Pimpant Reviews 

3,042
TrustScore 4.5 out of 5

4.6

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Company details

  1. Skin Care Products Vending Machine
  2. Beauty Products Vending Machine
  3. Dental Supply Store
  4. Household Chemicals Supplier

About Pimpant

Written by the company

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🌟 Vos produits du quotidien
🇫🇷 Ludiques, sains et rechargeables
🤗 Taillés pour la vie de famille
📺 Vu sur M6 : QVEMA saison 4

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profitez d'une remise de 15% sur votre première commande
avec le code promo BIENVENUE

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(3,042)

1,099 reviews in the last 12 months

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Rated 1 out of 5 stars

Turth about Pimpant Toxicity

After reviewing the INCI list of this Pimpant toothpaste (Erythritol, Xanthan Gum, Sodium Cocoyl Glutamate, Potassium Sorbate, Sodium Benzoate, Aroma, Sodium Fluoride, Rebaudioside A), we observe that while it successfully does without harsh sulfates, it still fails in two fundamental areas of toxicological dentistry:

Sodium Fluoride (1450 ppm): Functional medicine advises an absolute transition away from synthetic fluoride so as not to induce the underlying cytotoxicity it entails. It is important to remember that the massive vascularization of the oral mucosa ensures an ultra-fast absorption pathway into the bloodstream.

Sodium Benzoate and Potassium Sorbate: The brand uses these synthetic preservatives, which are on the list of harmful substances to be strictly avoided, as sodium benzoate can act as a strong allergen, dermal sensitizer, and systemic irritant. In the management of bathroom products, and especially to protect Jimena, the exclusion of sodium benzoate is an absolute priority, given that its irritating effects are particularly severe in children's products.

Sodium Cocoyl Glutamate: As a redeeming feature, the brand employs this acceptable plant-based surfactant, which is a much safer and gentler alternative to barrier destroyers like sodium lauryl sulfate (SLS).

I have not tried their products, but now I know this, I will not.

However, I wish they were different with a truely toxic free solution

8 June 2026
Unprompted review
Pimpant logo

Reply from Pimpant

Hello, thank you for your message.

We fully respect each person's sensitivities regarding ingredient choices.We fully respect each person's sensitivities regarding ingredient choices. A few clarifications, however:

Sodium fluoride is used at a concentration of 1,450 ppm, in line with the recommendations of health authorities and European regulations for adult toothpastes. Its effectiveness in cavity prevention is well documented.
Sodium benzoate and potassium sorbate are preservatives commonly used in hygiene products. They protect the formula against the growth of microorganisms and are permitted under European regulations at the concentrations used in our toothpaste.
Sodium cocoyl glutamate is indeed a mild, plant-derived surfactant that we have chosen in order to limit the use of harsher agents.

At Pimpant, our approach is to formulate products that are effective, safe, and compliant with European regulatory requirements, seeking the best balance between naturalness, safety, and performance.
We understand that some consumers prefer fluoride-free formulas or formulas without certain preservatives. To date, we have chosen to prioritize ingredients whose safety and efficacy are recognized within their intended use.

Have a great day
Pimpant Team

Rated 1 out of 5 stars

Good concept. Not the best product. Not good service.

Getting the product in the bottle to mix it up was not as easy as expected. In the advertising videos on the box (but not on the Spanish website) they show them using regular tap water. It does not dissolve well in room temperature water.

The toothpaste was ok, it does not leave your mouth feeling fresh and one can only hope it is actually cleaning. The shampoo takes a larger amount than expected to lather, so I'm sure I'll go through it really fast. Not impressed. On top of that the price is not the cheapest, sure you pay a premium for smaller companies but still.

One of the bottles for shampoo they sent me was defective and despite sending various videos and explaining how it was not working correctly they did not send me a new one, instead doubting whether I know how to actually use a bottle and requesting for more videos. Each video I take is additional product that gets wasted down the drain. I haven't had such a tough experience reporting a problematic online purchase in a very long time. Your competitors offer money back guarantees! (Edit: in the end, they offered to send a replacement, made an order for it, and it was never sent)

If they truly wanted people to consume less and produce less waste they should send better bottles and also indicate on their site clearly what is the exact volume of water to add for each product. Instead they say that while you can use other bottles, as they do not have the mark they cannot guarantee the product works. 6 EUR to buy yet another container when you could reuse an existing container.. and for it to not work correctly?

I don't know if I will make an additional purchase but as a first time customer this really left a bad taste in my mouth.

Edit: my purchase was from the Spanish site, where the instructions on how many ml to add is missing. Your colleague in the Spanish team would be able to tell you which is my order although I don't need compensation. If you read the email thread from the start to the end you will understand my frustration.

31 May 2026
Unprompted review
Pimpant logo

Reply from Pimpant

Hello, thank you for your feedback. I'm sorry to hear that your experience was not a positive one.

Could you please provide your order number? I’m unable to access any details through Trustpilot, so this would allow me to review your previous exchanges with our team and see what compensation we may be able to offer.

Could you also let me know which product was difficult to mix? We have a few tips and recommendations depending on the product.

Regarding the water quantity, the exact amount of water to add (in ml) is listed on each product page on our website, under the "Cap to Follow" section. This information is provided whether you choose to use one of our bottles or another container.

Have a great day.

Rated 2 out of 5 stars

Service fantastic but after trying the…

Service fantastic but after trying the product just realized that it’s not for me. Teeth doesn’t feel clean after cleaning with their paste. Instead look for traditional pastes with less of the bad stuff. There actually are decent ones out there that does a better work than Pimpanr

4 April 2026
Unprompted review
Pimpant logo

Reply from Pimpant

Hello Henry, thank you for your message.

Did everything go smoothly while mixing? There are a few tips: add the water first (72 ml) and make sure it’s lukewarm, then add the entire powder refill. Next, shake the bottle well until all the powder is dissolved (roll it vigorously between your hands like a baby bottle until all the powder is fully dissolved).
After waiting 20 minutes, shake the bottle vigorously again for a few moments.
This is how it mixes best and ensures the texture is as intended (a gel texture that stays on the toothbrush).

Have a great day.
Pimpant Team

Rated 5 out of 5 stars

Produit top !

Produit top !! Je suis fan du dentifrice et du spray multi usage au citron !! Une odeur de dingue et une qualité top !! Bref j’adore

2 June 2025
Unprompted review
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