Probiotic.co.uk Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery times and secure, chilled packaging that ensures temperature-sensitive items arrive safely in perfect condition. Many consumers appreciate how simple the online ordering process is, noting that these original formula probiotics significantly improve their overall daily wellbeing and gut health. Though some customers noted that individual bodily responses can vary or suggested potential adjustments to product strength for future use. A few reviewers also mentioned that it naturally takes time to fully notice improvements or understand long-term benefits for specific digestive concerns.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it is high quality and effective for gut health,... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently prompt and super fast shipments.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the high-grade probiotics... See more

Service

People report high satisfaction with the service, highlighting its promptness, efficiency, and excellent... See more

Order

Reviewers express high satisfaction regarding the order process. Consumers consistently note that the website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CDS22 FORMULA works wonders for IBD, in conjunction with other therapies. Any questions ask your consultant for advice. Although consultants are allowed to recommend it, you will probably have to... See more

Company replied

Rated 5 out of 5 stars

I was introduced to De Simeones VSL#3 two years ago after a bad digestion issue. A consultant suggested it. Moved to Vivomixx as couldn’t get in UK. Saw it is now available under De Simeones own label... See more

Company replied

Rated 5 out of 5 stars

Brilliant stuff. Been on it 4 days - I have a J pouch for ulcerative colitis, which I've had since 98. This stuff has made so many improvements already for me. I had a little tummy ache on day 1, but... See more

Company replied

Rated 5 out of 5 stars

Again anyone who has IBS or unexplained gut issues must try this. It is original recipe and better than vivomixx which I used when this wasn’t available. I am totally independent and have recommende... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

At Probiotic.co.uk, we’re more than just a business—we’re a family-run company dedicated to trust, quality, and customer satisfaction. Founded in 2018 by Darren Grant, we specialise in high-quality probiotics and supplements, ensuring next-day UK delivery straight from our Lancashire warehouse. As part of TenX Tech Ltd, we combine cutting-edge e-commerce expertise with exceptional customer care, making wellness both accessible and enjoyable. With our sister company Probiotic.ie boasting 4.9/5 TrustPilot ratings, we follow the same high standards and are excited to build our reputation here in the UK. Join us on the journey to better gut health and wellbeing—one supplement at a time! 🌿💚


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(216)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery issues and slow reply, but company fixed it

I am updating my situation. There was a big delay and no reply from customer service for a few days. It turns out Royal Mail lost the original package. When the company finally got in touch, we found a solution. I asked them to resend the order using a courier instead of the post to avoid more problems. They agreed and sent the new delivery completely for free. They also included a small gift pouch to apologize. The courier package has just arrived very quickly, and the product is in perfect condition. While the initial lack of communication and the lost post were frustrating, I appreciate that the company took responsibility, changed the shipping method for free, and made things right in the end. I am very proud of how they handled my problem and thankful for this resolution.

9 June 2026
Unprompted review
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Following our investigation, Royal Mail confirmed the original parcel was lost in transit after dispatch. A replacement order has already been arranged and upgraded to DPD Express, and we are currently assisting Lukasz directly.

We dispatched the original order on time, but unfortunately the parcel was never scanned into the Royal Mail network after collection. As soon as we became aware of the issue, we opened an investigation and arranged a replacement.

We appreciate the opportunity to resolve this matter and look forward to the replacement being delivered successfully.

Darren
Probiotic.co.uk Support

Rated 5 out of 5 stars

Great product

Great product, easy to take and quietly goes about its work to restore the stomach good bacteria to help bring body back to balance.
Deli
very could have been quicker, royal mail error. Good communication throughout process. Highly recommend.

4 June 2026
Rated 4 out of 5 stars

Problem addressed very promptly

Revised review: the company promptly addressed point mentioned in my poor review, which had been missed as an oversight. Have yet to complete a course, still feeling a bit wary, but will try again soon.

17 February 2026
Rated 1 out of 5 stars

The company offers discounts in…

The company offers discounts in exchange for reviews. I have no issue with the product, but I can't have any faith in the reviews here, and their practices are against trustpilot rules

26 May 2026
Unprompted review
Probiotic.co.uk logo

Reply from Probiotic.co.uk

Hi TC,

Thanks for taking the time to leave feedback.

We’re sorry to hear you felt uncomfortable with one of our recent post-purchase emails. Our intention was simply to thank customers for supporting our small family-run business, not to influence customer opinions or ratings.

We will review the wording of the email internally to ensure it remains fully compliant .

We do appreciate your comments, and we’re pleased to hear you were otherwise happy with the product itself.

Thanks,
Darren Grant
Probiotic.co.uk

Rated 5 out of 5 stars

First order excellent service.

First order been trying to find replacement for my vivomixx. The service was excellent and most important to me was it came packaged with a cold pack very important for the product, that shows a reputable company. I am very impressed by this first order and they will now be my permanent supplier.

10 May 2026
Unprompted review

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