SpinBit Reviews 

Last reply from Spinbit . Why U don't reply back on Given support email for weeks and weeks when someone win big amount and for small amounts you reply straight away ? What is your time line ?
1 week
2 week
3 weeks
2 Months or 3 Months ?
When U stop replying Winners then where else they should go ? Nothing promising. Spin bit Just a dirty Ripoff. I will post every 2 nd day till we get paid or I will tell everyone about your Ripoff trap.

Extremely disappointing experience with a cancelled withdrawal and no timely notification
I have been using Spinbit for some time and recently experienced a situation that has left me extremely disappointed.
I requested a NZ$500 withdrawal via Skrill. The withdrawal remained pending for several hours and was then cancelled. The funds were returned to my playable balance without me being notified beforehand.
At the time, I was actively communicating with customer support because I was trying to understand what had happened to my withdrawal. I was not informed during that conversation that the withdrawal had been cancelled, that the funds had been returned to my playable balance, or that I needed to submit a withdrawal via bank transfer instead.
Because I had not been notified that the withdrawal had been cancelled and the money had been returned to my playable balance, I unknowingly went on to use the funds.
Spinbit later acknowledged in writing that:
I was not given the opportunity to amend the withdrawal method before the cancellation.
I was not notified before the funds were returned to my playable balance.
The issue was not communicated to me during my live chat.
The delayed notification and lack of guidance resulted in the funds being unknowingly used.
Despite acknowledging these communication failures, Spinbit ultimately refused to reinstate the NZ$500 and repeatedly relied on its Closed Loop Policy.
I also raised questions about the specific Skrill transactions in my account history, including cancelled Skrill deposits, and asked how these transactions were treated when determining the applicable withdrawal method. Rather than answering those specific questions, I repeatedly received the same general explanation about the Closed Loop Policy.
There were also inconsistencies in the explanations provided. At one point, I was told that the closed-loop system could not be applied to bonuses, while later I was told that my weekly cashback was subject to the Closed Loop Policy because it ultimately originated from deposits.
I also previously had documented issues with withdrawal and verification processes. My VIP manager had previously confirmed that a note had been added to my account requiring full document approval before withdrawals were processed to avoid repeated interruptions, and that feedback had been escalated regarding repeated verification requests and conflicting support communication.
Despite this history, I was again placed in a situation where my withdrawal was cancelled, the funds were returned to my playable balance without timely notification, and I was not informed during live chat while I was actively trying to understand what had happened.
I understand that players have responsibilities when using an online casino. However, when a casino acknowledges that its own notification and communication failures contributed to funds being unknowingly used, I believe it is reasonable to expect those failures to be properly considered when resolving the dispute.
Unfortunately, Spinbit ultimately confirmed that its decision was final.
I would strongly recommend that anyone using Spinbit carefully monitor their account balance and withdrawal status, as a withdrawal may apparently be cancelled and the funds returned to your playable balance without timely notification.
This review reflects my personal experience and the written correspondence I received from Spinbit.
The NZ$500 was returned to my playable balance without me being notified. I was actively communicating with your support team at the time because I was trying to find out what had happened to my withdrawal, yet I was not told that it had been cancelled or that the funds had been returned to my playable balance.
SpinBit previously acknowledged in writing that:
I was not given the opportunity to amend the withdrawal method;
I was not notified before the funds were returned to my playable balance;
the issue was not communicated during my live chat; and
the delayed notification and lack of guidance resulted in the funds being unknowingly used.
Your response now simply says that the decision to wager the funds was mine. That does not address the fact that I was unaware the funds had been returned to my playable balance, nor does it address the communication failures that SpinBit itself previously acknowledged.
I also note that my Skrill transaction confirmations clearly identify the payment as a Skrill payment. The confirmation email is from Skrill, the transaction appears as SKR*Skrill.com, and the payment was processed through my Skrill account.while paysafecard is listed as the underlying payment instrument. I have repeatedly asked Spinbit to clarify but they continue to igno

Awful customer service. They only give you the same answers over and over. I won $5,000, and I'm trying to withdraw it. And all they do is just say, "We've contacted the internal team. Thank you so much," da-da-da-da-da. They do nothing. They just sit there and delay you over and over and over. It's been two weeks. These people do nothing. Do not play at this casino. You will not be paid out if you win. My username is bimzs1

Right before I could cash out my account was locked for review. Since then no access and zero response. Disgraceful.

Very impressive

As always spinbit rocks top casino 100/100 fast withdrawals super smooth deposits me and my friends all play on spinbit the team members are amazing Ryan my vip manager
Russell and all
Always recommended
Thanks spinbit for building this trust

Shit experience. I got a feature and won $1400, but the winnings didn't load into my balance. This was on Tuesday, June 2nd. I talked to customer support, and they said they would get back to me, and I'm still waiting it is now Friday 5th of June

So I deposit then the site goes under maintenance and the maintenence has been going for hours, would have had more fun over the last 4hours cutting my 50$ in millions of pieces rather than checking my email every 5min waiting for a response that I have gotten. Casino is trash, if I was an agent that worked for spinbit on my morning T and lunch break I wouldn't eat at all I would just sit in the toilet stall feriously uppercuting myself

Would improve the rating if this gets sorted. New customer long time online casino fan. Customer service is quick bit filled with bulletin (truth) winning per cent is good just make sure your using different time slots. Everything else seems good.

Worst thing are withdrawals. Second time ive reached out to sort this out literally 3 days old customer. First time took maybe an hour or 2 im.now at 9 plus hours and absolutely annoyed. I dont mind waiting but don't say withdrawal after 9 hours when you can't keep that promise. Just be honest. Most casinos ive used with skrill is instant. I've been told that they need to know all the details what details its just like cpme on dude dont pas or shift tne blme eitner. I volihterraly verified myself before anything which after 4 days still pending even though I was told 24 hours. It's the lies and bulletin around withdrawals that either make you a average online cas or a brilliant one. Been told I was priotized 4 hours a go nothing.

I didn't want to do this but 2ice in. 2 withdrawals needed to be said like I said my review will change as I go along but for the moment wach the withdrawals. I just wqnt honesty around payment times instead of hopes.

Their main bonus turns your whole balance into sticky funds basically, and you can’t withdraw until massive wagering is done. That’s not clear from the start.

On my smaller phone screen some buttons are half-hidden behind the chat icon, especially on the cashier page. You can work around it by rotating the phone, but really, how hard is it to test basic layouts?

Every single login asks me to solve some captcha puzzle. I get security, but this is overkill, especially on mobile. Sometimes it fails and I have to redo it. After the fifth time in a day, I’m done.

The up most scamming website. I do not recommend unless you are ready to waste money. There another website that is much better. the online protest about this website, you all need to read

Best customer service in the world won thousands n they've always paid best gambling websites out

I have always had a great experience with spinbit. The people behind the live chats have been extremely helpful since I first started playing on their site. Never had any bad experiences and a very trusted site! I wouldn’t play anywhere else!

Excellent customer service by Frans. Super friendly and helpful at assisting me with my requests. Great job team I appreciate your help

I used spinbit for years. Today I just deleted my account right now after years of loyalty. There referral system is setup to fail. Unless closely monitored. Not willing to be flexible with a loyal customer I’ve had enough. Lgndarymith account name . I will make sure I stop as many people as I can from
Going to spinbit. And instead tell them to go Spinbet way friggin better straight up