⭐⭐⭐⭐⭐ Really impressed with this school book website! The delivery was incredibly fast. I ordered all the school books and stationery I needed, and everything arrived the very next day. Everything... See more
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Company details
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Schoolbooks.ie is Ireland's Favourite School Book Store
Contact info
Unit B3, Deer Park Industrial Estate, H91 4D66, Oranmore, Co. Galway, Ireland
- support.schoolbooks.ie
- customercare@schoolbooks.ie
- schoolbooks.ie
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Hasn’t replied to negative reviews
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Absolutely fantastic service
Absolutely fantastic service
. Super quick delivery,,,extra communications and good price. 5 stars from me even 6 +
Fantastic Service and Lightning-Fast Delivery!
I think this was the fastest delivery I’ve ever experienced in Ireland! 😊
I ordered school supplies for my son, and everything arrived incredibly quickly. I’d like to sincerely thank the Schoolbooks.ie team for their excellent service and help.
Really impressed with the speed, service, and overall experience. Highly recommended! ⭐⭐⭐⭐⭐
Really fast delivery always great…
Really fast delivery always great service, highly recommend
A very easy to use site with a easy to…
A very easy to use site with a easy to choose from list, just type what you are looking for and what they have is displayed.
Ordering and payment is very easy and efficient.
Delivery is very quick through on post as a small order.
Books all in stock and super fast…
Books all in stock and super fast delivery!!
Worst customer service I have ever experienced
My order has been marked as delivered but it was not to my house. For five days I have called and never got through to even an answering machine. My emails have been ignored
Good value and swift service
Availability of books. Books slightly cheaper than my usual provider and postage half price. Very quick delivery. I will be back again.
Schoolbooks.ie customer service didn’t return from vacation
Schoolbooks.ie is a great example of a bespoke online retailer using efficient automated ordering and delivery and tools to the point that humans are out of the loop so when it goes wrong don’t expect any response from the customer service. If you make a mistake and order the wrong thing, the wrong quantity or ship to the wrong delivery address don’t expect to be able to correct anything by contacting customer service. Emails are not answered promptly, WhatsApp appears to be nothing more than a sympathetic, apologetic bot and the phone rings until even the computer gets fed up, tells you they are really busy and hangs up on you.
Their catch-all customer service solution is, “use the refund and return” option.
Schoolbooks will be my last option in future.
Excellent service.
Excellent service.
Quick delivery.
5 stars all the way .
Items all great, delivery could be better...
Speedy enough delivery and all items arrived as described. Only reason I have deducted a star is because the delivery person left my package out on my doorstep in the rain - I waited at home for the delivery, and I picked the tracked express delivery option which was disappointing. Not necessarily your company's fault, but one of the suppliers that you use. Got better service from An Post from another schoolbook supplier recently, and that delivery was free and came the next day.
Ordered at 3pm and it came the next…
Ordered at 3pm and it came the next morning at 11am. Brilliant service
Always my favourite,I can find anything…
Always my favourite,I can find anything I need for my kids ,fast delivery as well
One of my books was missing and I have…
One of my books was missing and I have rang emailed etc and could not get through to anyone.
Always great
Always great, order for my kids every year. Always on time and great service. Cheaper than a lot of shops.
Excellent product
Excellent product, speedy delivery. Would recommend this site.
Books not delivered
Books not delivered - won’t answer calls or emails - ordered 27 July followed up severak times no reply
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