Qleano Reviews 

2,476
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Professionally done work! Super satisfied! We have used Qleano's service before and were very satisfied then. We are equally satisfied with this one too. The work is super professionally done. We ca... See more

Company replied

Rated 5 out of 5 stars

I received super friendly treatment the whole way through! Evelina and Diza were very clear and communicative with me during the entire booking process, and even gave me a price reduction. The clean... See more

Company replied

Rated 5 out of 5 stars

Everything was impeccable. One has heard about others having experiences with companies who do a sloppy job and seemingly hope it’ll go through inspection anyway. This was nothing like that. I di... See more

Company replied

Rated 1 out of 5 stars

We order a viewing cleaning before a viewing of our apartment by potential buyers. We informed Qleano clearly and repeatedly about the viewing time (13). On the day of the cleaning, a single cleaner... See more

Company replied

Company details

  1. Cleaning Service

Written by the company

Qleano är en digital tjänst för flyttstädning och flytthjälp.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(2,476)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

Really professional and super kind…

Really professional and super kind people that did a great job!

21 August 2026
Unprompted review
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Reply from Qleano

Hello Sol,

Thank you so much for your kind words!

We’re delighted to hear that you were happy with both the service and our team. :)

We’ve shared your feedback with the staff, who are just as happy to hear it as we are.

All the best,
Emma, Qleano

Rated 5 out of 5 stars

Friendly and efficient!

I received super friendly treatment the whole way through! Evelina and Diza were very clear and communicative with me during the entire booking process, and even gave me a price reduction.
The cleaner Sam was really fun to talk to, and he did an amazing job. Every nook and cranny was taken care of, I'm super satisfied 😊

15 June 2026
Unprompted review
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Reply from Qleano

Hi Christina,

Thank you for your positive feedback! We are so happy that we could help you in the best way!

Wish you a lovely summer!

Kind Regards,
Isabell, Qleano

Rated 5 out of 5 stars

Professionally done work. We are super satisfied!

Professionally done work! Super satisfied! We have used Qleano's service before and were very satisfied then. We are equally satisfied with this one too. The work is super professionally done. We can highly recommend the service to others!

Proffsigt utfört arbete! Supernöjd! Vi har använt oss av Qleanos tjänst tidigare och var jättenöjda då. Vi är lika nöjda denna också. Arbetet är superproffsigt genomfört. Vi kan varmt rekommendera tjänsten till andra!

17 May 2026
Unprompted review
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Reply from Qleano

Hej Anita,

Stort tack för de fina orden!

Det gör oss verkligen glada att höra att ni varit så nöjda både nu och vid tidigare tillfälle.

Att ni väljer att återkomma till oss är ett väldigt fint kvitto på vårt arbete, och vi uppskattar att ni tog er tid att förmedla detta. :)

Tusen tack för förtroendet och den varma rekommendationen!

Önskar er en fin dag, och allt gott.
MVH
Emma, Qleano

Rated 4 out of 5 stars

Cleaned our 2 room appartment

Cleaned our 2 room appartment. Missed a few spots but came back end corrected the misstakes a few days later

10 May 2026
Unprompted review
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Reply from Qleano

Hello Philip,

Thank you for your review! :)

We appreciate your understanding and the opportunity to come back and correct the missed spots afterward.
Feedback like this helps us improve, and we’re glad we could resolve everything for you in the end.

We hope to assist you again in the future!

Kind regards
Emma, Qleano

Rated 5 out of 5 stars

Great quality without any hassle and at…

Great quality without any hassle and at a good price, well recommended.

30 March 2026
Unprompted review
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Reply from Qleano

Hi Jan,

Thank you so much for your kind words!

We’re thrilled to hear that you were happy with the quality and found the process smooth. Your recommendation means a lot to us!

We’d be happy to assist you again.

Kind regards,
Diza, Qleano

Rated 5 out of 5 stars

We had qleano for a cleaning when we sold our house

We had qleano for a cleaning when we sold the house. They made an excellent job! Everything was impeccable. We had nothing to complain about.

5 March 2026
Unprompted review
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Reply from Qleano

Hi Lotta,

Thank you so much for your kind review! We’re very happy that you were satisfied with the cleaning and that everything met your expectations when selling your house.

Feedback like this truly means a lot to our team.

We wish you all the best going forward and you are always welcome to contact us again if you need our help in the future!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Nothing to complain about

Nothing to complain about. So clean and nice!

26 February 2026
Unprompted review
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Reply from Qleano

Hello Martin,

Thank you so much for your kind words!

We’re delighted to hear that you were happy with the cleaning and that everything felt clean and fresh.
That’s exactly the experience we aim to deliver.

You’re very welcome to book with us again in the future! :)

Kind regards,
Emma, Qleano

Rated 5 out of 5 stars

Easy booking process

Easy booking process, good prices and good standard of cleaning . I am very satisfied with the result

28 November 2025
Unprompted review
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Reply from Qleano

Hello Clarissa,

Thank you so much for your kind review!

We’re delighted to hear that you found the booking process easy, our prices fair, and the cleaning up to a high standard.
It means a lot to us that you’re satisfied with the result! :)

We look forward to helping you again in the future.

Take care, and all the best.

Kind regards
Emma, Qleano

Rated 5 out of 5 stars

Happy with cleaning but not payment in advance

I was very satisfied with the cleaning, although not happy to pay in advance for a service I do not know I will be satisfied with!

6 November 2025
Unprompted review
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Reply from Qleano

Hello Tess,

Thank you so much for sharing your feedback! We’re really happy to hear that you were satisfied with the cleaning.

We completely understand your concern about paying in advance.
In some cases, we do require prepayment for administrative reason.
However, we always want our customers to feel safe and confident when booking with us and our cleaning guarantee is there to always make sure you’re covered if the cleaning doesn’t meet your expectations.

We truly appreciate your trust and hope to have the opportunity to assist you again in the future!

Kind regards
Emma, Qleano.

Rated 5 out of 5 stars

Great team work

Great team work , everything was cleaned in professional way there was no point to highlight

24 September 2025
Unprompted review
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Reply from Qleano

Hi Sujata,

Thank you so much for your kind words! We’re really happy that you were satisfied with our teamwork and cleaning quality.

Your feedback means a lot to us and motivates the team to keep delivering excellent service.

We look forward to working with you again!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Came in time

Came in time, fast cleaning and friendly staff. Cleaning was amazing! 👏

22 September 2025
Unprompted review
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Reply from Qleano

Hi Stina,

Thank you so much for your wonderful feedback! We're delighted that you’re happy with both the results and our team.

Looking forward to welcoming you again! 🙌✨

Kind regards,
Isabell, Qleano

Rated 3 out of 5 stars

Good cleaning but weird service

Good cleaning so overall good. But very weird to call on a sunday evening to try to reschedule the time for cleaning which was supposed to happen the day after.

16 September 2025
Unprompted review
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Reply from Qleano

Hej Linnea,

Thank you for your feedback! We’re happy that you were satisfied with the cleaning itself.

We’re sorry for the inconvenience caused by the late call regarding rescheduling. That’s not the experience we want to give our customers. We’ll make sure to improve our routines so this doesn’t happen again.

We truly appreciate your understanding and hope to welcome you again soon.

Kind regards,
Isabell, Qleano

Rated 1 out of 5 stars

Terrible moving cleaning

I rented out my apartment and my tenants used Qleano when they moved out and I was returning to the apartment.
The obvious spaces were clean, such as the stove top, faucets etc.
But this was supposed to be a moving cleaning, in a furnished apartment. My cleaning cupboard was standing 10 cm from the wall, and in between that space there was a huge pile of cat hair and dust. It had not been taken care of or looked at. Very easily reached with a vacuum.
I had a couch, but they didn’t even try to clean under it or around it. It was full of cat hair, and under the couch was a disaster. Piles and piles of cat hair, dust, chocolate, snacks, and paper. And a big stain that I tried to clean.
Under my bed (which is easy to reach) it hadn’t been cleaned at all. Also a lot of hair and dust, 2 hangers, 2 boxes of snus (with used snus scattered around) and candy wrappings. This is not even called for during a normal house cleaning, but when it’s supposed to be a moving cleaning, it’s not acceptable at all. I asked my tenants to contact the company and have them come back, but the company didn’t take any responsibility saying “we don’t clean under furniture”
I’ve never experienced this before, and I’ve moved many times in my life.
I had to do the rest of the cleaning myself.

24 August 2025
Unprompted review
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Reply from Qleano

Hello SEB,

We would first like to apologize if our service did not meet your expectations. Unfortunately we are unable to see which specific booking this review refers to. For all of our bookings we never include moving furniture as part of the service. Instead, we clean around and underneath areas we can access without moving items as moving furniture involves a risk of damage. The same applies to discarding items which is not part of our service.

To provide you with a more detailed response we would need to look into your specific booking. If you have any further questions or would like clarification regarding our routines you are very welcome to contact us at support@qleano.se
or by phone at 010-3309955.

Take care!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

A well executed job…

They were on time and worked effectively and efficiently. They finished earlier than their estimate. I am very pleased with the job they did. The oven, fridge and freezer look new. Thank you very much for a job well done.

6 September 2025
Unprompted review
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Reply from Qleano

Hi Debra,

Thank you so much for your kind words! It was a pleasure to assist you and we’re glad your oven, fridge, and freezer look like new again.

We truly appreciate your feedback and look forward to helping you again in the future!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

All was perfect

26 August 2025
Unprompted review
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Reply from Qleano

Hi Lars,

Thank you so much for your words and feedback! We're so happy that we could help you and that the result was perfect.

Wish you a lovely day!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Excellent job, nice team !

The team did an excellent job when cleaning my 52 m2 apartment in Uppsala. The 2 persons team was pleasant to deal with and they did a professional cleaning job. I recommend them !

1 September 2025
Unprompted review
Qleano logo

Reply from Qleano

Hi Göran,

Thank you so much for your feedback! We are happy that we could help you in the best way!

Wish you a lovely weekend!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Well done

I had a moving out cleaning for 76m2 apartment, that had not been properly cleaned for a while. The cleaning was done very well, and the team was helpful and responsive even on the weekend

31 August 2025
Unprompted review
Qleano logo

Reply from Qleano

Hi Aliaksandr,

We are so happy that we could help you in the best way!

You're welcome back to us in the future!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Very Good customer service

Very good customer service and communication. professional at the job and very supportive and assistive of customers when onsite.

30 August 2025
Unprompted review
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Reply from Qleano

Hi,

Thank you so much for your positive words and feedback!

Wish you a lovely day!

Kind regards,
Isabell, Qleano

Rated 5 out of 5 stars

Professional

Professional, easy and excellent apartment clean out done very well! The team manager, Turky Said, and his team did a great work, time managment and consumer focused impression. 5 of 5! I will recommend them for surr to others!

20 August 2025
Unprompted review
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Reply from Qleano

Hello Tomas,

Thank you so much for your wonderful feedback and recommendation!

We’re truly happy to hear that you found the service professional, easy, and well executed. It means a lot to us that both the team manager and the cleaning team left such a positive impression with their work and focus on you as a customer.

We’ll make sure to share your kind words with the team.
They will really appreciate it.

You are warmly welcome back whenever you need our help again!

Kind regards
Emma, Qleano

Rated 1 out of 5 stars

No professional workers or experienced

Very bad service provided. The team was not profissional at all and not experienced. The team did not used any of the service equipments and used the equipments on the apartment like the vacuum. Also the team broke a part during the cleaning and did not take responsibility for it. Overall very bad cleaning that caused the landlord to ask again for a second cleaning. Would not recommend this service. Expensive and not profissional.

29 July 2025
Unprompted review
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Reply from Qleano

Hi Luis,

We’re truly sorry that you’re disappointed with the cleaning service. I can see that my colleague is already handling your case to assist you in the best possible way, in line with the guarantee stated in our agreement. We appreciate your patience while we work to resolve this for you and make things right.

Wish you a good day!

Kind regards,
Isabell, Qleano

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