I love that it covers lot of shops so you can earn faster just by snapping receipts while there are really good cashback deals that are useful to average household.. highly recommended!
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Review summary
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What people talk about most
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I had a purchase that took me a longtime to complete and I thought the shopback was still tracking it. On noticing i wasn’t getting any cashback on it I then contacted them with details and within th... See more
Company replied
Between their regular upsized offers, Westpac Wednesdays, and discounted gift cards - ShopBack has become my first point if call for planning out future purchases. Tracking has been spot-on for m... See more
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i find it fun the anticipation it gives while waiting to know how much you get back from your receipt, it may not be much but little things adds up. and you can see items from your goto grocery store... See more
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Company details
About ShopBack Australia
Written by the company
Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.
About ShopBack
Written by the company
Contact info
Sydney, Australia
- help@shopback.com.au
- shopback.com.au
4.2
Great
24K reviews
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It is a good idea for myself
It is a good idea for myself, I find if we spend over $190 on shopping we only get 5cents I dont understand why you only get a small amount on the cost of Groceries
4 September 2026
Reply from ShopBack Australia
Thank you for sharing this, and that's a fair question. Cashback rates and the small amounts on groceries usually come down to what each retailer sets for that category, groceries in particular tend to have lower rates than other purchases. We hear you that a 5 cent return on $190 feels disappointing, and we'll pass this feedback on.
Reply from ShopBack Australia
Thank you for the kind words! We're really glad you're finding it easy to use and that the Cashback feels like genuinely free money.
Reply from ShopBack Australia
Thank you so much for this lovely review! We're really glad you're enjoying the Cashback deals.
Reply from ShopBack Australia
We're really sorry to hear this, that's not the support experience we want anyone to have. Please email us at help@shopback.com.au with your account details and what you've been trying to get help with, and we'll make sure this gets looked into properly.
Shopback has been true to its word
Shopback has been true to its word, with giving back to the customers.
I cannot fault the functionality of the app and the savings benefits it gives you.
5 September 2026
Reply from ShopBack Australia
Thank you for this! Really glad ShopBack has lived up to what it promises for you.
Reply from ShopBack Australia
Love this outlook! Glad the bonus has been a nice surprise.
You can trust them easy
29 August 2026
Reply from ShopBack Australia
Thanks for this! Glad we've earned your trust.
Easy Peasy
The App is easy to use. Guidelines are very clear. Instructions are easy to follow.
5 September 2026
Reply from ShopBack Australia
Thank you! Glad the app and instructions have been clear and easy to follow.
Reply from ShopBack Australia
Thanks for giving ShopBack a go! Take your time getting a feel for it, and if anything comes up along the way, we're at help@shopback.com.au.
Love shopback
Love shopback, they are easy to deal with if you have a shopback amount that has been missed. I have had this happen twice, once it was the retailers fault and the other it was my fault, I had forgotten to press shopback on my order after coming back to my cart to process payment a couple of hours after I originally started the order.
31 May 2026
Reply from ShopBack Australia
Thank you for the great feedback! We're really glad you've found us easy to deal with.
Reply from ShopBack Australia
Thank you for the wonderful review! We're really glad the receipt snaps and responses have been quick for you.
Always cheating with the % cashback.
5 September 2026
Reply from ShopBack Australia
Sorry to hear it's felt this way. Cashback percentages are set by each retailer and can vary by offer, so it's not something we control on our end, but we'd like to understand what happened in your case. Email us at help@shopback.com.au with the order details and we'll take a look.
Convenience of uploading receipts!
5 September 2026
Reply from ShopBack Australia
Thank you for such a positive review! We're really glad uploading receipts has been convenient for you.
Honestly it's frustrating to use
Honestly it's frustrating to use, you can go to a shop via the link and then if that shop redirects you to another page that's it no shopback, you can't change or update what email receipts manually sync from and it misses every purchase with manual sync for uber eats, some purchases take 3 months to verify before it becomes confirmed for cash out, the ideas good but it's such a headache in so many ways, after my first cash out I won't be bothering with it anymore
4 September 2026
Reply from ShopBack Australia
Really appreciate the detailed feedback, and sorry so many of these issues piled up on you at once, that's a lot of friction for one experience. The redirect losing tracking and manual sync misses are genuine pain points we want to improve, and the wait to confirm cash out is longer than we'd like too. If you're open to it, email us at help@shopback.com.au with a few examples and we'll pass it straight to the team.
Love Shopback.
Love shopback.
Be careful to take ur mobey out regulary though.
Its good to get something back!
21 May 2026
Reply from ShopBack Australia
Thanks for this, and for the tip about withdrawing regularly! We're really glad you're enjoying it overall.
Easy and quick
4 September 2026
Reply from ShopBack Australia
Thank you for this kind review! We're really glad it's been easy and quick.
After all the discounted items that I…
After all the discounted items that I bought which already satisfied me.there’s this application that gave me another enjoyment in on-line shopping aside from security it gave me cash back which I enjoyed the most
4 September 2026
Reply from ShopBack Australia
We're so glad you took the time to share this with us! We're really glad the discounts on top of your purchases have been a nice bonus.
Love ShopBack App
Love ShopBack App
I love the shopback app, however wish that the rates and % were sometimes a bit more obvious when there are multiple rates for a particular store.
28 August 2026
Reply from ShopBack Australia
Thank you for the great feedback! We're really glad you're loving the app overall, and we hear you on wanting the rates and percentages to feel more generous, that's feedback we'll pass on.
ShopBack is the best
ShopBack is the best. So easy to use and takes me straight to the places I want to go. Super easy to claim funds when you want them too. Love it!
5 September 2026
Reply from ShopBack Australia
Thank you so much for sharing this lovely feedback! We're really glad it's so easy to use and gets you where you want to go.
super easy site to use with many…
super easy site to use with many shopping opitions easy to redeem cash back
28 May 2026
Reply from ShopBack Australia
We're so glad you took the time to share this with us! We're really glad the range of shopping options and redeeming Cashback have both been easy.
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