We recently used this company to fix our SIP presses and could not be happier with the service provided by Will and Josh. They worked tirelessly throughout the day to get everything up and running. On... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a series of questions about a new welder we had purchased from SIP. We sent them an email and explained our situation. Within five minutes we had a reply from Nancy, followed by a series of i... See more
Company replied
Item ordered through Amazon but company very quick to respond. Excellent communication and very quick next day delivery. I have left reviewing until assembly and testing of product which I am very hap... See more
Company replied
I would like to thank A member of your staff (Nachi Patil) Who's response helped me immensly in organising the repair of my ZIP Medusa Generator as I live here in Ireland.My Generator is vital to... See more
Company replied
Company details
- Industrial Equipment Supplier
- Agricultural Machinery Manufacturer
- Automotive Repair Equipment Wholesaler
- Pneumatic Tools Supplier
- Welding Gas Supplier
- Welding Supply Store
About SIP Industrial Products Ltd
Written by the company
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Contact info
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, United Kingdom
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4.8
Excellent
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lina Mancini is amazing
Lina Mancini is amazing, very helpful, and she resolved my query very quickly, great service.
4 September 2026
Reply from SIP Industrial Products Ltd
Thank you Emma for the feedback. Always good to see our staff giving great service. We will pass this on to Lina.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
Excellent products
29 August 2026
Reply from SIP Industrial Products Ltd
Thank you David, for your 5* review and for choosing SIP. We hope you enjoy using your SIP Compressor for a long time.
Please do not hesitate to contact us if you need any help in the future.
Kind Regards,
Team SIP.
Rob was very helpful in finding a part…
Rob was very helpful in finding a part for a. Machine. Great service
28 August 2026
Reply from SIP Industrial Products Ltd
Hi Caoimhín, thank you for your feedback on Rob. Good to see that he was able to find the part for you. Always here to assist should you need us in the future.
All the Best,
Team SIP.
friendly staff always helpful
20 August 2026
Reply from SIP Industrial Products Ltd
Thank you for your 5* Review, Ellis. Good to see that our staff were helpful.
Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Had an issue with a hoover i received…
Had an issue with a hoover i received and Rita at SIP couldn't be more helpful, sent me diagrams and the part i needed. Highly reccomend
26 August 2026
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you Ashley for your 5* Review. A pleasure to see that Rita assisted you efficiently.
We will ensure this feedback is passed on to her.
Please do not hesitate to contact us if needed in the future.
Kind Regards,
Team SIP.
Fantastic hot pressure washer and the…
Fantastic hot pressure washer and the service is A+++++
14 August 2026
Reply from SIP Industrial Products Ltd
Hello Paul, We appreciate your 5* review and would like to thank you for choosing SIP.
Please do not hesitate to contact us should you need any help in the future.
Kind Regards,
Team SIP.
Reply from SIP Industrial Products Ltd
Thank you Bill for your review. It is appreciated.
Kind Regards,
Team SIP.
Outstanding service from Will and Josh!
We recently used this company to fix our SIP presses and could not be happier with the service provided by Will and Josh. They worked tirelessly throughout the day to get everything up and running. On top of their scheduled work, they kindly looked at another press they weren't even expecting to service. They carried out a temporary fix on it until replacement parts can be ordered, even though it meant leaving a little later than they had intended. Highly professional, accommodating, and dedicated. We will definitely use them again!
10 August 2026
Unprompted review
Reply from SIP Industrial Products Ltd
Hello Lee, Thank you for taking the time to leave us a 5* Review. It is great to see how pleased you were with the service provided by our Mobile Engineers.
We'll certainly pass your comments on to them.
Thank you for choosing SIP. We look forward to working with you again in the future.
Kind Regards,
Team SIP.
Spare parts for an old bandsaw.
Needed a spare part for a rather old SIP bandsaw, and even though they could no longer supply spare parts for it direct, they sent me a link where I could get the necessary part, I have now ordered. Excellent service.
17 August 2026
Unprompted review
Reply from SIP Industrial Products Ltd
Thank you for your 5* review, Ian. We are delighted that we could help you find the spare part you needed and great to know you are happy with our service.
Please do not hesitate to contact us if needed.
Kind Regards,
Team SIP.
Reply from SIP Industrial Products Ltd
Thank you Joanne for your 5* Review. It is appreciated and we will pass your feedback on to Tammy.
Kind Regards,
Team SIP.
Brilliant service
Excellent service. Above and beyond.
What a great table saw.
17 August 2026
Unprompted review
Reply from SIP Industrial Products Ltd
Hello Mike, Thank you for your feedback. It is good to hear that you are happy with our service and product.
Thank you for choosing SIP and we hope to be of service to you again.
Kind Regards,
Team SIP.
Awesome welder feels like a quality…
Awesome welder feels like a quality piece of machinery last mig welder150amp garage workshop model take took full-size bottles so it’s nice to be able to go back to the same company I bought in 1986 and lasted for 10 years heavy duty use as well would recommend to anybody
5 August 2026
Reply from SIP Industrial Products Ltd
Thank you for your feedback Darrell and good to hear that you're impressed with the quality of your new welder. We do appreciate your recommendation, and we hope your new welder gives you many years of reliable service.
Kind Regards,
Team SIP.
i made a general enquiry over fuse…
i made a general enquiry over fuse ratings on an older sip charger no longer made. Rob got back to me with the only information he had on record. very helpful.. many thanks for his time on the matter
12 August 2026
Reply from SIP Industrial Products Ltd
Hello Paul, Thank you for your 5* Review. We are glad that Rob was able to assist with your inquiry.
We'll pass your thanks on to Rob and hope we can assist you again in the future.
Kind Regards,
Team SIP.
Simple and efficient service and a…
Simple and efficient service and a website that supports the product.
3 August 2026
Reply from SIP Industrial Products Ltd
Thank you Paul for your 5* Review, it is appreciated. Please do not hesitate to contact us when needed and our Team will be glad to assist.
Kind Regards,
Team SIP.
Reply from SIP Industrial Products Ltd
Thank you for your feedback. Great to see that our delivery process was smooth. Thank you for also choosing SIP. Hope to be of assistance in the future.
Kind Regards,
Team SIP.
Reply from SIP Industrial Products Ltd
Thank you for your review Ian, it is very much appreciated. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Excellent customer service
Excellent customer service can highly recommend
6 August 2026
Unprompted review
Reply from SIP Industrial Products Ltd
Hello Cheryl, thank you for your 5* Review. Please do not hesitate to contact us in the future if you need any further assistance.
Kind Regards,
Team SIP.
Great customer service
Very fast response and the issue was sorted through to completion with great communication!
6 August 2026
Reply from SIP Industrial Products Ltd
Thank you Charmain for your feedback. It is appreciated and hope to be of assistance again in the future.
Kind Regards,
Team SIP.
Reply from SIP Industrial Products Ltd
Thank you, George, for your feedback on our product. We're delighted to hear that you're pleased with the quality of your Bench Grinder/Linisher and hope it provides you with many years of reliable use.
Kind Regards,
Team SIP.
Delivery issues
Goods ordered by telephone from information on the website. All was fine. Payment arranged easily, but things went wrong with the delivery. Next day was offered and accepted, but no mention was made of complications if the weight was a bit too heavy for DPD. After a few more missed pickups and deliveries, despite my staying in all day, DX finally delivered on day 4 after the order. Compensation was offered in the form of free delivery but that had already been offered at time of purchase. Product is excellent but the delivery efficiency really marred the experience.
24 July 2026
Reply from SIP Industrial Products Ltd
Hello Terry,
Thank you for taking the time to leave your feedback. However, we believe this review has been directed to the incorrect company.
Your order and delivery were arranged by your distributor from their own stock. As the manufacturer, SIP were not responsible for processing or delivering your order on this occasion. That said, we're sorry to hear about the issues you experienced with the delivery and apologise on behalf of our distributor for the inconvenience caused.
We're delighted to hear that you're pleased with the quality of your lawn mower, and we'd like to thank you for choosing SIP. We hope you enjoy using it for many years to come.
Kind Regards,
Team SIP.
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