called me again for a test. After another week they sent me to the company. In total I waited almost one month for this process, and in the end they refused to give me a contract.

This situation is very disappointing because people depend on work to support their families. I hope someone from Randstad management will notice this situation and treat people with more respect.

5 March 2026
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je je ervaring deelt. Jammer om te lezen dat dit proces voor jou zo is verlopen en dat je dit als teleurstellend hebt ervaren. Dat is uiteraard niet de ervaring die we willen bieden.

We kijken graag met je mee naar wat er precies is gebeurd. Als je ons een privébericht wilt sturen via onze social kanalen met wat meer informatie over de vestiging of het traject, dan kunnen we dit intern voor je nagaan.

Groet,
Team Randstad

Rated 1 out of 5 stars

Worst and dangerous agency on the World.

I was assigned to work for Stock company as a warehouse worker (onpack division). In my second week of work, after leaving the afternoon shift around 10:00 PM, security subjected me to a routine breathalyzer test. While administering the breathalyzer, the woman administering the breathalyzer hit me on the lower part of my nose (fortunately, not in my eye!), causing pain and discomfort. I expressed my disapproval of this incident, which constituted a violation of my physical integrity. The next day, I was called in for a conversation with the manager of Stock's onpack division. She apologized for the incident and downplayed it, saying that nothing had happened to me and that she could terminate my contract today if I wanted! I told her that I usually honor my agreements and would honor my two-week contract period. On October 15, 2025, I received a call from Randstad informing me that my contract would not be renewed at Stock's request. I'm convinced that the reason was my reporting the aforementioned incident during the breathalyzer test! These bastards from this agency obviously don't feel guilty and don't want to pay any compensation. The case will end up in court !.

25 October 2025
Unprompted review
Randstad logo

Reply from Randstad

Dank je wel dat je dit deelt. We vinden het zeer ernstig om te lezen wat je hebt meegemaakt. Wat je beschrijft raakt aan persoonlijke veiligheid en respect op de werkvloer, en dat nemen we absoluut serieus.

Het spijt ons dat jij dit zo hebt ervaren en dat dit voor jou zo’n grote impact heeft gehad. Dit is niet hoe wij willen dat mensen zich voelen wanneer zij via ons aan het werk zijn.

We nodigen je uit om contact met ons op te nemen via een privébericht (DM) op een van onze social media kanalen, zodat we dit verder kunnen bespreken en oppakken.

Groet,
Team Randstad

Rated 4 out of 5 stars

Ville Saint-Laurent Randstad

I dealt with Maria from Randstad for the west-island of Montreal area and think she went above and beyond her role to get me a job. Excellent service.

11 December 2025
Unprompted review
Randstad logo

Reply from Randstad

Wat een prachtige review – dank je wel voor je mooie woorden! Fijn om te horen dat onze collega’s je zo goed hebben kunnen ondersteunen en het verschil hebben gemaakt. We wensen je veel succes én werkplezier in deze nieuwe stap! Groet, Team Randstad

Rated 1 out of 5 stars

Terrible

They give you an interview and make you think that they can give you a job, but instead they completely ghost you and do not follow up with anything.

12 September 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 1 out of 5 stars

Misleading information about the job…

Misleading information about the job online, When you arrive for the interview , it is not the same information given.
After the group interview , they said they will call the day after, but nothing. After getting all my personal information, gave me hope for nothing. No emails, no calls.
I find it so unprofessional.
I would never recommend them to anyone.

20 November 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen, zodat we dit verder kunnen uitzoeken? Groet, Team Randstad

Rated 5 out of 5 stars

Great Agency

Randstad — Gayathri, Teja Talla & Vickesh

Great Agency with very kindly and efficient staff who helped me many times making my life easier and taking a burden away from their client (often) to the extent that I now have a contract direct with their client (my new employer). Whilst I have left Randstad they have still helped me with follow up matters.
Thank you Gayathri, Teja Talla & Vikesh

29 September 2025
Unprompted review
Randstad logo

Reply from Randstad

Wat een prachtige review – dank je wel voor je mooie woorden! Fijn om te horen dat onze collega’s je zo goed hebben kunnen ondersteunen en het verschil hebben gemaakt. We wensen je veel succes én werkplezier in deze nieuwe stap! Groet, Team Randstad

Rated 1 out of 5 stars

Ranstad recruited for fraudulent job

Ranstad recruited by tesxt for a scam/fraudulent company

please advise where to dm to to provide further information

27 October 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

Rated 1 out of 5 stars

Warehouse Operator

We lost over a month with a recruitment process in which the location of the job, the accommodation, the type of work and the income/bonuses have constantly been altered. Me and my partner have refused different offers while considering that the one proposed by Randstad might be stable, a big mistake on our side. We've been ignored by recruiters after being lied to, and when we reached higher management, they blamed us for having too many expectations, while we were just trying to confirm an offer and only asked two mere questions before proceeding. The team is acting so sassy and they have no respects towards possible candidates, they don't see them as humans but as resources. Rarely had a worse experience with any other company..

20 September 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

Rated 1 out of 5 stars

Lack of professionalism is evident

Lack of professionalism is evident, as contract employees are compelled to perform tasks they are not comfortable with. This practice resembles modern slavery, as staff are forced to accept assignments in any department without the option to request a change if they are dissatisfied. Randstard, an agency in the UK, appears to operate under these questionable practices.Very very slow in reply and process of work.

26 May 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt dat je jouw ervaring met ons deelt. We vinden het erg vervelend om te lezen dat je dit zo hebt ervaren. We willen dit daarom graag beter begrijpen en samen met jou bespreken. Zou je ons een DM kunnen sturen met je gegevens, zodat we dit verder kunnen uitzoeken?

Rated 1 out of 5 stars

Unbelievably incompetent

Unbelievably incompetent. HR company that can't handle simple documentation, direction, working rights. They are slow to reply, their emails are hypocritical. There's clearly poor structure and failed upper-management. If you have the time to be messed around these people are fantastic. I would seriously consider applying through someone else. They have NO TIME for low wage employees.

10 July 2025
Unprompted review
Randstad logo

Reply from Randstad

Bedankt voor je feedback. Wat jammer om te horen dat je ervaring met ons zo negatief is geweest. We vinden het belangrijk om iedereen – ongeacht functie of loon – zorgvuldig en met respect te behandelen. Jouw opmerkingen over communicatie, structuur en opvolging nemen we dan ook serieus.

Als je je ervaring verder met ons wilt delen, zodat we kunnen kijken wat er is misgegaan en hiervan kunnen leren, staan we daar zeker voor open. Je kunt hiervoor contact opnemen via de DM van onze social media kanalen.

Groet, Team Randstad

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look