The purchase, shipping and self-installation(replacement) are simple and well-done. Unfortunately, many of the messages and also the instructions are in Italian.

But based on my experience, the support team is very helpful and will gladly send you documents or other assistance electronically very quickly upon request.

Assistenza fantastica… disponibili e gentili. Spedizione rapida… tutto perfetto!!

In 9 days with the Easter holidays the Max 5.0 alarm arrived in Greece. Very good packaging as I expected with the correct wiring for installation on the motorcycle. (In 9 giorni, comprese le vacanze di Pasqua, l'allerta Max 5.0 ha raggiunto la Grecia. Imballaggio molto buono come previsto, con cablaggio corretto per l'installazione sulla moto.)

Amazing customer support and great product.

This is one of the greatest motor or scooter alarm systems, great prise and for every motorcycle or scooter to install.
But what makes this product even better is the service they provide.
I had a problem installing it due to translation things, mailed them on a saturday in the hope a got an answer on monday.
Instead i got a mail within the hour and after serveral mails...i got the alarm system installed and works great.
Even sent them a thank you mail on sunday and also got an reply within the hour.
Never i had such a great service.

Patrolline products anytime .
Thanx

Risposta immediata dell'assistenza Tecnica da parte del sig. Simone.