Swikly Reviews 

5,063
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was... See more

Rated 5 out of 5 stars

Dear Team, the handling was new and first a little bit strange, because of the processing with a separate account. The price seamed very high for deposit, but because it was not booked before... See more

Rated 5 out of 5 stars

We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was... See more

Rated 1 out of 5 stars

60 pages of terms to read for a deposit? Trying to upsell a €10 fee for €100 of deposit protection. Overall a negative experience to a campsite we've used for years. This is not in keeping with the... See more

Company details

  1. Payment Service
  2. Card Processing Service

Information provided by various external sources

Streamline your reservations by requesting down payments and security deposits online, without the hassle of dealing with cheques or bank transfers.


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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(5,063)

3,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Family holiday on the camping-site Sandaya / Etruria (Toscana)

Dear Team,
the handling was new and first a little bit strange, because of the processing with a separate account.
The price seamed very high for deposit, but because it was not booked before end of the holiday it was ok to reserve this amount.
The on boarding to the account and the status-informations were always be sent and the information of closing the issue, too.
So I think it is a practicable process, instead of handling with "cash" and "payback" by check-in and leaving the camping-site.
Greetings
Luzia

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous park Central to beaches and fabulous town Les Sables D'Olonne

We absolutely loved our stay which was 2 weeks. It is a spotless camp and the children loved every minute of it. They made lots of friends and had brilliant fun in the pool. Evening entertainment was fantastic and the children loved having their independence to discover the site themselves and playing pool kept them entertained too. Cycle tracks around the area are brilliant and the views are spectacular.They were 11, 12 and ,13. Thanks to all of your staff who are so friendly and helpful.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

We had the most fantastic stay at Le…

We had the most fantastic stay at Le Petite Venise in Colmar. A wonderful location, so central but very peaceful and waking up early smelling the Boulangerie baking just a street behind was amazing .
Incredibly clean and such a comfortable bed. Air con. A lovely bottle of Champagne on arrival was a lovely touch. Great to have the garage parking space too, made life so easy.

Thank you to the hosts

Best wishes

Tim & Katie Petersen

23 August 2026
Unprompted review
Rated 1 out of 5 stars

60 pages of terms to read for a…

60 pages of terms to read for a deposit?
Trying to upsell a €10 fee for €100 of deposit protection.
Overall a negative experience to a campsite we've used for years. This is not in keeping with the campsite ethos we've enjoyed for years. On it's own, not enough to make us look elsewhere but certainly not something we'd choose to use again.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Feels like crook car rental approach

Feels like crook car rental approach. Messages about taking out insurance in the event of x,y,z...pressure into paying extra. Bad vibes and has turned me off Cypsela, arriving at the chalet I was apprehensive about damage and extra vigilant ( there was a large tear in the curtain and damage to deck) I took photos and showed reception, they assured me not to worry. But again, bad vibes and felt like dealing with a cheap car hire company trying to screw people over. Also the payment method itself felt amateurish and I had to check multiple times it wasn't a scam. In my opinion it was short sighted of Sandaya to sign this deal, you may have captured revenue in the short term but you will lose repeat customers.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust your deposit to them

They said they were not going to take any deposit but they took 600 euros and never gave back.
When I raised it as a complaint, they told me I should contact the vendor. And also added: Please also note that any reply to this email or any other message regarding this matter will not be processed by Swikly.
they washed their hands while they were accomplice in what it looks like it’s a scam.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

User experience excellent

Great app! Recommended!

25 July 2026
Unprompted review
Swikly logo

Reply from Swikly

Bonjour, merci pour votre avis.

Cependant, il semblerait que celui-ci ne nous soit pas destiné. Je vous invite à contacter l’établissement concerné directement pour leur faire part de votre avis. Nous espérons toutefois que le dépôt de caution en ligne avec Swikly s’est bien déroulé et a répondu à vos attentes.

Cordialement,

L'équipe Swikly

Rated 4 out of 5 stars

First time Sandaya

It was my first time on a Sandaya camping together with my 6 years old daughter. And we both had an amazing time at Le Col Vert!

There was plenty of entertainment and things to do. The pool, the shops, the restaurants, bars, all was pretty decent. It could be more luxurious, but I’m aware that it’s a 4 star camping and that I had the cheapest and smallest mobile home.
Therefore it was good value for money.

The only thing I would personally do differently is the booking system for padel. I brought my gear, but wasn’t able to play once because I couldn’t find 3 other players, whilst the court was mainly unused during my stay. When there was a match-maker tool in the app, comparable to Playtomic for instance, I’d definitely played once a day.

It was my birthday during my stay and the reception desk sang for me and gave me a local bottle of rose. Very sweet!

I’m already investigating my 2027 vacation, which will be a Sandaya camping again due to the perfect guest experience. Probably I would go to a different one, but that mainly is because of my ambition to discover all of France.

30 July 2026
Unprompted review
Swikly logo

Reply from Swikly

Bonjour, merci pour votre avis.

Cependant, il semblerait que celui-ci ne nous soit pas destiné. Je vous invite à contacter l’établissement concerné directement pour leur faire part de votre avis. Nous espérons toutefois que le dépôt de caution en ligne avec Swikly s’est bien déroulé et a répondu à vos attentes.

Cordialement,

L'équipe Swikly

Rated 5 out of 5 stars

Perfect

Perfect beautiful and clean apartment.Walking distance to all the places to visit in Rennes.

Many thanks Sylvain!!

28 July 2026
Unprompted review
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Reply from Swikly

Merci beaucoup pour cet avis !

Bonne journée,

L’équipe Swikly

Rated 2 out of 5 stars

Unsure what I was dealing with

I did not like having to leave such a big deposit, especially as I had not used Swikly before and was not certain what was happening to my money. However, the money was quickly released after we left which was good

18 July 2026
Unprompted review
Rated 4 out of 5 stars

A beautiful resort with good…

A beautiful resort with good entertainment all around. Great food and animation. Restaurant and shop were very good. We had a cabin with good AC, unfortunately no dishwasher. The shower was bad. You couldn’t use it normally without getting water everywhere because of the gaps in the door. We missed a instruction booklet. No clue what bin bag to use for what, since we are not French. The translation in the App didn’t give any more clarity as the translations were very bad.

25 June 2026
Unprompted review
Swikly logo

Reply from Swikly

Hello, thank you for your feedback.

However, it seems that this was not meant for us. I encourage you to contact the relevant establishment directly to share your opinion with them. We do hope, however, that the online deposit with Swikly went smoothly and met your expectations.

Best regards,

The Swikly Team

Rated 5 out of 5 stars

The unit was easy to find for the taxi…

The unit was easy to find for the taxi driver. The codes worked well for entry. We were confused for a few moments about which door was ours to access once inside the building.
The unit was beautifully presented in a wonderfull location in Seville.

4 June 2026
Unprompted review
Swikly logo

Reply from Swikly

Thank you !

Rated 5 out of 5 stars

Great campsite near the sea.

The campsite was great location near the beach was fab. Swimming
Pools were lovely, can be hard to get sunloungers but it was busy.
Activities at pool were great fun.
Mobile was great and restaurant was fab too. Staff were lovely. All good really enjoyed stay.

21 June 2026
Unprompted review
Swikly logo

Reply from Swikly

Thank you for your review!

This feedback seems to be intended for your campsite. We hope your security deposit experience with Swikly went smoothly.

Best regards,
The Swikly team

Rated 3 out of 5 stars

My bank blocked Swikly and it took 2…

My bank blocked Swikly and it took 2 hours to convince them to put the payment through. I also wasn't happy to pay a daily rate of insurance; plus, plus, plus!

18 June 2026
Unprompted review
Swikly logo

Reply from Swikly

Hi, thank you for your review.

We are sorry to hear about the difficulties with your bank. Swikly is a certified and secure platform, which should reassure your bank for future transactions. Regarding the insurance, please note that it remains entirely optional.

Best regards,
The Swikly team

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