Schoolbooks.ie Reviews 

813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the smooth, user-friendly website that makes ordering school books and stationery extremely simple and efficient. Many people also appreciate the economical prices, great selection of products, and the helpful customer support provided throughout the purchasing process. Some reviewers were not happy with delayed deliveries, mentioning that orders took over a week to arrive or remained stuck as pending. A few consumers also experienced frustrating wait times when items were out of stock, leaving children returning to school without their required books.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive within a... See more

Order

People report positive experiences with order, highlighting the simple online process and speedy delivery.... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and an easy ordering process.... See more

Product

Users describe satisfaction with product quality and selection. Consumers mention a nice range of stationery,... See more

Website

Customers consistently note positive experiences with website, describing the platform as easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Really impressed with this school book website! The delivery was incredibly fast. I ordered all the school books and stationery I needed, and everything arrived the very next day. Everything... See more

Rated 5 out of 5 stars

Excellent service. They had most of the books available immediately (2 were available the following day after I purchased! Wish I’d waited the 24 hours because I ordered those 2 books from a website... See more

Rated 5 out of 5 stars

The choice and availability thaylt schoolbooks.ie had on their website was amazing. Easy to find all that was on my school stationary and super quick delivery. For sure ill will be a returning custome... See more

Rated 5 out of 5 stars

So quick on delivery, next day every time. I’ve called the shop a couple of times to ask some advice and the staff are always so helpful and friendly. My reliable go to for back to school stuff but th... See more


Company details

  1. Book Store
  2. Childrens Book Store
  3. School Supply Store

Written by the company

Schoolbooks.ie is Ireland's Favourite School Book Store


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

813 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(813)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service and Lightning-Fast Delivery!

I think this was the fastest delivery I’ve ever experienced in Ireland! 😊

I ordered school supplies for my son, and everything arrived incredibly quickly. I’d like to sincerely thank the Schoolbooks.ie team for their excellent service and help.

Really impressed with the speed, service, and overall experience. Highly recommended! ⭐⭐⭐⭐⭐

3 September 2026
Unprompted review
Rated 5 out of 5 stars

A very easy to use site with a easy to…

A very easy to use site with a easy to choose from list, just type what you are looking for and what they have is displayed.

Ordering and payment is very easy and efficient.

Delivery is very quick through on post as a small order.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Schoolbooks.ie customer service didn’t return from vacation

Schoolbooks.ie is a great example of a bespoke online retailer using efficient automated ordering and delivery and tools to the point that humans are out of the loop so when it goes wrong don’t expect any response from the customer service. If you make a mistake and order the wrong thing, the wrong quantity or ship to the wrong delivery address don’t expect to be able to correct anything by contacting customer service. Emails are not answered promptly, WhatsApp appears to be nothing more than a sympathetic, apologetic bot and the phone rings until even the computer gets fed up, tells you they are really busy and hangs up on you.

Their catch-all customer service solution is, “use the refund and return” option.

Schoolbooks will be my last option in future.

4 September 2026
Unprompted review
Rated 4 out of 5 stars

Items all great, delivery could be better...

Speedy enough delivery and all items arrived as described. Only reason I have deducted a star is because the delivery person left my package out on my doorstep in the rain - I waited at home for the delivery, and I picked the tracked express delivery option which was disappointing. Not necessarily your company's fault, but one of the suppliers that you use. Got better service from An Post from another schoolbook supplier recently, and that delivery was free and came the next day.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Books not delivered

Books not delivered - won’t answer calls or emails - ordered 27 July followed up severak times no reply

2 September 2026
Unprompted review

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