The website didn’t work for us, we tried to make a booking several times over two days. I contacted customer services and Danial made manual booking. Unfortunately the driver didn’t turn up to colle... See more
Company replied
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The website didn’t work for us, we tried to make a booking several times over two days. I contacted customer services and Danial made manual booking. Unfortunately the driver didn’t turn up to colle... See more
Company replied
Amazing service - in the busiest time of the year (between Christmas and NY) the managed to still get my shipping to the right location in time, without additional costs. Super friendly service and ex... See more
Company replied
Additional pickup charges without any proof. We regularly do pickups in Germany always the same pallet size and we correctly provide it to Quicargo. Imagine the shock when the carrier says "no... See more
Company replied
The communication with Quicargo staff was very good. Danial Azman helped me very well with all the info and directions. The pallet arrived safe in Romania. Thank you
Your digital freight forwarder for all your transports. Quicargo is your freightforwarder, with transparant rates and easy booking options. We arrange all your shipments across Europe, with our network we ship to 29 countries in Europa including UK. All organized, arranged and taken care of by us.
Burgemeester stekelenburgplein 199, 5041 SC, Tilburg, Netherlands
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Customer service is very quik in response. A very trustworthy company!
We used Quicargo to ship one pallet from the Netherlands to Italy, and the entire process went smoothly from start to finish. The platform is very easy to use and straightforward. There were no unnecessary steps, and the shipping instructions were clear and simple to follow.
Customer service was also excellent. They were responsive and helpful whenever we had a question. Overall, it was an efficient and stress-free experience, and we would definitely use Quicargo again for pallet shipments.
Normally we were very satisfied with the service, unfortunately last two shipments went horrible, one pallet delivered 2 weeks after proposed date, second one still not found and marked as delivered...
Reply from Quicargo
Service can be trusted. Booked them several times now. Never hidden fees
Reply from Quicargo
Very bad experience
No work for him he is holding pay and not paying for the work done
Bakshi transport pty
Reply from Quicargo
Late for our deadline, but team did help.
Reply from Quicargo
High level professional service, prices, appointments and follow-up by email. Many thanks to your team.
Reply from Quicargo
The website didn’t work for us, we tried to make a booking several times over two days. I contacted customer services and Danial made manual booking.
Unfortunately the driver didn’t turn up to collect the goods. I contacted Danial again who ensured the goods were still delivered within the specified booking window, Which they were. Overall good customer service and the job was completed. Will use again.
Reply from Quicargo
The communication with Quicargo staff was very good. Danial Azman helped me very well with all the info and directions. The pallet arrived safe in Romania.
Thank you
Additional pickup charges without any proof.
We regularly do pickups in Germany always the same pallet size and we correctly provide it to Quicargo. Imagine the shock when the carrier says "no the pallet's are bigger" and then refuses pickup while charging full price!!
Yet the pallets are exactly as specified. There has been no change.
Quicargo order 222915#
Reply from Quicargo
I have asked (on a Sunday) specifively (and paid 30 euro extra) to pick up at tuesday (Monday was not possible) to deliver Wednesday (before 13:00).
I just got a message from my client that they still did not get the product.
Maybe this works for many products and customers, but not for me... 2 days delay is unacceptable ... specially without notice...
Reply from Quicargo
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