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Die SBK ist mit über 1 Million Kunden eine der größten Betriebskrankenkassen Deutschlands und wurde für ihre Leistung und ihren Service mehrfach ausgezeichnet.
Ganghoferstraße 29, 80339, München, Germany
4.5
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 48 hours
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Worst experience dealing with SBK. they are almost harassing.
Reply from SBK Siemens-Betriebskrankenkasse
Hello Yasha Jain,
Thank you for your feedback.
We are very sorry to hear about your experience.
We would like to know more about your experience. Please send us a message via our contact form: sbk.org/trustpilot (just copy the link into your browser).
Best regards from the SBK Community-Team
I spoke with Nancy Klein and I must say my experience with her was wonderful. She was very helpful and prompt with sending me the documents I needed. Thanks for your support!
Reply from SBK Siemens-Betriebskrankenkasse
Haello Ria Matapurkar,
Thank you very much for your kind feedback. We're very glad we were able to help you. Please feel free to contact us again anytime.
Best regards,
Your SBK Community-Team
Reply from SBK Siemens-Betriebskrankenkasse
Hallo Tereza Wagnerová,
vielen Dank für Ihr Feedback.
Dass Sie so begeistert von unserem Service sind, freut uns sehr.
Wir sind auch in Zukunft sehr gerne für Sie da.
Viele Grüße und alles Gute vom SBK Community-Management
I had the pleasure to be served at SBK by a very kind and tallented lady Ms.Tsopka. I was asked by my employer to obtain a statutory health insurance and she helped me complete my application very fast and in the most professional way with a kind manner. She's fluent in both English and German. My complement to SBK for recruiting such talents.
Reply from SBK Siemens-Betriebskrankenkasse
Dear amir heyat,
thank you very much for your full 5 stars. We are delighted that you received competent and friendly assistance from our colleague and that your application was completed quickly. Thank you for sharing your satisfaction with us and others here.
Please feel free to recommend us to others.
We are happy to be of service. Please contact us at any time.
Best regards,
Your SBK-Community-Team
⭐️⭐️⭐️⭐️⭐️
I've been a client of SBK for almost 8 years, and today was the first time I walked into their office with a request for a letter. To my surprise, they helped me right away no appointment, no waiting time. It was amazing! The service was fast, professional, and so kind. It truly felt great to be treated with such care. Thank you, SBK, for always going above and beyond!
Reply from SBK Siemens-Betriebskrankenkasse
Hello Martha Mwasi,
thank you very much for your many years of loyalty.
We are very pleased that you are so enthusiastic about our advice.
We will be happy to be there for you in the future too.
Best regards from SBK Community-Management
Reply from SBK Siemens-Betriebskrankenkasse
Hello Shakiba Bozorgbashar,
thank you for your 5-star-review.
We´ll be happy to help you in the future as well.
Best regards from SBK Community-Management
A good health insurance. I always got help. Thank You
Reply from SBK Siemens-Betriebskrankenkasse
Hello Mila,
thank you for your positive review. We are delighted that you are so satisfied with our service. We will be happy to help you in the future.
Kind regards and all the best
Your SBK Community-Team
This was my GKK since 23J. I wanted once to change to private inssurance, but SBK sent someone to convince me to stay with SBK. I was going that time only for some mandatory checks. Now I am 53, I am still 'freiwilliig versichert', but SBK is rejecting all they can rebect. I do not feel good to stay with them in the next time, since I will need inssurance sometimes. I'll change to another GKK, and I am sorry I spent all these healty years with them...
So, I cannot recommend them at all!
Reply from SBK Siemens-Betriebskrankenkasse
Hello Diana,
thank you for your feedback and for staying with us for so many years.
Providing our customers with the best possible care is very important to us.
Therefore we are very sorry, that you feel like you can no longer rely on us in the future.
We respect your decision to change to another health insurance company. Nevertheless we would be glad, if we were able to talk about your impressions and maybe find a way to still work together. If you are interested, just send us a message using our contact form: https://www.sbk.org/kontakt/kontaktformular-social-media/
Best regards from the SBK community team
Tell you you can't cash out then find out you have cashed out when it's in their favour. Not very fair in an industry that should be whiter than white
Reply from SBK Siemens-Betriebskrankenkasse
Hello Gerald Palmer,
we would be happy to follow up on your request. All you have to do is send us a message via our contact form: https://www.sbk.org/kontakt/kontaktformular-social-media/
Best regards from the SBK Community Team
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