Simple Life App Reviews 

43,603
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,679 reviews, reviewers overwhelmingly had a great experience with this company, finding the app user-friendly and effective. They praised its simplicity, helpful features, and the excellent support from staff and coaches, who provided motivation and personalized advice. This combination fostered accountability and helped many achieve positive results like weight loss and improved health. However, some people mentioned dissatisfaction with the product's accuracy, especially concerning inconsistent food logging and progress tracking. A few others also felt they did not receive or could not easily access specific programs or digital products, and some reported issues with customer service responsiveness or obtaining refunds.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app incredibly user-friendly and... See more

Application

Users describe positive interactions with the app, often praising its effectiveness for weight loss and... See more

Product

Consumers find the product to be ambiguous, with many reviewers reporting positive results like weight loss,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and patience. Many... See more

Customer service

Customers had positive experiences with customer service, highlighting the availability of both AI coaching... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great app, AI coaching, and live human support when needed. The only reason I didn't give 5 stars is that food logging doesn't always yield an accurate analysis. I'm learning to give the amount in gra... See more

Company replied

Rated 4 out of 5 stars

I like the app. Provides some good guidance. I joined for exercise routines and overall they work for me. I’ve found the good tracker helpful. Feedback through team chat is often valuable. I don’... See more

Company replied

Rated 4 out of 5 stars

Binky is cute and helps to motivate me. I like how the app is informative. It can be improved by allowing multiple selections with milk types and it is annoying how whenever the app is opened it goes... See more

Company replied

Rated 5 out of 5 stars

Senior here who needed to cancel after a one month membership.Unable to follow written instructions on how to do that due to limited computer knowledge and vocabulary. Chat line did it for me most gr... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

About Simple Life App

Written by the company

The Simple app coaches people on long-term weight loss and healthy eating.

We empathize with the frustration people feel as a result of fad diets, false promises, and confusing health info. So everything we recommend is delivered with care (not judgment!) and intentionally free from unreasonable, unsustainable, and joyless dieting practices. That's right — Simple’s practical weight loss approach doesn't require calorie counting, cutting out essential food groups, or weighing every bite.

With us, you’ll be supported to make steady progress towards your desired weight and a healthier lifestyle through our positive, easy-to-follow daily coaching — which centers on:

1. The expertise of our Science team (with experts in nutrition, behavior change, digital health, and medicine), making sure everything we put out into the world is evidence-based.

2. Avo, the in-app AI coach that provides proactive prompts, timely tips, and real-time answers to guide users throughout your health journey, 24/7.

3. Flexibility, so you can learn and adopt wellness strategies gradually, at your own pace.

Still reading? We love that energy. You must have the same appetite for well-being as we do. See you soon!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.3

All reviews

(43,603)

11,972 reviews in the last 12 months

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Rated 5 out of 5 stars

This keeps you going

Great app! It will always let you know what your eating is doing for you! You can log how you’re feeling. And so much more! See you on the inside!

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Naomi,

Thank you for sharing your positive experience with the app. It’s wonderful to hear that you find the features helpful and engaging.

Your feedback is greatly appreciated, and it’s great to know that the app supports you in tracking your eating habits and feelings.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 3 out of 5 stars

Looking for more user friendly…

Looking for more user friendly experiences. Hard to find entry points on occasion.

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Terrence,

Thank you for sharing your feedback and highlighting your experience with the app’s usability. Noting that entry points can sometimes be hard to find is valuable, and your perspective helps identify areas where the user experience could be improved.

If you have any additional thoughts or would like to discuss your experience further, please feel free to reach out to help@simple.life.

Your input is appreciated and helps guide future enhancements.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

This keeps you on your toes and makes…

This keeps you on your toes and makes you accountable to yourself

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Tina,

Thank you for sharing your thoughts and for highlighting how the app helps you stay accountable and engaged. It’s great to hear that you’re finding value in your experience.

If you ever need any assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

Good app

I like that it gives a short workout and tracks your food.
It can suggest recipes but does not calculate the calories and protein from the recipe suggestion. That would be nice.
Overall I like the app

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello luckyinva,

Thank you for sharing your thoughts and for highlighting what you enjoy about the app, such as the short workouts and food tracking features. Your feedback about recipe suggestions is appreciated and helps us understand what users value.

It’s great to hear that you’re enjoying the overall experience. If you ever need assistance or have more suggestions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Your SIMPLE & Personal total health trainer

It’s a complete program for improving your health and keeping you accountable with food, movement and water. It’s a virtual personal trainer. The customer service is very responsive and helpful for any concerns you have.

21 July 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Elizabeth,

Thank you for sharing your positive experience with Simple. It’s great to hear that you find the program comprehensive and supportive in helping you stay accountable with your health goals.

Your feedback about the responsiveness of the customer service team is much appreciated. Knowing that you feel supported is important to us.

If you ever need further assistance or have any questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Love it

Love it! I like the prompts, calls, and engagement with emotions.

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Lisa,

Thank you for sharing your positive experience. It’s great to hear that you enjoy the prompts, calls, and the focus on emotional engagement.

Your feedback is truly appreciated. If you ever have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

Love the reminders to keep on track and…

Love the reminders to keep on track and the organised food tracker, water and fasting log plus more so amazing thanks guys 💕

23 July 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Joanne,

Thank you for sharing your positive experience with the reminders, food tracker, and other features. It’s great to hear that these tools are helping you stay on track.

Your feedback is truly appreciated and encourages the team to keep improving the app for everyone.

If you ever need assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I love Simple especially the…

I love Simple especially the nutritional content and my workout routine is very simple for me at 73 years young😇

23 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Wanda,

Thank you for sharing your positive experience with Simple. It's wonderful to hear that you find the nutritional content helpful and that your workout routine fits well into your lifestyle.

Your commitment to wellness at 73 is truly inspiring. Stories like yours can motivate people around the world to pursue healthier, happier lives. If you would be interested in collaborating with us and sharing your journey, we are ready to reward such contributions. Please feel free to reach out at reviewstp@simple.life if this interests you.

If you ever need assistance or have any questions, our team is available via live chat at https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I mistakenly ordered the add-on

I mistakenly ordered the add-on. They were very gracious in giving me a refund. Thank you

15 July 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Mary,

Thank you for sharing your experience. The team appreciates your kind words and is glad to know you felt supported.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars
Simple Life App logo

Reply from Simple Life App

Hello Taylor,

Thank you for sharing your feedback and highlighting the app’s ease of use. It’s great to know that you’re having a positive experience.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 4 out of 5 stars

It was easy to use your App

It was easy to use your App - quite intuitive. Good positive reinforcement to stay on track. However, some of the tips given were quite basic. I think it would be helpful to run a deeper diagnostic tool so clients can be met where their experience/knowledge is at .

1 July 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Noeline,

Thank you for sharing your thoughts and for highlighting the intuitive design and positive reinforcement you experienced with the app.

Your feedback about the tips and the suggestion for a deeper diagnostic tool is appreciated. Insights like yours help us understand what matters most to our users.

If you have any questions or need assistance in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 5 out of 5 stars

Easy workout meets my needs

Workout was simple and easy. Just right for someone still recovering from a fractured hip and a shattered bone in my arm close to the shoulder.

22 July 2026
Simple Life App logo

Reply from Simple Life App

Hello RKW,

Thank you for sharing your experience. It’s great to hear that the workout felt accessible and suitable for your current stage of recovery.

Your feedback is appreciated, and it’s encouraging to know that the program supported you as you continue to heal.

If you ever need further assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 3 out of 5 stars

Late

Started late so hopefully tomorrow will do better

22 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Margaret,

Thank you for sharing your experience. It’s great to see your commitment to starting, and every step forward counts.

If you ever have questions or need support along the way, you’re always welcome to reach out to help@simple.life.

Wishing you continued success on your journey, and thank you for your feedback.

Kind Regards,
Lucas,
Simple Team

Rated 4 out of 5 stars

I love the time convenience …

I love the time convenience I can log all times of the day and love the tutorials about health and well being they're fast but full of information I absolutely love the workouts they're starting me off right where I am and moving me up gradually where I actually feel I can conquer them and want to do more instead of feeling overwhelmed and emotionally and physically exhausted. It's been an uplifting experience so far. I do however notice the robots when they're repeating an answer to a question already asked and then I realize I'm not talking to a human and that makes me a little down. The woman I picked said love your self and I related to her and well she's not real. I also accidentally hit weight lifting and the robot said I couldn't undo it that was a bummer 😕 Otherwise I really am enjoying the app.

22 July 2026
Simple Life App logo

Reply from Simple Life App

Hello April,

Thank you for sharing your thoughtful feedback and for highlighting the aspects of the app that have made a positive impact on your experience. It’s wonderful to hear that the tutorials and workouts are supporting you at your own pace and helping you feel motivated and uplifted.

Your comments about the convenience and informative content are greatly appreciated. Noticing the difference between automated responses and human interaction is understandable, and your perspective is valuable to us.

If you ever need further assistance or have questions in the future, please feel free to reach out via our live chat: https://chat.simple.life/.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

I’m liking the app after I figured out…

I’m liking the app after I figured out how to use it.

22 July 2026
Simple Life App logo

Reply from Simple Life App

Hello Debra,

Thank you for sharing your feedback. It’s great to hear that you’re enjoying the app now that you’ve become familiar with it.

If you ever have any questions or need assistance in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

Rated 5 out of 5 stars

You did good

You did good. I know better what to eat or cook. I started feeling better the first week.

12 June 2026
Simple Life App logo

Reply from Simple Life App

Hello Roseline,

Thank you for sharing your experience. It’s wonderful to hear that you’re feeling better and have gained more confidence in your food choices.

Your feedback is truly appreciated, and it’s great to know that the app has made a positive impact on your journey.

If you ever need assistance or have questions in the future, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Maya,
Simple Team

Rated 3 out of 5 stars

Don’t want to

No thank you

22 July 2026
Simple Life App logo

Reply from Simple Life App

Hello,

Thank you for sharing your feedback. Your input is appreciated, and if you ever have questions or need assistance, you’re always welcome to reach out to help@simple.life.

Kind Regards,
Sophie,
Simple Team

Rated 5 out of 5 stars

The Simple Ream

I had a little problem finding the correct place to find someone to talk with. When Sandra came on and I told her the problem I was having, she did some research snd in a short time had everything taken care of for me.

22 July 2026
Unprompted review
Simple Life App logo

Reply from Simple Life App

Hello Brenda,

Thank you for sharing your experience. It’s great to hear that Sandra was able to assist you promptly and resolve your issue.

Your feedback is appreciated, and it helps us continue to improve the support we provide.

If you ever need further assistance or have any questions, please feel free to reach out to us via our live chat: https://chat.simple.life/.

Kind Regards,
Lucas,
Simple Team

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