Horrible experience extremely rude and…
Horrible experience extremely rude and a horrible attitude towards customers not sure if he was having a bed day most certainly will never enter that shop again
15 January 2024
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.1
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
These guys are brilliant. Even though they have a lot of professional painters coming in giving big orders they took time for a bumbling amateur like myself and were extremely helpful. Excellent advice and customer service. Well done Paintworld!
15 August 2023
Unprompted review
AVOID LIKE THE PLAGUE!!
Horrible experience, I bought burgundy coloured Johnstones smooth masonry paint which after 6 coats was still streaky, could be seen through and looked like purple food dye was mixed with water on the walls. Originally a nice young lady served me and she was fine, but when I returned with the faulty paint this horrible old guy told me that it was due to the colour of the paint and that after my 6 coats it will probably need another 6 coats. I told him that was BS and he said "don't be a cowboy" I obviously told him where to go, he didn't care in the slightest. The guy was disgraceful, unprofessional and refused to even discuss the issue with any respect, decorum or an open mind. I left in disgust and will never ever buy Johnstones paint or anything from this rip off merchant ever again.
22 September 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.