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Stena Line Ireland Reviews 

942
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 838 reviews, reviewers had a great experience with this company. Travelers frequently praise the staff for being exceptionally friendly, helpful, and professional during trips, making interactions pleasant. Consumers often highlight that boarding and disembarking processes are generally smooth, efficient, and well-organized, ensuring a stress-free travel. Many guests also enjoy the clean facilities and comfortable lounges available on board for a relaxing voyage. However, some customers also noted that vessels can occasionally feel overcrowded, leading to difficulties finding suitable seating in public areas. Others experienced delays, noting that service in food areas could be notably slow during busy sailings.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and... See more

Service

Customers had ambiguous experiences with service, noting both highlights and frustrations. While many... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, presenting a mix of positive and negative experiences.... See more

User experience

Clients share positive opinions on user experience, highlighting smooth sailings and stress-free trips.... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions varying widely. While some consumers praise... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very straightforward and fast boarding and disembarking, comfortable Plus Lounge not crowded, plenty of staff available and good selection of snacks/drinks. Trip over and back arrived ahead of schedu... See more

Company replied

Rated 4 out of 5 stars

WE recently did a day rip trip to Holyhead. The early morning outbound trip was not so pleasant a here was a group of people who were very noisy and we were unable to relax. However the return journ... See more

Company replied

Rated 4 out of 5 stars

We had an excellent crossing on Stena Superfast VII. The only issue we had was that young able-bodied people insisted on taking the lift down a couple of flights of stairs which prevented wheelchair... See more

Company replied

Rated 4 out of 5 stars

Staff are always friendly and helpful. Boarding and disembarking were organized well, even though it was really busy over and back to Fishguard. As a gold member the Stena Plus on the Nordica is much... See more

Company replied


Company details

  1. #1 of 1 best companies in Ferry Service
  2. #1 of 1 best companies in Port Operating Company
  3. #1 of 1 best companies in Terminal point

About Stena Line Ireland

Written by the company

At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.

Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.

    Ferries from Ireland
  • Dublin – Holyhead
  • Rosslare – Fishguard
  • Belfast – Liverpool
  • Belfast – Cairnryan

Plan your road trip to Europe

As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.

Good to know

We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).

Book your next trip

Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.


Contact info

4.1

Great

TrustScore 4 out of 5

942 reviews

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4.1

All reviews

(942)

875 reviews in the last 12 months

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Rated 3 out of 5 stars

Good service, noisy kids.

The ferry, Stena Embla, was modern, comfortable and clean. The staff were friendly and helpful. We were lucky to be on a very quiet midweek crossing. There was very little to do on board but we read a newspaper and I crocheted. Rogue children ran riot despite an announcement to keep kids supervised. They were very noisy but probably just bored as it is a long crossing. A better selection of magazines, papers and even books would have been appreciated. Maybe kids could have more to do than just a movie and video games too? We appreciated the half price tea and coffee after the first purchase.

2 September 2026
Rated 4 out of 5 stars

The ship is comfortable

The ship is comfortable. Duty free is ok for somethings like alcoholand cigarettes but other things like sweetsare very over price. your food and drink are very over price and not enough people serving.

4 September 2026
Rated 4 out of 5 stars

After the booking process

After the booking process, every thing was just a process. It would be helpful if you sent as a matter of course a itinerary of the booking, as we have to make a note of it anyway & it could be sent to the means of booking. There are ways of recording the booking, however, it would make it simpler.

2 September 2026
Rated 5 out of 5 stars

Great staff

Great staff, the food in the restaurant is nice and good value for money. Time keeping is also great, no delays. Overall, we enjoyed our journey and we will definitely use Stena Line again.

30 August 2026
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Reply from Stena Line Ireland

Good morning,

Thank you for leaving us a 5 star review. We're delighted to hear you enjoyed the friendly service, good value food, and punctual sailing. It's wonderful to know you had an enjoyable journey and plan to travel with us again.

Regards
Dave
Stena Line

Rated 5 out of 5 stars

I haven’t travelled by ferry for years

I haven’t travelled by ferry for years, but I was so impressed with Santa, the welcome from The gate onwards and all the staff throughout the ship, they are a well oil machine, great customer service, smooth trip over very attractive scenery. I use the scanner plus lounge and we found it to be very comfortable. The spa looks very good, I didn’t get to use it but another time. Well done and thank you.

3 September 2026
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Reply from Stena Line Ireland

Good morning,

Thank you for sharing your 5 star review. We're pleased to hear you found our staff friendly and received great service. We look forward to welcoming you back onboard.

Regards
Dave
Stena Line

Rated 5 out of 5 stars

Helpful staff

Helpful staff, ease of movement around the ship.

3 September 2026
Stena Line Ireland logo

Reply from Stena Line Ireland

Good morning,

Thank you for your 5 star review. We're pleased to hear you found our staff helpful and enjoyed being able to move around the ship with ease. We look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Rated 5 out of 5 stars

Staff were amazing really nice and…

Staff were amazing really nice and helpful highly recommend 🙂

3 September 2026
Stena Line Ireland logo

Reply from Stena Line Ireland

Good morning,

Thank you for your 5 star review. We're delighted to hear our staff made such a positive impression and that you found them friendly and helpful. We really appreciate your recommendation and look forward to welcoming you onboard again soon.

Regards
Dave
Stena Line

Rated 5 out of 5 stars

Relaxing trip

Relaxing trip. Easy check in. Food choices were good. Comfortable seating.

2 September 2026
Stena Line Ireland logo

Reply from Stena Line Ireland

Good morning,

Thank you for your 5 star review. We're delighted to hear you had a relaxing trip, found check-in easy, enjoyed the food choices, and were comfortable on board. We look forward to welcoming you onboard again.

Regards
Dave
Stena Line

Rated 4 out of 5 stars

ship sailed on time

ship sailed on time. Staff excellant and helpfull.
On board shop more expensive than High street prices.
Food was production line fare average at best.

26 August 2026
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Reply from Stena Line Ireland

Good morning,

Thank you for sharing your review. We're pleased to hear that your sailing ran on time and that you found our staff helpful and friendly.

We're sorry that the onboard shop and dining experience did not meet your expectations.

We hope to welcome you back onboard in the future for an improved experience.

Regards
Dave
Stena Line

Rated 4 out of 5 stars

The staff and the whole experiance been…

The staff and the whole experiance been sailing with fsmily with stenna for 25 years that has to say something stenna gets it right

2 September 2026
Stena Line Ireland logo

Reply from Stena Line Ireland

Good morning,

Thank you for leaving us a review and for sailing with us for 25 years. We're delighted to hear that you continue to enjoy travelling over with us and we look forward to welcoming you back onboard.

Regards
Dave
Stena Line

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